Question 1

Why are breadth (how wide an impact across areas) and depth (the extent of impact within an area) important in planned for CPS?

Accepted Answer

A) They determine the degree of novelty of solutions to a problem. 
B) They guide you in determining the people who should participate in CPS. 
C) Guide you in determining whether CPS is an appropriate method to use. 
D) Help you to assess the likely sources of resistance to new ideas and solutions. 
A) They determine the degree of novelty of solutions to a problem. 
B) They guide you in determining the people who should participate in CPS. 
C) Guide you in determining whether CPS is an appropriate method to use. 
D) Help you to assess the likely sources of resistance to new ideas and solutions. C

Question 2

Evolutionary and revolutionary change:

Accepted Answer

A) Involve making things better and making things different, respectively. 
B) Two different terms for describing the same approach to change. 
C) Preferred approaches for Explorers and Developers, respectively. 
D) Preferred approaches for External and Internal processors, respectively. 
A) Involve making things better and making things different, respectively. 
B) Two different terms for describing the same approach to change. 
C) Preferred approaches for Explorers and Developers, respectively. 
D) Preferred approaches for External and Internal processors, respectively. A

Question 3

Which two factors help you to identify key leverage points for applying CPS?

Accepted Answer

A) Time and People. 
B) Opportunities and Challenges. 
C) Supports and Distractions. 
D) Capability and Importance. 
A) Time and People. 
B) Opportunities and Challenges. 
C) Supports and Distractions. 
D) Capability and Importance. D

Question 4

Overemphasis on Process in the CPS system can lead to:

Accepted Answer

A) Initial enthusiasm followed by less of interest from lack of progress. 
B) Sustained positive relationships and motivation for task completion. 
C) Increased appreciation for the importance and value of process. 
D) Preventing the group from focusing too much on minor details. 
A) Initial enthusiasm followed by less of interest from lack of progress. 
B) Sustained positive relationships and motivation for task completion. 
C) Increased appreciation for the importance and value of process. 
D) Preventing the group from focusing too much on minor details.

Question 5

The Content dimension of Appraising Tasks:

Accepted Answer

A) Is the most important dimension because it is the foundation for the others. 
B) Determines whether CPS is more appropriate than other methods for the task. 
C) Deals primarily with facts that can be established and verified. 
D) Is one of four dimensions that work together in the overall CPS system. 
A) Is the most important dimension because it is the foundation for the others. 
B) Determines whether CPS is more appropriate than other methods for the task. 
C) Deals primarily with facts that can be established and verified. 
D) Is one of four dimensions that work together in the overall CPS system.

Question 6

Overemphasis on Content rather than Process in the CPS system can lead to:

Accepted Answer

A) Greater buy-in by people to the idea of using CPS. 
B) Discouraging risk-taking, buy-in, and attention to quality questions. 
C) Deeper understanding of the most important background information. 
D) Less need to deal explicitly with relationships among group members. 
A) Greater buy-in by people to the idea of using CPS. 
B) Discouraging risk-taking, buy-in, and attention to quality questions. 
C) Deeper understanding of the most important background information. 
D) Less need to deal explicitly with relationships among group members.

Question 7

Which are important variables to consider when examining the Content dimension:

Accepted Answer

A) Facts, hypotheses, and research questions. 
B) Novelty needed; breadth and depth of impact; key leverage points. 
C) Novelty, amount of structure, and manner of processing. 
D) Leverage points, informed supporters, and sources of authority. 
A) Facts, hypotheses, and research questions. 
B) Novelty needed; breadth and depth of impact; key leverage points. 
C) Novelty, amount of structure, and manner of processing. 
D) Leverage points, informed supporters, and sources of authority.

Question 8

After considering the Content dimension of Appraising Tasks, your decision might involve which of these choices:

Accepted Answer

A) Assign the task to a work group with the necessary Content expertise. 
B) Hire a consultant to apply the method of his or her preference. 
C) Apply CPS, Modify the Task; Adjust Your Expectations; or Use a Different Method. 
D) Apply all the CPS stages in sequence to ensure that you don't miss any important steps in the process. 
A) Assign the task to a work group with the necessary Content expertise. 
B) Hire a consultant to apply the method of his or her preference. 
C) Apply CPS, Modify the Task; Adjust Your Expectations; or Use a Different Method. 
D) Apply all the CPS stages in sequence to ensure that you don't miss any important steps in the process.

Why are breadth (how wide an impact across areas) and depth (the extent of impact within an area) important in planned for CPS?

Evolutionary and revolutionary change:

Which two factors help you to identify key leverage points for applying CPS?

Overemphasis on Process in the CPS system can lead to:

The Content dimension of Appraising Tasks:

Overemphasis on Content rather than Process in the CPS system can lead to:

Which are important variables to consider when examining the Content dimension:

After considering the Content dimension of Appraising Tasks, your decision might involve which of these choices:

Creative Approaches to Problem Solving

Creative Problem Solving

Understanding the Challenge

Generating Ideas

Preparing for Action

Planning Your Approach to CPS

People As Creative Problem Solvers

The Context for CPS

CPS As a Change Method

Designing Your Way Through CPS

Filters

Exam 9: The Role of Content

Why are breadth (how wide an impact across areas) and depth (the extent of impact within an area) important in planned for CPS?

Evolutionary and revolutionary change:

Which two factors help you to identify key leverage points for applying CPS?

Overemphasis on Process in the CPS system can lead to:

The Content dimension of Appraising Tasks:

Overemphasis on Content rather than Process in the CPS system can lead to:

Which are important variables to consider when examining the Content dimension:

After considering the Content dimension of Appraising Tasks, your decision might involve which of these choices:

Creative Approaches to Problem Solving

Creative Problem Solving

Understanding the Challenge

Generating Ideas

Preparing for Action

Planning Your Approach to CPS

People As Creative Problem Solvers

The Context for CPS

CPS As a Change Method

Designing Your Way Through CPS

Filters