Exam 3: Process Choice and Layout Decisions in Manufacturing and Services

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Use this scenario for the following questions. With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in 10 basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour. Use this scenario for the following questions. With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in 10 basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour.    -Refer to the scenario above.Balance the line according to the longest operation rule.What is the assignment for station 2? -Refer to the scenario above.Balance the line according to the longest operation rule.What is the assignment for station 2?

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D

With the backyard poultry craze unleashing a tidal wave of municipal code proposals,Chickenverks is poised to capitalize on the sudden demand for chicken tractors.The portable henhouses they have designed can be assembled in 10 basic steps,each with a required time and predecessor as shown in the table.There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour. With the backyard poultry craze unleashing a tidal wave of municipal code proposals,Chickenverks is poised to capitalize on the sudden demand for chicken tractors.The portable henhouses they have designed can be assembled in 10 basic steps,each with a required time and predecessor as shown in the table.There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour.    Balance the line according to the longest operation rule and calculate the percent idle time.Using the same arrangement of tasks at work stations,what is the greatest output that can be achieved in an eight-hour day and what is the percent idle time of this design? Balance the line according to the longest operation rule and calculate the percent idle time.Using the same arrangement of tasks at work stations,what is the greatest output that can be achieved in an eight-hour day and what is the percent idle time of this design?

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The takt time is 60 ∗ 60/40 = 90 seconds per unit.The tasks assigned to stations are:
Station 1: A = 25 seconds,65 seconds remaining at station 1
Station 1: B = 35 seconds,30 seconds remaining at station 1
Station 1: C = 20 seconds,10 seconds remaining at station 1
Station 2: D = 55 seconds,35 seconds remaining at station 2
Station 2: G = 35 seconds,0 seconds remaining at station 2
Station 3: E = 45 seconds,45 seconds remaining at station 3
Station 3: H = 40 seconds,5 seconds remaining at station 3
Station 4: F = 15 seconds,75 seconds remaining at station 4
Station 4: J = 25 seconds,50 seconds remaining at station 4
Station 4: K = 30 seconds,20 seconds remaining at station 4
The percent idle time is 35/360 = 9.72%
The cycle time cannot be reduced since station 2 uses the entire 90 second cycle time.Therefore,the greatest output that can be achieved with this arrangement is 40 units per hour for 320 units per eight-hour day.

Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first. Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.    -Refer to the scenario above.What is the takt time? -Refer to the scenario above.What is the takt time?

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The ________ includes all the value-added physical and intangible activities that a service organization provides to the customer.

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What is a cellular layout and what are its advantages?

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A cellular layout is essentially the opposite of a(n)________ layout.

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________ are products that are customized only at the very end of the manufacturing process.

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Consider any collection of tasks to be assigned to stations in a line balancing exercise.Use the equation for determining the minimum number of stations to derive an upper bound on the efficiency of the actual line balance for those same tasks.

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Service operations compete and position themselves in the marketplace based on the three dimensions - ________,________,and ________.

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Define the term service package and describe management's focus for each activity.

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Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first. Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.    -Refer to the scenario above.The process engineer calculates the takt time and examines the task times indicated in the table.He decides to use the minimum cycle time instead and have the workers leave early each day once they have built 400 units.How much earlier would the workers leave? -Refer to the scenario above.The process engineer calculates the takt time and examines the task times indicated in the table.He decides to use the minimum cycle time instead and have the workers leave early each day once they have built 400 units.How much earlier would the workers leave?

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The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.They work a 7 hour day and want to produce at a rate of 360 units per day.What should their takt time be? The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.They work a 7 hour day and want to produce at a rate of 360 units per day.What should their takt time be?

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The point where the customer interfaces directly with the service organization is:

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Draw the product-process matrix and discuss the placement of each process choice.

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Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units. Use this information to answer the following questions. Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units. Use this information to answer the following questions.    -Refer to the scenario above.What is the theoretical minimum number of stations? -Refer to the scenario above.What is the theoretical minimum number of stations?

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The back room refers to the part of the service process where the customer is not visible to the other customers waiting for service.

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Use this scenario for the following questions. With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in 10 basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour. Use this scenario for the following questions. With the backyard poultry craze unleashing a tidal wave of municipal code proposals, Chickenverks is poised to capitalize on the sudden demand for chicken tractors. The portable henhouses they have designed can be assembled in 10 basic steps, each with a required time and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 40 units per hour.    -Refer to the scenario above.What is the theoretical minimum number of stations needed? -Refer to the scenario above.What is the theoretical minimum number of stations needed?

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According to the law of variability,converting from an assemble-to-order to a make-to-order production process should increase productivity of the manufacturing processes.

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Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units. Use this information to answer the following questions. Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units. Use this information to answer the following questions.    -Refer to the scenario above.The manager assigns tasks to workstations and breaks ties using a longest operation heuristic.That is,if two or three tasks could be assigned to a given station,the manager assigns the longest task first and then fills in the remaining time at the workstation as completely as possible.Using this approach,what task(s)would be assigned at the fourth station? -Refer to the scenario above.The manager assigns tasks to workstations and breaks ties using a longest operation heuristic.That is,if two or three tasks could be assigned to a given station,the manager assigns the longest task first and then fills in the remaining time at the workstation as completely as possible.Using this approach,what task(s)would be assigned at the fourth station?

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Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first. Use this scenario for the following questions. The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.    -Refer to the scenario above.How many workers must be added to increase the output rate to one unit per minute? -Refer to the scenario above.How many workers must be added to increase the output rate to one unit per minute?

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