Exam 3: Supervisory Planning

During her annual performance review,Jillian meets with her supervisor Chris to discuss and set her objectives for the next year.Chris informs Jillian that her performance in achieving these newly established objectives will be the basis for next year's merit pay increase.This is an example of what type of management system?

Policies help managers delegate authority because they guide the decisions a subordinate supervisor makes.

Knowledge management involves all of the following,EXCEPT:

Bonita,a hotel supervisor,compares the hotel's current occupancy rates with those from this time last year and in previous years to determine whether it is necessary to boost occupancy through sales promotions.The hotel's occupancy rates are an example of:

"Employees are prohibited from smoking at their workstations" is an example of a rule.

Which of the following statements about employee work schedules is TRUE?

Supervisors in every profession have the same degree of concern about workplace safety.

The Occupational Safety and Health Act of 1970 was established to:

Planning is a reactive approach to how a business can improve upon its mistakes.

What is included in the planning function of management? Why is it so important?

Which of the following statements is true about management by objectives?

Requiring supervisors to go through the human resource department during the preliminary steps of the hiring process is an example of a policy.

Which of the following statements about company policies is INCORRECT?

A _____ is a threateningsituation that must be resolvedbefore it can cause more harm.

The goals formulated for an organization as a whole become the general framework for operations and lead to more specific objectives for department managers.

Total quality management (TQM)is a system for scheduling materials to arrive precisely when they are needed in the production process.

If an organization is run effectively,it will never face a "crisis situation."

Abe Wilson's primary role within his company is to establish broad goals and make decisions to achieve long-term and short-term objectives that affect the entire company.Based on this information,Abe Wilson is most likely a(n):

Written policies are more likely to be followed consistently than policies that are simply communicated orally.

At the plant where Ronnie works,posters are prominently displayed at assembly lines to diagram the precise steps for each assembly task.These posters display _____ to enhance worker efficiency and effectiveness.