Exam 11: Human Resource Management: Finding and Keeping the Best Employees

In a(n) ________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

The last step in performance appraisal is to

Employees at The Eastern Eagle newspaper are paid according to the Hay system. Ralph and Steve do the same type of work and report to the same supervisor. Ralph has worked at the newspaper for 14 years while this is Steve's third year. The supervisor believes Steve is the more enthusiastic and hard-working of the two. Under the Hay system, Steve will probably earn more than Ralph.

Newport Communications uses a flextime plan; however, all employees must be on the job from 10:00 a.m. until 2:00 p.m. What are these hours called?

The U.S. Supreme Court has ruled that women cannot be barred from "men only" clubs, where business contacts are often made and business activity occurs.

A ________ allows workers to work the full number of hours per week in fewer days.

As an important step in the human resource selection process, which of the following will expedite the process of conducting background investigations and promises to get suitable results?

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as

Job analysis helps a manager answer the question: "How many workers in my organization have this particular skill?"

Ernesto's business is growing at a steady rate, but he knew he can always do better! In order to capture more business, he would have to hire a few more sales professionals to sell into new markets. As he contemplated his staffing needs, his sister who worked in HR informed him that he needed to do a job analysis before hiring. Which of the following would be a logical part of a job analysis for a sales position?

A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called

The two most common compensation methods for teams are

Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called

Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

As a salesman, Bryan's pay is based on a percentage of his total sales. This type of pay arrangement is known as a commission.

________ workers have a higher skill level than their current job requires.

A newer form of performance appraisal is called the ________ because it encourages feedback from all around the employee including those who report to him/her.

The Age Discrimination in Employment Act permits age limits in professions where it can be established that ability to perform the job declines significantly with age.

A job ________ is a statement that identifies the objectives of a job, the type of work to be done, the responsibilities and duties that are associated with the job, the working conditions, and the relationship of the job to other functions.

If a firm wants to know why valuable employees are leaving the company, it will conduct