Question 1

Which is the best worded problem statement?

Accepted Answer

A) Wouldn't it be nice if I got accepted by a college that's not too expensive? 
B) How should I decide what college to attend? 
C) In what ways might I extend my education? 
D) The problem is that I can't afford to go to a really good college. 
A) Wouldn't it be nice if I got accepted by a college that's not too expensive? 
B) How should I decide what college to attend? 
C) In what ways might I extend my education? 
D) The problem is that I can't afford to go to a really good college. C

Question 2

In the focusing phase of Exploring Data:

Accepted Answer

A) The resource group selects the most important information. 
B) The client identifies important data and, with the group, develops clusters or a key area. 
C) The client tells the group three to five clusters of important data. 
D) You evaluate and list all data in priority order. 
A) The resource group selects the most important information. 
B) The client identifies important data and, with the group, develops clusters or a key area. 
C) The client tells the group three to five clusters of important data. 
D) You evaluate and list all data in priority order. B

Question 3

What does "IWWM..." stand for?

Accepted Answer

A) I wonder who might... 
B) In what ways might... 
C) In what way must... 
D) If we want money... 
A) I wonder who might... 
B) In what ways might... 
C) In what way must... 
D) If we want money... B

Question 4

Which best describes the characteristics of a well-stated challenge?

Accepted Answer

A) Broad, Brief, Beneficial. 
B) Crisp, Critical, Concise. 
C) Global, Germane, Given. 
D) Futuristic, Frustrating, Factual. 
A) Broad, Brief, Beneficial. 
B) Crisp, Critical, Concise. 
C) Global, Germane, Given. 
D) Futuristic, Frustrating, Factual.

Question 5

Which of these is important to remember in developing a good problem statement?

Accepted Answer

A) Contains criteria to limit ideas that would not be appropriate. 
B) Worded so it invites many ideas. 
C) Always begins, "What's the best way to...." 
D) Never uses broad, general verbs. 
A) Contains criteria to limit ideas that would not be appropriate. 
B) Worded so it invites many ideas. 
C) Always begins, "What's the best way to...." 
D) Never uses broad, general verbs.

Question 6

What is the relationship between Exploring Data and Framing Problems?

Accepted Answer

A) Exploring Data lays a foundation for other work. 
B) Exploring Data clarifies the focus so Framing Problems isn't necessary. 
C) Exploring Data is related to defining tasks, but not to Framing Problems. 
D) Exploring Data is only used after you have stated a specific problem. 
A) Exploring Data lays a foundation for other work. 
B) Exploring Data clarifies the focus so Framing Problems isn't necessary. 
C) Exploring Data is related to defining tasks, but not to Framing Problems. 
D) Exploring Data is only used after you have stated a specific problem.

Question 7

Including criteria in a problem statement may have what effect?

Accepted Answer

A) Prematurely limiting the search for ideas. 
B) Structuring the problem so it will be easier to solve. 
C) Preventing people from wasting our time with silly ideas. 
D) Clarifying problem ownership. 
A) Prematurely limiting the search for ideas. 
B) Structuring the problem so it will be easier to solve. 
C) Preventing people from wasting our time with silly ideas. 
D) Clarifying problem ownership.

Question 8

The major purpose of Framing Problems is to:

Accepted Answer

A) Generate many ideas to solve the problem. 
B) Analyze solutions to find the best one. 
C) Review past efforts to solve the Problem. 
D) Find or create a targeted, open-ended and invitational question. 
A) Generate many ideas to solve the problem. 
B) Analyze solutions to find the best one. 
C) Review past efforts to solve the Problem. 
D) Find or create a targeted, open-ended and invitational question.

Question 9

In the Understanding the Challenge component, your major goal(s) might be to:

Accepted Answer

A) Work on several tasks at once. 
B) Formulate the task, explore relevant data, and/or identify a focused problem statement. 
C) Examine detailed data for several tasks. 
D) Have an Action Plan ready to carry out. 
A) Work on several tasks at once. 
B) Formulate the task, explore relevant data, and/or identify a focused problem statement. 
C) Examine detailed data for several tasks. 
D) Have an Action Plan ready to carry out.

Question 10

Which of the choices best describes an appropriate task statement for CPS?

Accepted Answer

A) My goal today is to buy a new flashlight for my house. 
B) I think that it's dumb for hockey players not to wear protective eye shields. 
C) I need to find out where I can buy a new seat for my bicycle. 
D) I want to lose weight and feel healthier. 
A) My goal today is to buy a new flashlight for my house. 
B) I think that it's dumb for hockey players not to wear protective eye shields. 
C) I need to find out where I can buy a new seat for my bicycle. 
D) I want to lose weight and feel healthier.

Question 11

Exploring Data provides an opportunity for:

Accepted Answer

A) The resource group to define the task. 
B) The client to provide key information about the situation. 
C) .Using generating tools to get the best solution quickly. 
D) Listing as many facts and details about the task as possible to show that you've researched it thoroughly. 
A) The resource group to define the task. 
B) The client to provide key information about the situation. 
C) .Using generating tools to get the best solution quickly. 
D) Listing as many facts and details about the task as possible to show that you've researched it thoroughly.

Question 12

Which is an important benefit of Exploring Data?

Accepted Answer

A) With enough data early, you won't need to do so much evaluation later. 
B) Prevents you from trying to use poor ideas to solve the problem. 
C) Helps you to recognize the most important aspects or elements of the situation. 
D) Helps you to determine the three broad goals that will be easiest and quickest to work on. 
A) With enough data early, you won't need to do so much evaluation later. 
B) Prevents you from trying to use poor ideas to solve the problem. 
C) Helps you to recognize the most important aspects or elements of the situation. 
D) Helps you to determine the three broad goals that will be easiest and quickest to work on.

Question 13

When Exploring Data, which is it important to do?

Accepted Answer

A) Limit yourself to data you can prove. 
B) Discuss all facts until everyone agrees. 
C) Choose one point of view for consistency. 
D) Study the task or situation from many different points of view. 
A) Limit yourself to data you can prove. 
B) Discuss all facts until everyone agrees. 
C) Choose one point of view for consistency. 
D) Study the task or situation from many different points of view.

Question 14

Which statement is true about Exploring Data?

Accepted Answer

A) It's concerned with the known, not the unknown. 
B) It doesn't deal with your feelings or emotions. 
C) It's used to determine which facts about the task are correct. 
D) It involves information, feelings, impressions, observations, and questions. 
A) It's concerned with the known, not the unknown. 
B) It doesn't deal with your feelings or emotions. 
C) It's used to determine which facts about the task are correct. 
D) It involves information, feelings, impressions, observations, and questions.

Question 15

Which of these (perhaps more than one!) might be parts of a good problem statement?

Accepted Answer

A) Stem which invites ideas. 
B) Specific evaluation criteria. 
C) An action verb. 
D) Locating the ownership. 
E) a Plan of Action. 
A) Stem which invites ideas. 
B) Specific evaluation criteria. 
C) An action verb. 
D) Locating the ownership. 
E) a Plan of Action.

Question 16

The main purpose of Constructing Opportunities is:

Accepted Answer

A) Generating many ideas for solving a problem. 
B) Developing a specific question to use in thinking of ideas. 
C) Considering many facts and questions about your problem. 
D) Identifying a clear understanding of the challenge. 
A) Generating many ideas for solving a problem. 
B) Developing a specific question to use in thinking of ideas. 
C) Considering many facts and questions about your problem. 
D) Identifying a clear understanding of the challenge.

Question 17

Which statement is true for Constructing Opportunities?

Accepted Answer

A) It is essential to state concerns or obstacles. 
B) Concerns and obstacles are negative, and should not be stated. 
C) Helps you focus your understanding of the task constructively. 
D) Most people think naturally of problems as really positive opportunities. 
A) It is essential to state concerns or obstacles. 
B) Concerns and obstacles are negative, and should not be stated. 
C) Helps you focus your understanding of the task constructively. 
D) Most people think naturally of problems as really positive opportunities.

Which is the best worded problem statement?

In the focusing phase of Exploring Data:

What does "IWWM..." stand for?

Which best describes the characteristics of a well-stated challenge?

Which of these is important to remember in developing a good problem statement?

What is the relationship between Exploring Data and Framing Problems?

Including criteria in a problem statement may have what effect?

The major purpose of Framing Problems is to:

In the Understanding the Challenge component, your major goal(s) might be to:

Which of the choices best describes an appropriate task statement for CPS?

Exploring Data provides an opportunity for:

Which is an important benefit of Exploring Data?

When Exploring Data, which is it important to do?

Which statement is true about Exploring Data?

Which of these (perhaps more than one!) might be parts of a good problem statement?

The main purpose of Constructing Opportunities is:

Which statement is true for Constructing Opportunities?

Creative Approaches to Problem Solving

Creative Problem Solving

Generating Ideas

Preparing for Action

Planning Your Approach to CPS

People As Creative Problem Solvers

The Context for CPS

The Role of Content

CPS As a Change Method

Designing Your Way Through CPS

Filters

Exam 3: Understanding the Challenge

Which is the best worded problem statement?

In the focusing phase of Exploring Data:

What does "IWWM..." stand for?

Which best describes the characteristics of a well-stated challenge?

Which of these is important to remember in developing a good problem statement?

What is the relationship between Exploring Data and Framing Problems?

Including criteria in a problem statement may have what effect?

The major purpose of Framing Problems is to:

In the Understanding the Challenge component, your major goal(s) might be to:

Which of the choices best describes an appropriate task statement for CPS?

Exploring Data provides an opportunity for:

Which is an important benefit of Exploring Data?

When Exploring Data, which is it important to do?

Which statement is true about Exploring Data?

Which of these (perhaps more than one!) might be parts of a good problem statement?

The main purpose of Constructing Opportunities is:

Which statement is true for Constructing Opportunities?

Creative Approaches to Problem Solving

Creative Problem Solving

Generating Ideas

Preparing for Action

Planning Your Approach to CPS

People As Creative Problem Solvers

The Context for CPS

The Role of Content

CPS As a Change Method

Designing Your Way Through CPS

Filters