Exam 8: Training Delivery

Which of the following scenarios is potentially the best possible outcome from a training program?

A good lesson plan should be prepared in advance of a training program; however, it should be short on specific details so as to provide the trainer with flexibility on what and how to train.

Which of the following is information that is NOT included in a training plan?

Donald Kirkpatrick says companies need to make decisions when selecting candidates for training programs. Which of the following is a question that Kirkpatrick suggests should be asked?

A good lesson plan cover page should include headings to provide clarity on a number of topics associated with the lesson plan. Those headings should include training objectives, classroom requirements, trainee supplies, and the overall cost of the program.

One ethical issue of particular concern is excluding some employees from attending training programs, which may result in workplace discrimination and human rights complaints.

Halfway through her lecture, Jay begins to experience problems with her PowerPoint presentation. What solution should Jay use to deal with this challenge?

Trainers can generate interest and increase trainees' motivation by using seductive details in the delivery of the training program with physical animation and linguistic devices.

A trainer claims a training program will provide an organization with an ROI of 500 percent in order to secure a training contract. In fact, the training program provides, in a best-case scenario, an ROI of only 5 percent. This fact is known to the trainer prior to training. What ethical guideline has this trainer violated?

You are a training specialist working for an Alberta-based training company. As you put together a lesson plan cover page, you need to decide whether to segregate trainees based on their position in the company or train everyone together. Which of the following statements will most likely shape your decision to segregate trainees based on their position in the company?

Some organizations use their own off-the-job training facilities. What is the name of the training facility referenced in the textbook that is used by the Bank of Montreal to train many of its employees?

According to the textbook, what factors should be considered when deciding to conduct training off-site?

Britnee is a training manager at a local credit union and is trying to determine how best to schedule her training program. Which of the following training variables should Britnee consider most important in helping her develop a training schedule?

When are seductive details most likely to have a positive effect on trainees' problem solving?

According to Donald Kirkpatrick, three decisions need to be made when selecting participants for a training program: (1) Who can benefit? (2) What programs are required by law? (3) Should the training be voluntary or compulsory?

The "greeting participants" component of a learning climate may include an e-mail sent by the trainer explaining the goals and objectives of the training program prior to trainees arriving at the training site.

Asking trainees to explain how the material presented in training may be used at work results in greater retention and transfer.

Most common training delivery problems fit into one of three basic themes. Identify the three themes and provide one problem example for each.

According to the textbook, which of the following activities is NOT considered a training delivery activity?

Ethics involves systematically thinking about the moral consequences of one's actions and how those actions impact stakeholders. Which of the following groups comprises the stakeholders?