Exam 12: Outsourcing: Managing Interorganizational Relations

When using the partnering approach to manage contracted relationships,mutual ________ forms the basis for strong working relationships.

In the traditional approach to managing contracted relationships,_________ project contracting is normal.

One key focus of principled negotiation is to separate people from the _________.

When considering principled negotiation,revealing why you are trying to achieve something instead of demanding what you want or need is an example of

What is partnering and why has it become popular for managing projects?

In regard to outsourcing,the MOST effective way to avoid problems with schedules and deadlines is to add a _________ clause to the contract.

Which of the following is NOT an element of good negotiation?

In some countries,laws are considered to be guidelines that are not necessarily followed.

When separating the people from the problem,negotiators don't react to the emotional outburst,but try to find the issues that triggered it.

Not only can contracted project work be cheaper,it can also be done __________.

The result of team building among the project's participants that states their common goals for the project as well as the procedures that will be used to achieve these goals is a

Identify and briefly describe three of the four advantages to outsourcing project work.

Co-location is less relevant for independent work that does not require ongoing coordination between professionals from different organizations.

Whether a client is dissatisfied or delighted with a project is not based on hard facts and objective data but on perceptions and _________.

Which of the following is part of the traditional approach to managing contracted relationships?

The best defense against unreasonable,win/lose negotiators is having what Fisher and Ury call a strong BATNA.

A prime consideration in choosing outsourcing vendors is to assess the fit with their project management system.

In regard to outsourcing,the MOST effective way to avoid problems with schedules and deadlines is to

"Team-building is nice to have for a project,but we really need to concentrate on the planning and technical challenges-this is the make-or-break point for this project." Agree or disagree? Support your answer.

Cost __________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services,especially if the work can be outsourced offshore.