Exam 12: Project Management and Strategic Planning

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The term ________ refers to a common human tendency to make systematic mistakes when processing information or making judgments.

(Multiple Choice)
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A ________ lists tasks on the work breakdown structure, along with each task's projected start and finish dates, in graphical format.

(Multiple Choice)
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A(n) ________ is an initiating process where stakeholders meet one another, sometimes for the first and only time.

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The stage at which early phase managers identify the major players in the project, including the sponsor, the project manager, the team members, and other stakeholders, is known as a(n) ________.

(Multiple Choice)
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Which of the following is an accurate definition of a project?

(Multiple Choice)
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Which of the following tools helps keep a project on track to meet its deadlines by listing tasks on a work breakdown schedule?

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When an employee's e-mail might contain wording that implies a firm contract, a disclaimer for implied contractual obligations ________.

(Multiple Choice)
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Which of the following best describes deliverables in a project?

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A ________ helps to avoid unexpected surprises in the execution stage, but still leaves room for changes to best meet the organization's needs.

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Which of the following is a feature of a project's closing process?

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A(n) ________ phase ideally involves wrapping a project in an orderly way and a sponsor signing off that all deliverables have been received and accepted.

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Which of the following is most likely to be a consequence of a security breach in an organization?

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Change management refers to a structured approach to the transition employees must make as they switch from their existing work processes to new ones.

(True/False)
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Scope creep refers to a strategy in which everyone in a project team agrees upon what features the project will involve.

(True/False)
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A kick-off meeting involves ________.

(Multiple Choice)
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A(n) ________ bias refers to a belief that an actual event was predictable even if it was not.

(Multiple Choice)
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A(n) ________ in a work breakdown structure refers to a task that needs to be completed before a particular task can begin.

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What is change management?

(Essay)
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What are the essential characteristics that a project manager should possess?

(Essay)
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In which of the following areas of a project is a work breakdown structure used?

(Multiple Choice)
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