Exam 9: Communication and Collaboration in Nursing

Which of the following demonstrates giving information versus opinion?

Therapeutic use of self involves

The nurse says to a newly diagnosed diabetic patient, "I will be working with you during your 3-day stay to help you practice insulin injections and to review your new diet. I'm wondering if we could find a time of day to begin the teaching sessions that is good for us." This conversation would occur in which phase of the nurse-patient relationship?

During report, a nurse complains about a 3-year-old boy, saying "He sure knows when to pour on the tears. There's nothing wrong until he sees you; then the tears start, but they stop as soon as you leave or his mother comes. He's just spoiled because they have a nanny at home who waits on him hand and foot." This is an example of

What is the most important information the nurse should share with the patient during the orientation phase?

How would a nurse's use of the technique of reflection help a person?

Which of the following best illustrates nonjudgmental acceptance by the nurse?

A patient demonstrates obvious regression in ability to perform self-care during the working phase. Which response by the nurse is most appropriate?

A patient states, "The harder I try to get along with my son, the more I feel he just wants to be left alone," and the nurse responds, "I guess parents have to expect these problems as children get older." The nurse's response is an example of a communication breakdown known as

A new mother says, "My baby is being kept in the nursery. I'm really worried about him. I'm also worried that the separation will interfere with breastfeeding." The most appropriate response by the nurse is,

A newly diagnosed diabetic patient states "I have very definite likes and dislikes when it comes to food. Am I going to have to eat only certain foods, or will I have some choice?" The nurse responds, "Why don't you give me a list of your likes and dislikes? I will consult with the dietitian about how to include your preferences and still come up with a good diet for you." What phase of the nurse-patient relationship is this?

Which is true of verbal and nonverbal communication?

Which behaviors foster active listening? (Select all that apply.)

The nurse plans to teach a patient about the care of her mastectomy site. The nurse finds the patient crying. The best response by the nurse is,

A new mother says to the nurse, "It really hurts me to breastfeed. I think I should wean my baby." The most appropriate response by the nurse is,

Which of the following are examples of open-ended questions? (Select all that apply.)

Context is one of the five major elements of communication identified by Ruesch. Which of the following is part of the context of communication?

In which of the following examples is the nurse demonstrating empathy for the postoperative mastectomy patient?

Which of the following suggests that a successful contract has been established between the nurse and patient in the orientation phase of the nurse-patient relationship?

A 4-year-old child is going to have an abdominal x-ray examination. The child asks, "Why do they have to do this? Will it hurt?" Which of the following is the most appropriate response by the nurse?