Question 1

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

Accepted Answer

A) Deliver the right combination of cost, quality, and customer service 
B) Increase the number of their suppliers​ 
C) Eliminate the need for performance metrics​ 
D) All of these​ 
A) Deliver the right combination of cost, quality, and customer service 
B) Increase the number of their suppliers​ 
C) Eliminate the need for performance metrics​ 
D) All of these​

Question 2

Traditional performance measures tend to link current operating characteristics to long-term strategies and objectives.

Accepted Answer

A) True 
 B)False

Question 3

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

Accepted Answer

A) Employees are driven to work so fast they may make defects 
B) Employees and managers may produce false records​ 
C) Once performance goals are reached, incentives to improve may disappear​ 
D) All of these​ 
A) Employees are driven to work so fast they may make defects 
B) Employees and managers may produce false records​ 
C) Once performance goals are reached, incentives to improve may disappear​ 
D) All of these​

Question 5

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

Accepted Answer

A) It is difficult to attribute costs to various functional units 
B) Cost and profit information could be hidden or manipulated​ 
C) They are difficult to compare with other firms​ 
D) Weaknesses in functional areas are not identified​ 
A) It is difficult to attribute costs to various functional units 
B) Cost and profit information could be hidden or manipulated​ 
C) They are difficult to compare with other firms​ 
D) Weaknesses in functional areas are not identified​

Question 6

The textbook described 7 important steps in creating an effective performance measurement system.List FOUR of those critical steps.

Accepted Answer

​Identify a the firm's strategic objecti

Question 7

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

Accepted Answer

A) True 
 B)False

Question 8

In your opinion,how can using organizational costs,revenues,and profitability measures be ineffective or even damaging in managing a process,system,or organization?

Accepted Answer

Environmental,political,and/or economic

Question 9

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

Accepted Answer

A) True 
 B)False

Question 10

To control and enhance the capabilities of companies across the supply chain,well-designed performance measurement systems must be implemented.

Accepted Answer

A) True 
 B)False

Question 11

Performance measurements:

Accepted Answer

A) Assist in pricing of products 
B) Help to eliminate non-value-creating activities​ 
C) Help identify new customer requirements​ 
D) Both B & C​ 
A) Assist in pricing of products 
B) Help to eliminate non-value-creating activities​ 
C) Help identify new customer requirements​ 
D) Both B & C​

Question 12

Describe,in general terms,how the SCOR model works.What are the benefits to firms using this model?

Accepted Answer

a.The SCOR model helps to integrate the

Question 13

While profit,revenue,and cost related metrics would seem to be useful in moving a company in the right direction,they often give no indication of the underlying causes of financial performance.

Accepted Answer

A) True 
 B)False

Question 14

According to the SCOR model,which of the following is NOT one of the five supply chain operation process categories?

Accepted Answer

A) Plan 
B) Sell​ 
C) Return​ 
D) Source​ 
A) Plan 
B) Sell​ 
C) Return​ 
D) Source​

Question 15

Supply chain strategies must consider the trade-offs between the cost,quality,sustainability,and service requirements.

Accepted Answer

A) True 
 B)False

Question 16

Briefly describe the FOUR primary perspectives of the balanced scorecard.

Accepted Answer

Financial Perspective - measures that ad

Question 17

According to the textbook,the initial step in creating an effective performance measurement system is:

Accepted Answer

A) Develop the process 
B) Contact supply chain partners​ 
C) Identify the firm's strategic objectives​ 
D) Reduce firm debt to zero​ 
A) Develop the process 
B) Contact supply chain partners​ 
C) Identify the firm's strategic objectives​ 
D) Reduce firm debt to zero​

Question 18

Traditional performance measures include:

Accepted Answer

A) Cost and Revenue 
B) Revenue and SCOR​ 
C) Profit and Perfect Order Fulfillment​ 
D) SCOR and DCOR​ 
A) Cost and Revenue 
B) Revenue and SCOR​ 
C) Profit and Perfect Order Fulfillment​ 
D) SCOR and DCOR​

Question 19

Dominant companies within a supply chain can use their buying power to:

Accepted Answer

A) Leverage demands for supplier conformance to its supply chain requirements 
B) Eliminate the need for performance metrics​ 
C) Increase organizational productivity​ 
D) Motivate customers to change their buying preferences​ 
A) Leverage demands for supplier conformance to its supply chain requirements 
B) Eliminate the need for performance metrics​ 
C) Increase organizational productivity​ 
D) Motivate customers to change their buying preferences​

Question 20

Which of the following is a traditional performance measure?

Accepted Answer

A) Average safety stock levels 
B) Overall total productivity​ 
C) Number of suppliers who are quality certified​ 
D) Number of product return per units sold​ 
A) Average safety stock levels 
B) Overall total productivity​ 
C) Number of suppliers who are quality certified​ 
D) Number of product return per units sold​

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

Traditional performance measures tend to link current operating characteristics to long-term strategies and objectives.

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

The textbook described 7 important steps in creating an effective performance measurement system.List FOUR of those critical steps.

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

In your opinion,how can using organizational costs,revenues,and profitability measures be ineffective or even damaging in managing a process,system,or organization?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

To control and enhance the capabilities of companies across the supply chain,well-designed performance measurement systems must be implemented.

Performance measurements:

Describe,in general terms,how the SCOR model works.What are the benefits to firms using this model?

While profit,revenue,and cost related metrics would seem to be useful in moving a company in the right direction,they often give no indication of the underlying causes of financial performance.

According to the SCOR model,which of the following is NOT one of the five supply chain operation process categories?

Supply chain strategies must consider the trade-offs between the cost,quality,sustainability,and service requirements.

Briefly describe the FOUR primary perspectives of the balanced scorecard.

According to the textbook,the initial step in creating an effective performance measurement system is:

Traditional performance measures include:

Dominant companies within a supply chain can use their buying power to:

Which of the following is a traditional performance measure?

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters

Exam 14: Performance Measurement Along the Supply Chain

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

Traditional performance measures tend to link current operating characteristics to long-term strategies and objectives.

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

The textbook described 7 important steps in creating an effective performance measurement system.List FOUR of those critical steps.

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

In your opinion,how can using organizational costs,revenues,and profitability measures be ineffective or even damaging in managing a process,system,or organization?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

To control and enhance the capabilities of companies across the supply chain,well-designed performance measurement systems must be implemented.

Performance measurements:

Describe,in general terms,how the SCOR model works.What are the benefits to firms using this model?

While profit,revenue,and cost related metrics would seem to be useful in moving a company in the right direction,they often give no indication of the underlying causes of financial performance.

According to the SCOR model,which of the following is NOT one of the five supply chain operation process categories?

Supply chain strategies must consider the trade-offs between the cost,quality,sustainability,and service requirements.

Briefly describe the FOUR primary perspectives of the balanced scorecard.

According to the textbook,the initial step in creating an effective performance measurement system is:

Traditional performance measures include:

Dominant companies within a supply chain can use their buying power to:

Which of the following is a traditional performance measure?

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters