Question 1

Which of the following statements relating to feedback is supported by evidence provided in the textbook?

Accepted Answer

A)  feedback may in fact take away from the learning experience in computer-based training 
B)  there is a positive relationship between feedback and trainees' learning 
C)  when using computer-based training, it is extremely difficult to design training programs that provide the trainee with feedback 
D)  evidence is somewhat mixed on the effectiveness of feedback in supporting the trainee's learning experience 
A)  feedback may in fact take away from the learning experience in computer-based training 
B)  there is a positive relationship between feedback and trainees' learning 
C)  when using computer-based training, it is extremely difficult to design training programs that provide the trainee with feedback 
D)  evidence is somewhat mixed on the effectiveness of feedback in supporting the trainee's learning experience

Question 2

Under what circumstances are classroom instruction and computer-based training equally effective?

Accepted Answer

A)  when the trainees are all close in age 
B)  when the trainees are all equally educated 
C)  when the trainees are taught with the same instructional methods 
D)  when the trainees are trained with experienced trainers 
A)  when the trainees are all close in age 
B)  when the trainees are all equally educated 
C)  when the trainees are taught with the same instructional methods 
D)  when the trainees are trained with experienced trainers

Question 3

Many organizations prefer a webinar over a seminar given the lower costs associated with lodging and travel.

Accepted Answer

A) True 
 B)False

Question 4

Computer-based training is simply a flavour of the month approach to training. Its longevity is in serious doubt, particularly given the low level of transfer.

Accepted Answer

A) True 
 B)False

Question 5

What action did Scotiabank undertake to ensure greater engagement during its interactive training sessions?

Accepted Answer

A)  offered everyone a small financial reward for attending 
B)  provided pre-session information to each trainee to establish a common purpose 
C)  included quizzes and employee participation in opinion polls during training 
D)  paid careful attention to ensure employees' learning styles were considered 
A)  offered everyone a small financial reward for attending 
B)  provided pre-session information to each trainee to establish a common purpose 
C)  included quizzes and employee participation in opinion polls during training 
D)  paid careful attention to ensure employees' learning styles were considered

Question 6

Generative learning allows individuals to initiate and control what they learn, when they learn, and how they learn in a collaborative environment.

Accepted Answer

A) True 
 B)False

Question 7

ABC Inc. has a sales force that is dispersed across Canada. ABC has contracted a world-renowned sales expert to conduct training sessions with all its employees. The VP of human resources asks you for a cost-effective training method that would allow the training to occur without incurring transportation and lodging cost, while retaining some element of human interaction. What method would you recommend?

Accepted Answer

A)  EPSS 
B)  virtual classroom 
C)  self-directed learning 
D)  asynchronous e-training system 
A)  EPSS 
B)  virtual classroom 
C)  self-directed learning 
D)  asynchronous e-training system

Question 8

The use of technology for training is becoming more popular in both Canada and the United States, albeit it is doing so at a relatively slow rate.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following are examples of synthetic learning environments?

Accepted Answer

A)  synthetic reality and virtual reality 
B)  virtual reality and augmented reality 
C)  virtual reality and virtual worlds 
D)  manipulated reality and simulated reality 
A)  synthetic reality and virtual reality 
B)  virtual reality and augmented reality 
C)  virtual reality and virtual worlds 
D)  manipulated reality and simulated reality

Question 10

What is one disadvantage of computer-based training identified in the textbook?

Accepted Answer

A)  does not accommodate different learning styles 
B)  training cannot be easily customized 
C)  cost savings from technology may not materialize 
D)  learning outcomes are not easily measured 
A)  does not accommodate different learning styles 
B)  training cannot be easily customized 
C)  cost savings from technology may not materialize 
D)  learning outcomes are not easily measured

Question 11

Which of the following is NOT an accurate depiction of online and distance education?

Accepted Answer

A)  It can include text, graphics, and videos. 
B)  It lacks class interaction. 
C)  It can include discussion boards. 
D)  It can result in earning a degree. 
A)  It can include text, graphics, and videos. 
B)  It lacks class interaction. 
C)  It can include discussion boards. 
D)  It can result in earning a degree.

Question 12

Self-paced online delivery or e-learning is the most used technology-based training method.

Accepted Answer

A) True 
 B)False

Question 13

Review of the literature on "self-paced learning" is mixed; some studies support the linkage between self-paced learning and satisfaction with the training process, while other studies appear to indicate the opposite.

Accepted Answer

A) True 
 B)False

Question 14

The ability of trainees to choose between classroom and computer-based training appears to be a determining factor when comparing the effectiveness of these two methods.

Accepted Answer

A) True 
 B)False

Question 15

Which statement best describes the state of technology-based training in Canada?

Accepted Answer

A)  it has not surpassed instructor-led training; however, as a training method, it is increasing in popularity 
B)  it has increased over the last decade with most companies using it exclusively 
C)  nearly 95 percent of organizations report that e-learning is becoming more important strategically to their organization's learning strategy 
D)  15 percent of organizations offer some form of self-paced online learning or e-learning 
A)  it has not surpassed instructor-led training; however, as a training method, it is increasing in popularity 
B)  it has increased over the last decade with most companies using it exclusively 
C)  nearly 95 percent of organizations report that e-learning is becoming more important strategically to their organization's learning strategy 
D)  15 percent of organizations offer some form of self-paced online learning or e-learning

Question 16

Which instructional method describes the process of addressing individual trainees' preferences and needs?

Accepted Answer

A)  customization 
B)  stories 
C)  personalization 
D)  individual feedback loops 
A)  customization 
B)  stories 
C)  personalization 
D)  individual feedback loops

Question 17

Web 2.0 technologies provide potentially significant benefits for stakeholders. Which of the following is NOT one of those benefits?

Accepted Answer

A)  helps with data aggregation and analysis 
B)  provides access anytime, anywhere through web hosts and portable/wireless delivery mechanisms 
C)  leverages the usage of a variety of media 
D)  tends to restrain learner self-initiation and control 
A)  helps with data aggregation and analysis 
B)  provides access anytime, anywhere through web hosts and portable/wireless delivery mechanisms 
C)  leverages the usage of a variety of media 
D)  tends to restrain learner self-initiation and control

Question 18

MOOCs are courses that are available on the Internet and are usually free and have limited enrollments.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a potential disadvantage of synchronous training?

Accepted Answer

A)  trainees often lack motivation given the non-interactive nature of this training 
B)  trainees may not learn all there is to know, or learn the wrong things 
C)  trainees may waste time 
D)  trainees lose flexibility to pick when they will train 
A)  trainees often lack motivation given the non-interactive nature of this training 
B)  trainees may not learn all there is to know, or learn the wrong things 
C)  trainees may waste time 
D)  trainees lose flexibility to pick when they will train

Question 20

What is one benefit of an electronic performance support system?

Accepted Answer

A)  only the information that is needed is given 
B)  it is particularly useful for low-turnover jobs 
C)  it provides most benefit to tasks that are routine 
D)  only jobs that are done frequently will benefit 
A)  only the information that is needed is given 
B)  it is particularly useful for low-turnover jobs 
C)  it provides most benefit to tasks that are routine 
D)  only jobs that are done frequently will benefit

Which of the following statements relating to feedback is supported by evidence provided in the textbook?

Under what circumstances are classroom instruction and computer-based training equally effective?

Many organizations prefer a webinar over a seminar given the lower costs associated with lodging and travel.

Computer-based training is simply a flavour of the month approach to training. Its longevity is in serious doubt, particularly given the low level of transfer.

What action did Scotiabank undertake to ensure greater engagement during its interactive training sessions?

Generative learning allows individuals to initiate and control what they learn, when they learn, and how they learn in a collaborative environment.

The use of technology for training is becoming more popular in both Canada and the United States, albeit it is doing so at a relatively slow rate.

Which of the following are examples of synthetic learning environments?

What is one disadvantage of computer-based training identified in the textbook?

Which of the following is NOT an accurate depiction of online and distance education?

Self-paced online delivery or e-learning is the most used technology-based training method.

Review of the literature on "self-paced learning" is mixed; some studies support the linkage between self-paced learning and satisfaction with the training process, while other studies appear to indicate the opposite.

The ability of trainees to choose between classroom and computer-based training appears to be a determining factor when comparing the effectiveness of these two methods.

Which statement best describes the state of technology-based training in Canada?

Which instructional method describes the process of addressing individual trainees' preferences and needs?

Web 2.0 technologies provide potentially significant benefits for stakeholders. Which of the following is NOT one of those benefits?

MOOCs are courses that are available on the Internet and are usually free and have limited enrollments.

Which of the following is a potential disadvantage of synchronous training?

What is one benefit of an electronic performance support system?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 7: Technology-Based Training Methods

Which of the following statements relating to feedback is supported by evidence provided in the textbook?

Under what circumstances are classroom instruction and computer-based training equally effective?

Many organizations prefer a webinar over a seminar given the lower costs associated with lodging and travel.

Computer-based training is simply a flavour of the month approach to training. Its longevity is in serious doubt, particularly given the low level of transfer.

What action did Scotiabank undertake to ensure greater engagement during its interactive training sessions?

Generative learning allows individuals to initiate and control what they learn, when they learn, and how they learn in a collaborative environment.

The use of technology for training is becoming more popular in both Canada and the United States, albeit it is doing so at a relatively slow rate.

Which of the following are examples of synthetic learning environments?

What is one disadvantage of computer-based training identified in the textbook?

Which of the following is NOT an accurate depiction of online and distance education?

Self-paced online delivery or e-learning is the most used technology-based training method.

Review of the literature on "self-paced learning" is mixed; some studies support the linkage between self-paced learning and satisfaction with the training process, while other studies appear to indicate the opposite.

The ability of trainees to choose between classroom and computer-based training appears to be a determining factor when comparing the effectiveness of these two methods.

Which statement best describes the state of technology-based training in Canada?

Which instructional method describes the process of addressing individual trainees' preferences and needs?

Web 2.0 technologies provide potentially significant benefits for stakeholders. Which of the following is NOT one of those benefits?

MOOCs are courses that are available on the Internet and are usually free and have limited enrollments.

Which of the following is a potential disadvantage of synchronous training?

What is one benefit of an electronic performance support system?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters