Exam 5: Organizing and Writing Business Messages
Exam 1: Effective and Ethical Communication at Work115 Questions
Exam 2: Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills115 Questions
Exam 3: Intercultural Communication115 Questions
Exam 4: Planning Business Messages115 Questions
Exam 5: Organizing and Writing Business Messages115 Questions
Exam 6: Revising Business Messages115 Questions
Exam 7: Electronic Messages and Digital Media115 Questions
Exam 8: Positive Messages115 Questions
Exam 9: Negative Messages115 Questions
Exam 10: Persuasive and Sales Messages115 Questions
Exam 11: Report and Research Basics115 Questions
Exam 12: Informal Business Reports115 Questions
Exam 13: Proposals, Business Plans, and Formal Business Reports115 Questions
Exam 14: Business Presentations115 Questions
Exam 15: The Job Search, Resumes, and Cover Letters115 Questions
Exam 16: Interviewing and Following Up115 Questions
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Doing Web research is an example of an informal research method.
(True/False)
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The ____________________ organizational pattern is typically used for bad news, persuasive requests, sales letters, and sensitive messages.
(Short Answer)
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Which of the following statements about phrases and clauses is false?
(Multiple Choice)
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Which of the following is not an advantage of the direct pattern?
(Multiple Choice)
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Which of the following is not an advantage of the indirect pattern?
(Multiple Choice)
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Many communication experts regard poor organization as the greatest failing of business writers.
(True/False)
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As long as a group of words has a subject and a verb, it is considered complete sentence.
(True/False)
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Which of the following should be organized in an indirect pattern?
(Multiple Choice)
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Which of the following statements about paragraphs is most accurate?
(Multiple Choice)
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An organizational pattern that presents the main idea after the details, explanation, and evidence represents the
(Multiple Choice)
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Each major category in an outline should be divided into at least four subcategories.
(True/False)
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Molly is writing an e-mail message to ask about hotel availability and rates.She should use the direct pattern.
(True/False)
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If an audience will be pleased, mildly interested, or neutral, the most effective organizational pattern is the
(Multiple Choice)
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In the ____________________ organizational pattern, the main idea follows the details, explanation, and evidence.
(Short Answer)
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In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.
(Short Answer)
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Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.
(True/False)
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A complete ____________________ has a subject and a verb and makes sense.
(Short Answer)
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Which of the following should be organized in a direct pattern?
(Multiple Choice)
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