Exam 12: Outsourcing: Managing Interorganizational Relations

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Increased conflict and loss of coordination are typical disadvantages of outsourcing project work.

(True/False)
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Which of the following is not a key to successful partnering relationships?

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Long-term partnerships will provide all the following except:

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Which of the following would be included in best practices in outsourcing project work?

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In the research highlight on IT project managers, different roles that are critical to the success of the project manager were discussed.Identify each of the five roles and briefly discuss them.

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Discuss how key practices in partnering relationships vary with those in traditional practice for 1.risk, 2.length of commitment, and 3.structure of project teams.

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To make sure that an outsourcer thoroughly understands your requirements you should:

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All conversations with outsourcers should be followed up with commitments documented in writing since they are likely to understand written English better than spoken English.

(True/False)
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The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA.

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Experience indicates that co-location of project teams is not worth the extra costs.

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"Let anger fly out of the window" is an example of the ___________ key point of negotiation.

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Breakdowns in __________ of professionals from different organizations can occur if the project work requires close collaboration and mutual adjustment.

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Key practices in partnering relationships include:

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Recent outsourcing trends have shown an increasing emphasis on the suppliers for all of the following except:

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Best practices in outsourcing project work include all the following except:

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Which of the following is reflected in the saying "Let anger fly out the window"?

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In some countries, laws are considered to be guidelines that are not necessarily followed.

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Working in outsourcing teams, projects can be completed faster and more cheaply.

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In a partnering relationship, ________ is shared jointly among the partners, which encourages innovation and continuous improvement.

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The traditional project process includes all of the following except:

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