Question 1

When an organization experiences a performance problem or there is new legislation affecting an organization,this indicates training is necessary.

Accepted Answer

A) True 
 B)False

Question 2

Needs assessment determines the type of training that is best for the specific situation.

Accepted Answer

A) True 
 B)False

Question 3

Employees' "readiness" for learning refers to all the following except whether they:

Accepted Answer

A) have completed orientation. 
B) have the necessary knowledge and skills to learn. 
C) whether the work environment will enhance learning. 
D) whether they are motivated to learn. 
A) have completed orientation. 
B) have the necessary knowledge and skills to learn. 
C) whether the work environment will enhance learning. 
D) whether they are motivated to learn.

Question 4

Which one of the following management actions could least likely increase employees' self-efficacy levels?

Accepted Answer

A) Letting employees know the purpose of the training programs 
B) Providing as much information as possible about the training program and its purposes prior to the actual training 
C) Showing employees the training success of their peers who are now in similar jobs 
D) Using off-site rather than on-site formal training programs 
A) Letting employees know the purpose of the training programs 
B) Providing as much information as possible about the training program and its purposes prior to the actual training 
C) Showing employees the training success of their peers who are now in similar jobs 
D) Using off-site rather than on-site formal training programs

Question 5

Questionnaires used for needs assessment:

Accepted Answer

A) allow for rapid collection of a large amount of information. 
B) are one of the most costly techniques for collecting data. 
C) are a highly objective source of information. 
D) have the main disadvantage of providing information that is often outdateD. 
A) allow for rapid collection of a large amount of information. 
B) are one of the most costly techniques for collecting data. 
C) are a highly objective source of information. 
D) have the main disadvantage of providing information that is often outdateD.

Question 6

Which of the following is not an issue to determine whether training is the best solution?

Accepted Answer

A) Is the performance problem important? 
B) Can employees demonstrate the correct behavior? 
C) Were other solutions too expensive or unrealistic? 
D) Are employees approaching retirement age? 
A) Is the performance problem important? 
B) Can employees demonstrate the correct behavior? 
C) Were other solutions too expensive or unrealistic? 
D) Are employees approaching retirement age?

Question 7

The first step in developing a competency model is:

Accepted Answer

A) identifying jobs,positions and job families. 
B) conduct business and strategy analysis. 
C) select needs assessment strategy. 
D) identify effective and ineffective job performers. 
A) identifying jobs,positions and job families. 
B) conduct business and strategy analysis. 
C) select needs assessment strategy. 
D) identify effective and ineffective job performers.

Question 8

For mid-level managers,organizational analysis focuses on all but which of the following?

Accepted Answer

A) How much of the budget to devote to training 
B) The types of employees who should receive training 
C) For what jobs can training make the biggest difference in improving product or service 
D) The role of training compared to other HR functions such as selection 
A) How much of the budget to devote to training 
B) The types of employees who should receive training 
C) For what jobs can training make the biggest difference in improving product or service 
D) The role of training compared to other HR functions such as selection

Question 9

The importance of cognitive ability for job success increases with job complexity.

Accepted Answer

A) True 
 B)False

Question 10

"For what jobs can training make the biggest difference in product quality or customer service?" is appropriate for upper-level managers to ask.

Accepted Answer

A) True 
 B)False

When an organization experiences a performance problem or there is new legislation affecting an organization,this indicates training is necessary.

Needs assessment determines the type of training that is best for the specific situation.

Employees' "readiness" for learning refers to all the following except whether they:

Which one of the following management actions could least likely increase employees' self-efficacy levels?

Questionnaires used for needs assessment:

Which of the following is not an issue to determine whether training is the best solution?

The first step in developing a competency model is:

For mid-level managers,organizational analysis focuses on all but which of the following?

The importance of cognitive ability for job success increases with job complexity.

"For what jobs can training make the biggest difference in product quality or customer service?" is appropriate for upper-level managers to ask.

Introduction to Employee Training and Development

Strategic Training

Learning:Theories and Program Design

Transfer of Training

Training Evaluation

Traditional Training Methods

E-Learning and Use of Technology in Training

Employee Development

Special Issues in Training and Employee Development

Careers and Career Management

Special Challenges in Career Management

The Future of Training and Development

Filters

Exam 3: Needs Assessment

When an organization experiences a performance problem or there is new legislation affecting an organization,this indicates training is necessary.

Needs assessment determines the type of training that is best for the specific situation.

Employees' "readiness" for learning refers to all the following except whether they:

Which one of the following management actions could least likely increase employees' self-efficacy levels?

Questionnaires used for needs assessment:

Which of the following is not an issue to determine whether training is the best solution?

The first step in developing a competency model is:

For mid-level managers,organizational analysis focuses on all but which of the following?

The importance of cognitive ability for job success increases with job complexity.

"For what jobs can training make the biggest difference in product quality or customer service?" is appropriate for upper-level managers to ask.

Introduction to Employee Training and Development

Strategic Training

Learning:Theories and Program Design

Transfer of Training

Training Evaluation

Traditional Training Methods

E-Learning and Use of Technology in Training

Employee Development

Special Issues in Training and Employee Development

Careers and Career Management

Special Challenges in Career Management

The Future of Training and Development

Filters