Exam 9: Communication and Collaboration in Nursing

One of the most important outcomes of the orientation phase of the nurse-patient relationship is the development of mutual

Which of the following examples illustrates the nurse's failure to use flexibility effectively in professional communication?

Which of the following is an effective way to maintain safe professional boundaries?

Using simple, clear words to explain the details of a colonoscopy procedure shows sensitivity to which successful communication criterion?

Which of the following best describes Peplau's theory on therapeutic use of self?

A patient is being discharged from the hospital. Which statement by the nurse is appropriate for the termination phase of the nurse-patient relationship?

Collaboration among health care professionals most importantly results in

When a co-worker tells the nurse, "I am not sure I will be able to give the right answers in the job interview," the nurse replies, "I know what you mean. Interviews have always been a problem for me, too." This response can be evaluated as lacking

A new mother says to the nurse, "It really hurts me to breastfeed. I think I should wean my baby." The nurse responds, "If I understand you, it hurts when you breastfeed. Tell me how and when it hurts." This response best represents which criterion of successful communication?

Within nurse-patient communication, the use of silence can

Which of the following is most important in order for a new staff nurse to communicate therapeutically with patients?

The patient says to the nurse, "The staff treats me like I'm a child. Everyone tells me what to do. No one ever asks my opinion. After all, it is my body." Which response by the nurse indicates active listening?

A patient states, "The thing that scares me the most about surgery is the spinal anesthesia. I'm afraid it'll leave me paralyzed," and the nurse responds, "Everything will be fine. The anesthesiologists are very skilled in administering spinal anesthesia." The nurse's response is an example of a communication breakdown known as

Using Hagerty and Patusky's theory of human relatedness (2003), the nurse-patient relationship has been reconceptualized by approaching

A nurse comments in private about a patient: "That lady with six kids is pregnant again! It makes me sick to see these people on welfare taking away from our tax dollars. I don't know how she can continue to do this." The best response by a nurse peer is to

Which of the following could be considered congruent communication?

A nurse is irrigating pressure ulcers on a patient's coccyx. When the patient asks how they are healing, the nurse grimaces and says, "Oh, they're doing just fine." This is

The nurse and patient may experience sadness during the termination phase. How can the nurse help the patient be successful in the termination phase of the nurse-patient relationship?

Collaboration in health care settings involves

Which behaviors help patients develop trust in the nurse?