Question 1

When proofreading a document, be concerned with

Accepted Answer

A)  spelling, grammar, and punctuation. 
B)  format. 
C)  names and numbers. 
D)  all of these choices. 
A)  spelling, grammar, and punctuation. 
B)  format. 
C)  names and numbers. 
D)  all of these choices.

Question 2

Underlining, bold type, or italics can be used to call attention to important points and terms.

Accepted Answer

A) True 
 B)False

Question 3

Concise messages are easier to read and comprehend than wordy messages.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following represents the best business writing?

Accepted Answer

A)  This e-mail message is to inform you that the CEO will be visiting our branch tomorrow. 
B)  The CEO will be visiting our branch tomorrow. 
C)  You should be aware that the CEO will be visiting our branch tomorrow. 
D)  The CEO will be visiting our branch tomorrow for a period of three hours. 
A)  This e-mail message is to inform you that the CEO will be visiting our branch tomorrow. 
B)  The CEO will be visiting our branch tomorrow. 
C)  You should be aware that the CEO will be visiting our branch tomorrow. 
D)  The CEO will be visiting our branch tomorrow for a period of three hours.

Question 5

Add ending punctuation to a numbered or bulleted list only if the items in the list are complete sentences.

Accepted Answer

A) True 
 B)False

Question 6

Clauses beginning with that, which, and who can often be shortened without loss of clarity.

Accepted Answer

A) True 
 B)False

Question 7

All items in a bulleted or numbered list should be parallel in construction.

Accepted Answer

A) True 
 B)False

Question 8

A major revision task involves assessing the clarity of your message.A clear message is one that is immediately understood.Describe three techniques that can add clarity to your writing.

Accepted Answer

Student answers will vary.
Techniques fo

Question 9

What should you do to make a business message clear?

Accepted Answer

A)  Keep your message short and simple. 
B)  Dump trite business phrases. 
C)  Avoid clichés and slang. 
D)  All of these choices. 
A)  Keep your message short and simple. 
B)  Dump trite business phrases. 
C)  Avoid clichés and slang. 
D)  All of these choices.

Question 10

To make your business messages concise, you should avoid which of the following?

Accepted Answer

A)  Flabby expressions 
B)  Unnecessary introductory words 
C)  Redundancies and empty words 
D)  All of these choices 
A)  Flabby expressions 
B)  Unnecessary introductory words 
C)  Redundancies and empty words 
D)  All of these choices

Question 11

Carl was promoted to a position that will require extensive writing.What is the best writing advice you can give him?

Accepted Answer

A)  Spend the most time analyzing the purpose and audience. 
B)  Revision is necessary only for longer, more important documents. 
C)  If you try hard enough, you can write a perfect first draft. 
D)  When you finish a first draft, put the document aside and return to it after a break for revision. 
A)  Spend the most time analyzing the purpose and audience. 
B)  Revision is necessary only for longer, more important documents. 
C)  If you try hard enough, you can write a perfect first draft. 
D)  When you finish a first draft, put the document aside and return to it after a break for revision.

Question 12

Which of the following is the best example of business writing?

Accepted Answer

A)  It would be advantageous for you to enlighten your employees regarding the company's new e-mail guidelines. 
B)  Please tell your employees about the company's new e-mail guidelines. 
C)  You are hereby advised to inform your employees about the new e-mail guidelines that have been adopted by the company. 
D)  The individual referenced above must inform his or her subordinates in regard to the company's new e-mail policy. 
A)  It would be advantageous for you to enlighten your employees regarding the company's new e-mail guidelines. 
B)  Please tell your employees about the company's new e-mail guidelines. 
C)  You are hereby advised to inform your employees about the new e-mail guidelines that have been adopted by the company. 
D)  The individual referenced above must inform his or her subordinates in regard to the company's new e-mail policy.

Question 13

In the sentence Let me refer back to something I said earlier, the expression refer back is redundant.

Accepted Answer

A) True 
 B)False

Question 14

Julia is sending a letter to a client.Before sending it, she wants to make sure that she has made her point in the fewest possible words.What is Julia checking for?

Accepted Answer

A)  Conciseness 
B)  Format 
C)  Clarity 
D)  Vigor 
A)  Conciseness 
B)  Format 
C)  Clarity 
D)  Vigor

Question 15

____________________ means improving the content and sentence structure of your message.

Accepted Answer

The answer of ____________________ means improving the content and sentence...

Question 16

Which of the following is a goal of business writing?

Accepted Answer

A)  To impress your reader 
B)  To keep your writing short and simple 
C)  To maintain a formal tone by using indirect, pompous language 
D)  All of these choices are goals of business writing. 
A)  To impress your reader 
B)  To keep your writing short and simple 
C)  To maintain a formal tone by using indirect, pompous language 
D)  All of these choices are goals of business writing.

Question 17

Lawrence is evaluating a report that he will be submitting to his supervisor.What should Lawrence ask himself during the evaluation process?

Accepted Answer

A)  Will the report attract my supervisor's attention? 
B)  Will the report convince my supervisor that I am worth listening to? 
C)  How will I know whether the report is successful? 
D)  Lawrence should ask all of these questions. 
A)  Will the report attract my supervisor's attention? 
B)  Will the report convince my supervisor that I am worth listening to? 
C)  How will I know whether the report is successful? 
D)  Lawrence should ask all of these questions.

Question 18

Which of the following is an advantage of writing concisely?

Accepted Answer

A)  Concise messages are easier to comprehend than wordy messages. 
B)  Concise messages are more persuasive. 
C)  Concise messages are less emphatic than wordy messages. 
D)  All of these choices are advantages of writing concisely. 
A)  Concise messages are easier to comprehend than wordy messages. 
B)  Concise messages are more persuasive. 
C)  Concise messages are less emphatic than wordy messages. 
D)  All of these choices are advantages of writing concisely.

Question 19

Leonard has just written an e-mail message to his colleagues.Before sending it, he wants to make sure that his colleagues will immediately understand the message.What is Leonard checking for?

Accepted Answer

A)  Conciseness 
B)  Format 
C)  Clarity 
D)  Punctuation 
A)  Conciseness 
B)  Format 
C)  Clarity 
D)  Punctuation

Question 20

Conduct a discussion of, give consideration to, and reach a conclusion that are all examples of

Accepted Answer

A)  verbs that have been converted to nouns. 
B)  long lead-ins. 
C)  trite business phrases. 
D)  redundancies. 
A)  verbs that have been converted to nouns. 
B)  long lead-ins. 
C)  trite business phrases. 
D)  redundancies.

When proofreading a document, be concerned with

Underlining, bold type, or italics can be used to call attention to important points and terms.

Concise messages are easier to read and comprehend than wordy messages.

Which of the following represents the best business writing?

Add ending punctuation to a numbered or bulleted list only if the items in the list are complete sentences.

Clauses beginning with that, which, and who can often be shortened without loss of clarity.

All items in a bulleted or numbered list should be parallel in construction.

A major revision task involves assessing the clarity of your message.A clear message is one that is immediately understood.Describe three techniques that can add clarity to your writing.

What should you do to make a business message clear?

To make your business messages concise, you should avoid which of the following?

Carl was promoted to a position that will require extensive writing.What is the best writing advice you can give him?

Which of the following is the best example of business writing?

In the sentence Let me refer back to something I said earlier, the expression refer back is redundant.

Julia is sending a letter to a client.Before sending it, she wants to make sure that she has made her point in the fewest possible words.What is Julia checking for?

____________________ means improving the content and sentence structure of your message.

Which of the following is a goal of business writing?

Lawrence is evaluating a report that he will be submitting to his supervisor.What should Lawrence ask himself during the evaluation process?

Which of the following is an advantage of writing concisely?

Leonard has just written an e-mail message to his colleagues.Before sending it, he wants to make sure that his colleagues will immediately understand the message.What is Leonard checking for?

Conduct a discussion of, give consideration to, and reach a conclusion that are all examples of

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters

Exam 6: Revising Business Messages

When proofreading a document, be concerned with

Underlining, bold type, or italics can be used to call attention to important points and terms.

Concise messages are easier to read and comprehend than wordy messages.

Which of the following represents the best business writing?

Add ending punctuation to a numbered or bulleted list only if the items in the list are complete sentences.

Clauses beginning with that, which, and who can often be shortened without loss of clarity.

All items in a bulleted or numbered list should be parallel in construction.

A major revision task involves assessing the clarity of your message.A clear message is one that is immediately understood.Describe three techniques that can add clarity to your writing.

What should you do to make a business message clear?

To make your business messages concise, you should avoid which of the following?

Carl was promoted to a position that will require extensive writing.What is the best writing advice you can give him?

Which of the following is the best example of business writing?

In the sentence Let me refer back to something I said earlier, the expression refer back is redundant.

Julia is sending a letter to a client.Before sending it, she wants to make sure that she has made her point in the fewest possible words.What is Julia checking for?

____________________ means improving the content and sentence structure of your message.

Which of the following is a goal of business writing?

Lawrence is evaluating a report that he will be submitting to his supervisor.What should Lawrence ask himself during the evaluation process?

Which of the following is an advantage of writing concisely?

Leonard has just written an e-mail message to his colleagues.Before sending it, he wants to make sure that his colleagues will immediately understand the message.What is Leonard checking for?

Conduct a discussion of, give consideration to, and reach a conclusion that are all examples of

Effective and Ethical Communication at Work

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Resumes, and Cover Letters

Interviewing and Following Up

Filters