Question 1

The early stages of ERP go back to the 1970s with Mainframe Requirements Planning.

Accepted Answer

A) True 
 B)False

Question 2

What is the term that depicts "the structure beneath a structure"?

Accepted Answer

A)  IT composition 
B)  IT inter-connections 
C)  System 
D)  Infrastructure 
A)  IT composition 
B)  IT inter-connections 
C)  System 
D)  Infrastructure

Question 3

What type of IT infrastructure involves distributing the information and processing power of IT systems via a network?

Accepted Answer

A)  Distributed 
B)  Client/server 
C)  Decentralized 
D)  Centralized 
A)  Distributed 
B)  Client/server 
C)  Decentralized 
D)  Centralized

Question 4

What Nielsen/Net rating is used to rank the most popular Web sites?

Accepted Answer

A)  Total hits 
B)  Page exposures 
C)  Unique visitors 
D)  Conversion rate 
A)  Total hits 
B)  Page exposures 
C)  Unique visitors 
D)  Conversion rate

Question 5

The IT architecture is the implementation of the IT infrastructure.

Accepted Answer

A) True 
 B)False

Question 6

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

Accepted Answer

A)  Accuracy 
B)  Response time 
C)  Critical success factor 
D)  Scalability 
A)  Accuracy 
B)  Response time 
C)  Critical success factor 
D)  Scalability

Question 7

What does interoperability refer to?

Accepted Answer

A)  Two or more computing components sharing information and resources 
B)  Separate systems sharing the same communication pathways 
C)  Data mining systems gathering data from the same data warehouse 
D)  Open communications between distinct functional areas 
A)  Two or more computing components sharing information and resources 
B)  Separate systems sharing the same communication pathways 
C)  Data mining systems gathering data from the same data warehouse 
D)  Open communications between distinct functional areas

Question 8

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

Accepted Answer

A)  Impact and recovery metrics 
B)  Disaster and recovery cost 
C)  Recovery rate 
D)  Disaster recovery cost curve 
A)  Impact and recovery metrics 
B)  Disaster and recovery cost 
C)  Recovery rate 
D)  Disaster recovery cost curve

Question 9

In what type of tiered infrastructure does the client handle the display and the server handles the request?

Accepted Answer

A)  1-tier 
B)  2-tier 
C)  3-tier 
D)  4-tier 
A)  1-tier 
B)  2-tier 
C)  3-tier 
D)  4-tier

Question 10

Which of the following is not a common Web-centric metric?

Accepted Answer

A)  Unique visitors 
B)  Total hits 
C)  Throughput 
D)  Conversion rate 
A)  Unique visitors 
B)  Total hits 
C)  Throughput 
D)  Conversion rate

Question 11

What type of metric is commonly used in the financial environments?

Accepted Answer

A)  CRM metrics 
B)  SCM metrics 
C)  Capital analysis financial models 
D)  Accounting and economic metrics 
A)  CRM metrics 
B)  SCM metrics 
C)  Capital analysis financial models 
D)  Accounting and economic metrics

Question 12

Disaster recovery plans specify how an IT system or information can be recovered in the event of a catastrophe.

Accepted Answer

A) True 
 B)False

Question 13

With the second generation of ERP systems, what type of business application emerged?

Accepted Answer

A)  Business intelligence 
B)  Data warehouses 
C)  DSS and EIS 
D)  Artificial intelligence 
A)  Business intelligence 
B)  Data warehouses 
C)  DSS and EIS 
D)  Artificial intelligence

Question 14

Which of the following metrics is not used to measure the success of call centers?

Accepted Answer

A)  Abandon rate 
B)  Average speed to answer (AS
A)  
C)  Time service factor (TSF) 
D)  Total hits 
A)  Abandon rate 
B)  Average speed to answer (AS
A)  
C)  Time service factor (TSF) 
D)  Total hits

Question 15

Effectiveness metrics measure results of the technology or application in some environment.

Accepted Answer

A) True 
 B)False

Question 16

_____ refers to how well your IT system can adapt to increased demands.

Accepted Answer

The answer of _____ refers to how well your IT...

Question 17

Which infrastructure-centric metric measures the amount of information that can pass through a system in a given amount of time?

Accepted Answer

A)  Transaction speed 
B)  Accuracy 
C)  Throughput 
D)  Bandwidth 
A)  Transaction speed 
B)  Accuracy 
C)  Throughput 
D)  Bandwidth

Question 18

The IT infrastructure deals with details of hardware and software requirements.

Accepted Answer

A) True 
 B)False

The early stages of ERP go back to the 1970s with Mainframe Requirements Planning.

What is the term that depicts "the structure beneath a structure"?

What type of IT infrastructure involves distributing the information and processing power of IT systems via a network?

What Nielsen/Net rating is used to rank the most popular Web sites?

The IT architecture is the implementation of the IT infrastructure.

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

What does interoperability refer to?

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

In what type of tiered infrastructure does the client handle the display and the server handles the request?

Which of the following is not a common Web-centric metric?

What type of metric is commonly used in the financial environments?

Disaster recovery plans specify how an IT system or information can be recovered in the event of a catastrophe.

With the second generation of ERP systems, what type of business application emerged?

Which of the following metrics is not used to measure the success of call centers?

Effectiveness metrics measure results of the technology or application in some environment.

_____ refers to how well your IT system can adapt to increased demands.

Which infrastructure-centric metric measures the amount of information that can pass through a system in a given amount of time?

The IT infrastructure deals with details of hardware and software requirements.

The Information Age in Which You Live

Major Business Initiatives

Databases and Data Warehouses

Decision Support and Artificial Intelligence

Electronic Commerce

Systems Development

Protecting People and Information

Emerging Trends and Technologies

Filters

Exam 7: Enterprise Infrastructure, Metrics, and Business Continuity Planning

The early stages of ERP go back to the 1970s with Mainframe Requirements Planning.

What is the term that depicts "the structure beneath a structure"?

What type of IT infrastructure involves distributing the information and processing power of IT systems via a network?

What Nielsen/Net rating is used to rank the most popular Web sites?

The IT architecture is the implementation of the IT infrastructure.

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

What does interoperability refer to?

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

In what type of tiered infrastructure does the client handle the display and the server handles the request?

Which of the following is not a common Web-centric metric?

What type of metric is commonly used in the financial environments?

Disaster recovery plans specify how an IT system or information can be recovered in the event of a catastrophe.

With the second generation of ERP systems, what type of business application emerged?

Which of the following metrics is not used to measure the success of call centers?

Effectiveness metrics measure results of the technology or application in some environment.

_____ refers to how well your IT system can adapt to increased demands.

Which infrastructure-centric metric measures the amount of information that can pass through a system in a given amount of time?

The IT infrastructure deals with details of hardware and software requirements.

The Information Age in Which You Live

Major Business Initiatives

Databases and Data Warehouses

Decision Support and Artificial Intelligence

Electronic Commerce

Systems Development

Protecting People and Information

Emerging Trends and Technologies

Filters