Question 1

In high-context societies, the succinct style of communication is very common.

Accepted Answer

A) True 
 B)False

Question 2

Managers should concentrate on "building common ground-essentially, shared knowledge-across locations, so that employees working offshore can anticipate the actions and decisions of their onshore counterparts without the need for extensive discussion."

Accepted Answer

A) True 
 B)False

Question 3

Monochronic time schedules are characterized by people tending to do several things at the same time and placing higher value on personal involvement than on getting things done on time.
B.

Accepted Answer

A) True 
 B)False

Question 4

The three degrees of communication quantity are:

Accepted Answer

A) Elaborate, exacting and succinct 
B) Precise, imprecise and elaborate 
C) Succinct, affective and precise 
D) Coarse, precise and elaborate 
A) Elaborate, exacting and succinct 
B) Precise, imprecise and elaborate 
C) Succinct, affective and precise 
D) Coarse, precise and elaborate

Question 5

In which step of the negotiation process does each group set forth its position on critical issues?

Accepted Answer

A) Persuasion 
B) Exchanging task-related information 
C) Interpersonal relationship building 
D) Planning 
A) Persuasion 
B) Exchanging task-related information 
C) Interpersonal relationship building 
D) Planning

Question 6

Distributive negotiation:

Accepted Answer

A) Occurs when two parties with opposing goals compete over a set value 
B) Focuses on the group and is based on long-term interaction 
C) Is sometimes called a win-win scenario 
D) Involves cooperation between the two groups to integrate interests, create value and invest in the agreement 
A) Occurs when two parties with opposing goals compete over a set value 
B) Focuses on the group and is based on long-term interaction 
C) Is sometimes called a win-win scenario 
D) Involves cooperation between the two groups to integrate interests, create value and invest in the agreement

Question 7

Communication is the process of:

Accepted Answer

A) Transferring meanings from sender to receiver 
B) Choosing a course of action among alternatives 
C) Giving teams the resources they need to develop ideas and effectively implement them 
D) Using reports and other written forms to control business operations 
A) Transferring meanings from sender to receiver 
B) Choosing a course of action among alternatives 
C) Giving teams the resources they need to develop ideas and effectively implement them 
D) Using reports and other written forms to control business operations

Question 8

What is the difference between downward communication and upward communication? What is the primary purpose of each?

Accepted Answer

Downward communication is the transmissi

Question 9

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

Accepted Answer

A) Instrumental 
B) Conductive 
C) Affective 
D) Facilitating 
A) Instrumental 
B) Conductive 
C) Affective 
D) Facilitating

Question 10

_____ is the information that surrounds a communication and helps convey the message.

Accepted Answer

A) Contingency 
B) Stipulation 
C) Context 
D) Circumstance 
A) Contingency 
B) Stipulation 
C) Context 
D) Circumstance

Question 11

Tactics used in international negotiating include:

Accepted Answer

A) location, time limits, and buyer-seller relations 
B) Buyer-seller relations, verbal behaviors, and chromatics 
C) Location, barrier-free linguistics, and nonverbal behaviors 
D) Time limits, mental imaging, and buyer-seller relations 
A) location, time limits, and buyer-seller relations 
B) Buyer-seller relations, verbal behaviors, and chromatics 
C) Location, barrier-free linguistics, and nonverbal behaviors 
D) Time limits, mental imaging, and buyer-seller relations

Question 12

In the context of negotiations, _____ starts with the negotiators identifying those objectives they would like to attain.

Accepted Answer

A) Planning 
B) Interpersonal relationship building 
C) Exchanging task-related information 
D) Persuasion 
A) Planning 
B) Interpersonal relationship building 
C) Exchanging task-related information 
D) Persuasion

Question 13

Which of the following is a persuasion tool generally used by the Japanese during negotiations?

Accepted Answer

A) Time pressure 
B) Intergroup connections 
C) Hospitality 
D) Emphasis on family 
A) Time pressure 
B) Intergroup connections 
C) Hospitality 
D) Emphasis on family

Question 14

Which of the following "distances" is used for talking with family and close friends?

Accepted Answer

A) Intimate 
B) Social 
C) Personal 
D) Public 
A) Intimate 
B) Social 
C) Personal 
D) Public

Question 15

The gesture of putting the thumb and index finger together to form an "O" as the sign for "okay" in the United States is an example of:

Accepted Answer

A) Chromatics 
B) Haptics 
C) Chronemics 
D) Proxemics 
A) Chromatics 
B) Haptics 
C) Chronemics 
D) Proxemics

Question 16

Which of the following is not a principle advocated by Fisher and Ury, authors of the book Getting to Yes, to help avoid disasters while negotiating for mutual benefit?

Accepted Answer

A) Separate the people from the problem 
B) Focus on positions rather than interests 
C) Generate a variety of options before settling on an agreement 
D) Insist that the agreement be based on objective criteria 
A) Separate the people from the problem 
B) Focus on positions rather than interests 
C) Generate a variety of options before settling on an agreement 
D) Insist that the agreement be based on objective criteria

Question 17

Integrative negotiation:

Accepted Answer

A) Occurs when two parties with opposing goals compete over a set value 
B) Involves cooperation between the two groups to integrate interests, create value and invest in the agreement 
C) Focuses on the individual relationships and is based on a short-term interaction 
D) Is sometimes called a win-lose situation 
A) Occurs when two parties with opposing goals compete over a set value 
B) Involves cooperation between the two groups to integrate interests, create value and invest in the agreement 
C) Focuses on the individual relationships and is based on a short-term interaction 
D) Is sometimes called a win-lose situation

Question 18

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is used for communicating very confidential communication?

Accepted Answer

A) Social distance 
B) Public distance 
C) Personal distance 
D) Intimate distance 
A) Social distance 
B) Public distance 
C) Personal distance 
D) Intimate distance

Question 20

In the United States, it is common to wear black when one is in mourning, while in some locations in India people wear white when they are in mourning.This is an example of:

Accepted Answer

A) Chronemics 
B) Chromatics 
C) Proxemics 
D) Haptics 
A) Chronemics 
B) Chromatics 
C) Proxemics 
D) Haptics

In high-context societies, the succinct style of communication is very common.

Managers should concentrate on "building common ground-essentially, shared knowledge-across locations, so that employees working offshore can anticipate the actions and decisions of their onshore counterparts without the need for extensive discussion."

Monochronic time schedules are characterized by people tending to do several things at the same time and placing higher value on personal involvement than on getting things done on time. B.

The three degrees of communication quantity are:

In which step of the negotiation process does each group set forth its position on critical issues?

Distributive negotiation:

Communication is the process of:

What is the difference between downward communication and upward communication? What is the primary purpose of each?

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

_____ is the information that surrounds a communication and helps convey the message.

Tactics used in international negotiating include:

In the context of negotiations, _____ starts with the negotiators identifying those objectives they would like to attain.

Which of the following is a persuasion tool generally used by the Japanese during negotiations?

Which of the following "distances" is used for talking with family and close friends?

The gesture of putting the thumb and index finger together to form an "O" as the sign for "okay" in the United States is an example of:

Which of the following is not a principle advocated by Fisher and Ury, authors of the book Getting to Yes, to help avoid disasters while negotiating for mutual benefit?

Integrative negotiation:

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

Which of the following is used for communicating very confidential communication?

In the United States, it is common to wear black when one is in mourning, while in some locations in India people wear white when they are in mourning.This is an example of:

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Management Decision and Control

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

Exam 7: Cross-Cultural and Negotiation

In high-context societies, the succinct style of communication is very common.

Managers should concentrate on "building common ground-essentially, shared knowledge-across locations, so that employees working offshore can anticipate the actions and decisions of their onshore counterparts without the need for extensive discussion."

Monochronic time schedules are characterized by people tending to do several things at the same time and placing higher value on personal involvement than on getting things done on time. B.

The three degrees of communication quantity are:

In which step of the negotiation process does each group set forth its position on critical issues?

Distributive negotiation:

Communication is the process of:

What is the difference between downward communication and upward communication? What is the primary purpose of each?

This style of communication is characterized by language, which requires the listener to carefully note what is being said and to observe how the sender is presenting the message.

_____ is the information that surrounds a communication and helps convey the message.

Tactics used in international negotiating include:

In the context of negotiations, _____ starts with the negotiators identifying those objectives they would like to attain.

Which of the following is a persuasion tool generally used by the Japanese during negotiations?

Which of the following "distances" is used for talking with family and close friends?

The gesture of putting the thumb and index finger together to form an "O" as the sign for "okay" in the United States is an example of:

Which of the following is not a principle advocated by Fisher and Ury, authors of the book Getting to Yes, to help avoid disasters while negotiating for mutual benefit?

Integrative negotiation:

The personal and impersonal systems of feedback help affiliates keep their home office aware of progress and, in turn, help the home office monitor and control affiliate performance as well as set goals and standards.

Which of the following is used for communicating very confidential communication?

In the United States, it is common to wear black when one is in mourning, while in some locations in India people wear white when they are in mourning.This is an example of:

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Management Decision and Control

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters