Question 1

Small changes in consumer demand can result in large variations in orders placed because of the ...

Accepted Answer

A) Supply chain 
B) Safety stock requirement 
C) Lead time effect 
D) Bullwhip effect 
E) FCFS scheduling 
A) Supply chain 
B) Safety stock requirement 
C) Lead time effect 
D) Bullwhip effect 
E) FCFS scheduling

Question 2

Event management is the advanced planning required for major performances such as concerts or conferences.

Accepted Answer

A) True 
 B)False

Question 3

Global supply chains make purchasing easier because of more options.

Accepted Answer

A) True 
 B)False

Question 4

Vendor Analysis is the examination of the _________ of purchased materials.

Accepted Answer

A) Function 
B) Source 
C) Quality 
D) Cycle 
E) Quantity 
A) Function 
B) Source 
C) Quality 
D) Cycle 
E) Quantity

Question 5

Which of the following is not true of vendor analysis?

Accepted Answer

A) It involves an examination of the function of purchased parts or raw materials. 
B) Its purpose is to reduce costs and/or improve performance of purchased goods or services. 
C) It is usually performed only periodically. 
D) Representatives from design and operations may work with purchasing. 
E) If improvements are identified, purchasing implements those that purchasing agrees are justified. 
A) It involves an examination of the function of purchased parts or raw materials. 
B) Its purpose is to reduce costs and/or improve performance of purchased goods or services. 
C) It is usually performed only periodically. 
D) Representatives from design and operations may work with purchasing. 
E) If improvements are identified, purchasing implements those that purchasing agrees are justified.

Question 6

RFID chips: (I) are used to track goods in distribution
(II) are used to track job progress in production
(III) are used to provide special instructions to operators
(IV) can be used in inventory record keeping

Accepted Answer

A) II and III only 
B) I and II only 
C) II, III, and IV 
D) I, II, and IV 
E) IV only 
A) II and III only 
B) I and II only 
C) II, III, and IV 
D) I, II, and IV 
E) IV only

Question 7

The website and order fulfillment are essential features of:

Accepted Answer

A) delayed differentiation 
B) e-commerce 
C) internet service providers 
D) inventory balancing 
E) market segmentation 
A) delayed differentiation 
B) e-commerce 
C) internet service providers 
D) inventory balancing 
E) market segmentation

Question 8

Disintermediation refers to the phenomenon that the traditional retailer or service provider is reduced or eliminated in a supply chain.

Accepted Answer

A) True 
 B)False

Question 9

Some firms have structured their procurement function to include both centralized and decentralized purchasing.

Accepted Answer

A) True 
 B)False

Question 10

The need for supply chain management increases as globalization increases.

Accepted Answer

A) True 
 B)False

Question 11

Starting with the final customer and moving backward through the supply chain, batch sizes and the level of safety stock tend to decrease.

Accepted Answer

A) True 
 B)False

Question 12

The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a barrier to integration of separate organizations in the supply chain? (I) conflicting objectives of the companies in the chain.
(II) different level of capacity of the companies in the chain.
(III) reluctance of the organizations in the chain to allow other organizations access to their data.

Accepted Answer

A) I only 
B) I and II 
C) II and III 
D) I and III 
E) I, II and III 
A) I only 
B) I and II 
C) II and III 
D) I and III 
E) I, II and III

Question 14

Frequent deliveries of small shipments can reduce inventory but also result in an increase in the transportation cost per unit.

Accepted Answer

A) True 
 B)False

Question 15

Inventory velocity refers to the average speed (in miles/hour) of material handling equipment in a warehouse.

Accepted Answer

A) True 
 B)False

Question 16

A company's supply chain involves the flow of materials and information from suppliers, through production, to the end users.

Accepted Answer

A) True 
 B)False

Question 17

To prevent temporary storage in a warehouse, cross docking can be used.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not a measure of the reliability of the supply chain?

Accepted Answer

A) supply chain response time 
B) on-time delivery 
C) fill rate 
D) lead time variability 
E) improving e-fulfillment statistics 
A) supply chain response time 
B) on-time delivery 
C) fill rate 
D) lead time variability 
E) improving e-fulfillment statistics

Question 19

Vendor analysis examines the function of purchased parts and materials with a view towards improvement or cost reduction.

Accepted Answer

A) True 
 B)False

Question 20

E-commerce refers to the use of electronic technology to facilitate business transactions.

Accepted Answer

A) True 
 B)False

Exam 15: Supply Chain Management

Small changes in consumer demand can result in large variations in orders placed because of the ...

Event management is the advanced planning required for major performances such as concerts or conferences.

Global supply chains make purchasing easier because of more options.

Vendor Analysis is the examination of the _________ of purchased materials.

Which of the following is not true of vendor analysis?

RFID chips: (I) are used to track goods in distribution (II) are used to track job progress in production (III) are used to provide special instructions to operators (IV) can be used in inventory record keeping

The website and order fulfillment are essential features of:

Disintermediation refers to the phenomenon that the traditional retailer or service provider is reduced or eliminated in a supply chain.

Some firms have structured their procurement function to include both centralized and decentralized purchasing.

The need for supply chain management increases as globalization increases.

Starting with the final customer and moving backward through the supply chain, batch sizes and the level of safety stock tend to decrease.

The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

Frequent deliveries of small shipments can reduce inventory but also result in an increase in the transportation cost per unit.

Inventory velocity refers to the average speed (in miles/hour) of material handling equipment in a warehouse.

A company's supply chain involves the flow of materials and information from suppliers, through production, to the end users.

To prevent temporary storage in a warehouse, cross docking can be used.

Which of the following is not a measure of the reliability of the supply chain?

Vendor analysis examines the function of purchased parts and materials with a view towards improvement or cost reduction.

E-commerce refers to the use of electronic technology to facilitate business transactions.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

MRP and ERP

Inventory Management

Jit and Lean Operations

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Extension 4: Reliability

Extension 5: Decision Theory

Extension 7: Learning Curves

Extension 8: The Transportation Model

Extension 10: Acceptance Sampling

Extension 14: Maintenance

Filters