Question 1

Which of Robert Gagné's nine events of instruction takes into consideration task sequencing?

Accepted Answer

A)  Provide guidance for learning. 
B)  Stimulate recall of prior knowledge. 
C)  Present the material to be learned. 
D)  Describe the objectives. 
A)  Provide guidance for learning. 
B)  Stimulate recall of prior knowledge. 
C)  Present the material to be learned. 
D)  Describe the objectives.

Question 2

A high-involvement seating arrangement fits well with a traditional lecture format.

Accepted Answer

A) True 
 B)False

Question 3

Adult learners need to identify "what is in it" for themselves or their organization. Which of Robert Gagné's nine events of instruction and training design principles reflects this need?

Accepted Answer

A)  describe the objectives 
B)  present the material to be learned 
C)  gain attention 
D)  stimulate recall of prior knowledge 
A)  describe the objectives 
B)  present the material to be learned 
C)  gain attention 
D)  stimulate recall of prior knowledge

Question 4

Swanson and Falkman identified 12 common training and delivery problems. From these 12 issues, the authors summarized the 12 training problems into three major categories or themes. Problems pertaining to which of the following is NOT one of those themes?

Accepted Answer

A)  the training facilities 
B)  the trainer 
C)  how the trainer relates to the trainees 
D)  presentation techniques 
A)  the training facilities 
B)  the trainer 
C)  how the trainer relates to the trainees 
D)  presentation techniques

Question 5

When deciding on a desired seating arrangement, trainers should consider two critical variables: the training objectives and the level of trainee involvement during the training session.

Accepted Answer

A) True 
 B)False

Question 6

A trainability test is a test that fundamentally measures the trainees' readiness level at the conclusion of a training program.

Accepted Answer

A) True 
 B)False

Question 7

Research appears to support the notion that trainees who experience an expressive trainer tend to recall more content.

Accepted Answer

A) True 
 B)False

Question 8

According to Robert Gagné, "events of instruction" are external events that are designed to help facilitate the learning process in trainees.

Accepted Answer

A) True 
 B)False

Question 9

Sandy is putting together a lesson plan cover page for a customer service training program to be provided to all retail employees. Which of the following statements should NOT be included in her lesson plan?

Accepted Answer

A)  "the cost per trainee will be $250, paid by the sponsoring department" 
B)  "trainees will be able to probe customers' needs by using a four-step process" 
C)  "the training room needs to be able to accommodate 30 trainees in round tables of six" 
D)  "a DVD player, projector, and white-board are needed in the training room" 
A)  "the cost per trainee will be $250, paid by the sponsoring department" 
B)  "trainees will be able to probe customers' needs by using a four-step process" 
C)  "the training room needs to be able to accommodate 30 trainees in round tables of six" 
D)  "a DVD player, projector, and white-board are needed in the training room"

Question 10

A learning climate has four key factors including pre-arrival, greeting participants, trainer's style and behaviour, and trainees' experiences and background.

Accepted Answer

A) True 
 B)False

Question 11

What should companies do so that subject-matter experts become effective trainers?

Accepted Answer

A)  ensure the subject-matter experts are experienced employees 
B)  teach subject-matter experts how to be effective trainers 
C)  provide monetary benefits to subject-matter experts who become trainers 
D)  ensure subject-matter experts have support from less experienced trainers 
A)  ensure the subject-matter experts are experienced employees 
B)  teach subject-matter experts how to be effective trainers 
C)  provide monetary benefits to subject-matter experts who become trainers 
D)  ensure subject-matter experts have support from less experienced trainers

Question 12

Which of the following is the LEAST important quality of an effective trainer?

Accepted Answer

A)  is able to draw on his or her experiences 
B)  displays mastery of the topic 
C)  makes sure the training program is fun 
D)  displays characteristics of an expressive trainer 
A)  is able to draw on his or her experiences 
B)  displays mastery of the topic 
C)  makes sure the training program is fun 
D)  displays characteristics of an expressive trainer

Question 13

Define and discuss the ethics of training and development. What are some ethical guidelines?

Accepted Answer

Ethics is the systematic thinking about

Question 14

Which of Robert Gagné's nine events of instruction supports the notion of having trainees reflect on their weaknesses, prioritize activities, and evaluate one's progress?

Accepted Answer

A)  present the material to be learned 
B)  provide guidance for learning 
C)  stimulate recall of prior knowledge 
D)  gain attention 
A)  present the material to be learned 
B)  provide guidance for learning 
C)  stimulate recall of prior knowledge 
D)  gain attention

Question 15

A subject-matter expert is a person who is familiar with training delivery best practices.

Accepted Answer

A) True 
 B)False

Question 16

In a training session, John begins to respond to the trainer's question. Before he has an opportunity to finish, Marie interrupts and begins to respond to the question. Which type of "problem participant" is Marie?

Accepted Answer

A)  the arguer 
B)  the voice of experience 
C)  the rigid one 
D)  the non-listener 
A)  the arguer 
B)  the voice of experience 
C)  the rigid one 
D)  the non-listener

Question 17

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes, allowing the trainer to personalize the actual content and lesson format.

Accepted Answer

A) True 
 B)False

Question 18

Discuss the significance of the climate of learning. Name and describe the four elements that constitute the climate of learning.

Accepted Answer

The trainer has to ensure the training c

Question 19

The best way to deal with problem participants is to have them removed from the training program.

Accepted Answer

A) True 
 B)False

Question 20

Before trainees participate in an intense training evaluation class next month, the training department provides them with an activity requiring that they demonstrate some very basic math competencies. Which of the following terms best captures this activity by the training department?

Accepted Answer

A)  capability test 
B)  expressiveness test 
C)  validity test 
D)  trainability test 
A)  capability test 
B)  expressiveness test 
C)  validity test 
D)  trainability test

Which of Robert Gagné's nine events of instruction takes into consideration task sequencing?

A high-involvement seating arrangement fits well with a traditional lecture format.

Adult learners need to identify "what is in it" for themselves or their organization. Which of Robert Gagné's nine events of instruction and training design principles reflects this need?

Swanson and Falkman identified 12 common training and delivery problems. From these 12 issues, the authors summarized the 12 training problems into three major categories or themes. Problems pertaining to which of the following is NOT one of those themes?

When deciding on a desired seating arrangement, trainers should consider two critical variables: the training objectives and the level of trainee involvement during the training session.

A trainability test is a test that fundamentally measures the trainees' readiness level at the conclusion of a training program.

Research appears to support the notion that trainees who experience an expressive trainer tend to recall more content.

According to Robert Gagné, "events of instruction" are external events that are designed to help facilitate the learning process in trainees.

Sandy is putting together a lesson plan cover page for a customer service training program to be provided to all retail employees. Which of the following statements should NOT be included in her lesson plan?

A learning climate has four key factors including pre-arrival, greeting participants, trainer's style and behaviour, and trainees' experiences and background.

What should companies do so that subject-matter experts become effective trainers?

Which of the following is the LEAST important quality of an effective trainer?

Define and discuss the ethics of training and development. What are some ethical guidelines?

Which of Robert Gagné's nine events of instruction supports the notion of having trainees reflect on their weaknesses, prioritize activities, and evaluate one's progress?

A subject-matter expert is a person who is familiar with training delivery best practices.

In a training session, John begins to respond to the trainer's question. Before he has an opportunity to finish, Marie interrupts and begins to respond to the question. Which type of "problem participant" is Marie?

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes, allowing the trainer to personalize the actual content and lesson format.

Discuss the significance of the climate of learning. Name and describe the four elements that constitute the climate of learning.

The best way to deal with problem participants is to have them removed from the training program.

Before trainees participate in an intense training evaluation class next month, the training department provides them with an activity requiring that they demonstrate some very basic math competencies. Which of the following terms best captures this activity by the training department?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 8: Training Delivery

Which of Robert Gagné's nine events of instruction takes into consideration task sequencing?

A high-involvement seating arrangement fits well with a traditional lecture format.

Adult learners need to identify "what is in it" for themselves or their organization. Which of Robert Gagné's nine events of instruction and training design principles reflects this need?

Swanson and Falkman identified 12 common training and delivery problems. From these 12 issues, the authors summarized the 12 training problems into three major categories or themes. Problems pertaining to which of the following is NOT one of those themes?

When deciding on a desired seating arrangement, trainers should consider two critical variables: the training objectives and the level of trainee involvement during the training session.

A trainability test is a test that fundamentally measures the trainees' readiness level at the conclusion of a training program.

Research appears to support the notion that trainees who experience an expressive trainer tend to recall more content.

According to Robert Gagné, "events of instruction" are external events that are designed to help facilitate the learning process in trainees.

Sandy is putting together a lesson plan cover page for a customer service training program to be provided to all retail employees. Which of the following statements should NOT be included in her lesson plan?

A learning climate has four key factors including pre-arrival, greeting participants, trainer's style and behaviour, and trainees' experiences and background.

What should companies do so that subject-matter experts become effective trainers?

Which of the following is the LEAST important quality of an effective trainer?

Define and discuss the ethics of training and development. What are some ethical guidelines?

Which of Robert Gagné's nine events of instruction supports the notion of having trainees reflect on their weaknesses, prioritize activities, and evaluate one's progress?

A subject-matter expert is a person who is familiar with training delivery best practices.

In a training session, John begins to respond to the trainer's question. Before he has an opportunity to finish, Marie interrupts and begins to respond to the question. Which type of "problem participant" is Marie?

Evidence supports the notion that a good lesson plan should provide a general overview of learning outcomes, allowing the trainer to personalize the actual content and lesson format.

Discuss the significance of the climate of learning. Name and describe the four elements that constitute the climate of learning.

The best way to deal with problem participants is to have them removed from the training program.

Before trainees participate in an intense training evaluation class next month, the training department provides them with an activity requiring that they demonstrate some very basic math competencies. Which of the following terms best captures this activity by the training department?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters