Question 1

Which of the following areas of project management involves a work breakdown structure?

Accepted Answer

A)  scope management 
B)  cost management 
C)  risk management 
D)  quality management 
A)  scope management 
B)  cost management 
C)  risk management 
D)  quality management

Question 2

What is a project management plan? Explain its significance.

Accepted Answer

The planning process should start early

Question 3

A(n) ________ is an orderly listing of actual tasks that a project team must complete to produce the project's deliverables.

Accepted Answer

A)  work breakdown structure 
B)  business case 
C)  executive summary 
D)  mission statement 
A)  work breakdown structure 
B)  business case 
C)  executive summary 
D)  mission statement

Question 4

Which of the following is a success factor for projects?

Accepted Answer

A)  involvement and buy-in from a niche segment of end users 
B)  a strategy to manage conflicts among stakeholders 
C)  design strategy that helps isolate existing and old legacy systems from new systems 
D)  informal agreements with consultants and vendors to build trust 
A)  involvement and buy-in from a niche segment of end users 
B)  a strategy to manage conflicts among stakeholders 
C)  design strategy that helps isolate existing and old legacy systems from new systems 
D)  informal agreements with consultants and vendors to build trust

Question 5

Which of the following best describes a planning fallacy?

Accepted Answer

A)  the tendency to choose information to our existing position and ignore conflicting evidence 
B)  the tendency to underestimate the time it will take to complete a task 
C)  the tendency to rely on one piece of information, however irrelevant 
D)  the tendency to judge an event based on how easily examples come to mind 
A)  the tendency to choose information to our existing position and ignore conflicting evidence 
B)  the tendency to underestimate the time it will take to complete a task 
C)  the tendency to rely on one piece of information, however irrelevant 
D)  the tendency to judge an event based on how easily examples come to mind

Question 6

The acceptable-use policy covers laws on harassment, fraudulent use, and any attempts to disrupt information systems or circumvent authentication.

Accepted Answer

A) True 
 B)False

Question 7

The tendency to continue investing in a project, despite mounting evidence that it is not succeeding, often comes about because people mistakenly let sunk costs affect decision making rather than weighing the value of further investment is known as ________.

Accepted Answer

A)  zero-profit condition 
B)  escalation of commitment 
C)  progress trap 
D)  zero-sum game 
A)  zero-profit condition 
B)  escalation of commitment 
C)  progress trap 
D)  zero-sum game

Question 8

A ________ is a series of events designed to deliver a product or service that is recurring in nature.

Accepted Answer

A)  process 
B)  milestone 
C)  project 
D)  task 
A)  process 
B)  milestone 
C)  project 
D)  task

Question 9

A ________ oversees all the projects going on throughout the organization and provides project management training, software, and support.

Accepted Answer

A)  records management office 
B)  program management office 
C)  document management office 
D)  business process management office 
A)  records management office 
B)  program management office 
C)  document management office 
D)  business process management office

Question 10

Which of the following disasters is the most likely cause for massive absenteeism in organizations?

Accepted Answer

A)  denial of service attacks 
B)  unauthorized break-ins 
C)  pandemics 
D)  information leaks 
A)  denial of service attacks 
B)  unauthorized break-ins 
C)  pandemics 
D)  information leaks

Question 11

________ refers to maintaining an organization's business operations to avoid a devastating revenue loss and damaged reputation.

Accepted Answer

A)  Business continuity 
B)  First-order resolution 
C)  Escalation of commitment 
D)  Business automation 
A)  Business continuity 
B)  First-order resolution 
C)  Escalation of commitment 
D)  Business automation

Question 12

Which of the following best describes project portfolio management?

Accepted Answer

A)  a process that oversees all projects and selects which projects to pursue 
B)  a process that integrates a company's project with a prospective external project 
C)  a process that creates and visualizes projects from scratch 
D)  a process that tracks the progress of projects and adjusts their scope accordingly 
A)  a process that oversees all projects and selects which projects to pursue 
B)  a process that integrates a company's project with a prospective external project 
C)  a process that creates and visualizes projects from scratch 
D)  a process that tracks the progress of projects and adjusts their scope accordingly

Question 13

Which of the following best defines change management?

Accepted Answer

A)  an approach to streamlining work processes to maintain universal codes 
B)  an approach which brings new employees in an organization up to date with work processes 
C)  an approach to the transition employees make as they switch from existing work to new processes 
D)  an approach to project management that ensures that project stakeholders do not deviate from the defined project objectives 
A)  an approach to streamlining work processes to maintain universal codes 
B)  an approach which brings new employees in an organization up to date with work processes 
C)  an approach to the transition employees make as they switch from existing work to new processes 
D)  an approach to project management that ensures that project stakeholders do not deviate from the defined project objectives

Question 14

Which of the following is a characteristic of a process?

Accepted Answer

A)  a specific, unique purpose 
B)  elements of uncertainty 
C)  temporary endeavor 
D)  recurring in nature 
A)  a specific, unique purpose 
B)  elements of uncertainty 
C)  temporary endeavor 
D)  recurring in nature

Question 15

Deliverables refer to the products, documents, or services that will be delivered to the sponsor during the course of the project.

Accepted Answer

A) True 
 B)False

Question 16

________ is a structured approach for the transition employees must make as they switch from their existing work processes to new ones.

Accepted Answer

A)  Change management 
B)  Total quality management 
C)  Project portfolio management 
D)  Business process management 
A)  Change management 
B)  Total quality management 
C)  Project portfolio management 
D)  Business process management

Question 17

It is good practice for project managers to spend more time on the executing processes than any other processes.

Accepted Answer

A) True 
 B)False

Question 18

The critical path in a Gantt chart is the shortest path through the project and identifies those tasks that can be delayed without affecting the finish date.

Accepted Answer

A) True 
 B)False

Question 19

Why is it important to document the lessons learned during the course of a project?

Accepted Answer

The closing phase of a project should in

Question 20

Lack of customization and high stakeholder involvement are amongst some of the most cited reasons for project failure.

Accepted Answer

A) True 
 B)False

Which of the following areas of project management involves a work breakdown structure?

What is a project management plan? Explain its significance.

A(n) ________ is an orderly listing of actual tasks that a project team must complete to produce the project's deliverables.

Which of the following is a success factor for projects?

Which of the following best describes a planning fallacy?

The acceptable-use policy covers laws on harassment, fraudulent use, and any attempts to disrupt information systems or circumvent authentication.

The tendency to continue investing in a project, despite mounting evidence that it is not succeeding, often comes about because people mistakenly let sunk costs affect decision making rather than weighing the value of further investment is known as ________.

A ________ is a series of events designed to deliver a product or service that is recurring in nature.

A ________ oversees all the projects going on throughout the organization and provides project management training, software, and support.

Which of the following disasters is the most likely cause for massive absenteeism in organizations?

________ refers to maintaining an organization's business operations to avoid a devastating revenue loss and damaged reputation.

Which of the following best describes project portfolio management?

Which of the following best defines change management?

Which of the following is a characteristic of a process?

Deliverables refer to the products, documents, or services that will be delivered to the sponsor during the course of the project.

________ is a structured approach for the transition employees must make as they switch from their existing work processes to new ones.

It is good practice for project managers to spend more time on the executing processes than any other processes.

The critical path in a Gantt chart is the shortest path through the project and identifies those tasks that can be delayed without affecting the finish date.

Why is it important to document the lessons learned during the course of a project?

Lack of customization and high stakeholder involvement are amongst some of the most cited reasons for project failure.

Information Systems and People

Systems Development and Procurement

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Knowledge Management and E-Learning

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Exam 12: Project Management and Strategic Planning

Which of the following areas of project management involves a work breakdown structure?

What is a project management plan? Explain its significance.

A(n) ________ is an orderly listing of actual tasks that a project team must complete to produce the project's deliverables.

Which of the following is a success factor for projects?

Which of the following best describes a planning fallacy?

The acceptable-use policy covers laws on harassment, fraudulent use, and any attempts to disrupt information systems or circumvent authentication.

The tendency to continue investing in a project, despite mounting evidence that it is not succeeding, often comes about because people mistakenly let sunk costs affect decision making rather than weighing the value of further investment is known as ________.

A ________ is a series of events designed to deliver a product or service that is recurring in nature.

A ________ oversees all the projects going on throughout the organization and provides project management training, software, and support.

Which of the following disasters is the most likely cause for massive absenteeism in organizations?

________ refers to maintaining an organization's business operations to avoid a devastating revenue loss and damaged reputation.

Which of the following best describes project portfolio management?

Which of the following best defines change management?

Which of the following is a characteristic of a process?

Deliverables refer to the products, documents, or services that will be delivered to the sponsor during the course of the project.

________ is a structured approach for the transition employees must make as they switch from their existing work processes to new ones.

It is good practice for project managers to spend more time on the executing processes than any other processes.

The critical path in a Gantt chart is the shortest path through the project and identifies those tasks that can be delayed without affecting the finish date.

Why is it important to document the lessons learned during the course of a project?

Lack of customization and high stakeholder involvement are amongst some of the most cited reasons for project failure.

Information Systems and People

Systems Development and Procurement

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Collaborating with Technology

Knowledge Management and E-Learning

Filters