Question 1

When compared with the case study method case incidents tend to be broad in scope, often dealing with multiple complex management issues.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following may NOT be considered a "best practice" when using role play as a training method?

Accepted Answer

A)  trust has to be established and an open and inclusive environment is needed 
B)  mistakes should be used as learning opportunities 
C)  the trainer should act as a facilitator during the debrief phase 
D)  given the free-flow nature of this training method, trainers do not need to determine learning outcomes prior to the training session 
A)  trust has to be established and an open and inclusive environment is needed 
B)  mistakes should be used as learning opportunities 
C)  the trainer should act as a facilitator during the debrief phase 
D)  given the free-flow nature of this training method, trainers do not need to determine learning outcomes prior to the training session

Question 3

What is an aptitude-treatment interaction and what are its implications for choosing a training method and training effectiveness?

Accepted Answer

An aptitude-treatment interaction occurs

Question 4

If a trainer is concerned about an aptitude-treatment interaction, what exactly is she concerned about?

Accepted Answer

A)  that the aptitude of trainees might prevent them from learning 
B)  that the instructional method might not be effective for all trainees 
C)  that trainees might require a treatment to increase their aptitude before the training 
D)  that trainees will resist the training if they don't like the instructional method 
A)  that the aptitude of trainees might prevent them from learning 
B)  that the instructional method might not be effective for all trainees 
C)  that trainees might require a treatment to increase their aptitude before the training 
D)  that trainees will resist the training if they don't like the instructional method

Question 5

The lecture method is the most widely used instructional method. Which of the following is an ideal match for choosing the lecture method?

Accepted Answer

A)  learning outcomes are centred around changing behaviour 
B)  learning outcomes are centred around changing attitudes 
C)  trainees want a passive learning experience and cost considerations are important 
D)  trainees have different levels of knowledge 
A)  learning outcomes are centred around changing behaviour 
B)  learning outcomes are centred around changing attitudes 
C)  trainees want a passive learning experience and cost considerations are important 
D)  trainees have different levels of knowledge

Question 6

Behaviour modelling training is grounded on four general principles of learning linked together to create a strong learning process or chain. Which of those principles has been found in research to be the weakest link in this process?

Accepted Answer

A)  transfer to the job 
B)  reinforcement via rewards 
C)  rehearsal or practice 
D)  physical fidelity 
A)  transfer to the job 
B)  reinforcement via rewards 
C)  rehearsal or practice 
D)  physical fidelity

Question 7

What should the trainer first determine before deciding on a training method?

Accepted Answer

A)  what trainees are expected to know after training 
B)  the level of skills and the mix of trainees 
C)  the level of detail needed and how he/she will present the material 
D)  the level of humour needed to make the lecture interesting 
A)  what trainees are expected to know after training 
B)  the level of skills and the mix of trainees 
C)  the level of detail needed and how he/she will present the material 
D)  the level of humour needed to make the lecture interesting

Question 8

The role-play instructional method has three stages: development, enactment, and debriefing.

Accepted Answer

A) True 
 B)False

Question 9

Compare and contrast the case study and the case incident methods.

Accepted Answer

Case studies involve trainees discussing

Question 10

According to the textbook, which off-the-job instructional training method is used by the majority of business schools when the focus of the class is the development of critical thinking and decision making skills?

Accepted Answer

A)  games 
B)  case study 
C)  behaviour modelling 
D)  simulations 
A)  games 
B)  case study 
C)  behaviour modelling 
D)  simulations

Question 11

A corporate trainer wants trainees to focus solutions on one single topic by providing a very short version of a full case. Which method should this trainer use?

Accepted Answer

A)  role play 
B)  case study 
C)  case incident 
D)  behaviour modelling 
A)  role play 
B)  case study 
C)  case incident 
D)  behaviour modelling

Question 12

If not designed properly, the discussion instructional method may undermine the learning experience. Which of the following would you NOT consider to be a potential drawback of the discussion method?

Accepted Answer

A)  helps trainees recognize what they do not know but should know 
B)  difficult to implement with large groups 
C)  some trainees may not have an opportunity to participate 
D)  the discussion may be controlled by a few trainees 
A)  helps trainees recognize what they do not know but should know 
B)  difficult to implement with large groups 
C)  some trainees may not have an opportunity to participate 
D)  the discussion may be controlled by a few trainees

Question 13

Games are an example of problem-based learning.

Accepted Answer

A) True 
 B)False

Question 14

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

Accepted Answer

A) True 
 B)False

Question 15

The discussion method is a training method strongly linked with the development of critical thinking skills and declarative knowledge acquisition.

Accepted Answer

A) True 
 B)False

Question 16

A particular company approaches its human resources department and asks the manager of training and development (T&D) to create training programs that tackle real-world issues facing the company. What training method would the manager of T&D likely pick?

Accepted Answer

A)  lecture 
B)  simulation 
C)  action learning 
D)  games 
A)  lecture 
B)  simulation 
C)  action learning 
D)  games

Question 17

It is important that the model used in behaviour modelling training is someone who is perceived to be credible by the trainer.

Accepted Answer

A) True 
 B)False

Question 18

If a trainer is considering using a flipped classroom as part of a training program, what will this involve?

Accepted Answer

A)  the trainees will take turns being the instructor 
B)  the lecture will take place on the job rather than in the classroom 
C)  training content will be delivered outside the classroom 
D)  the instructor will take on the role of trainee 
A)  the trainees will take turns being the instructor 
B)  the lecture will take place on the job rather than in the classroom 
C)  training content will be delivered outside the classroom 
D)  the instructor will take on the role of trainee

Question 19

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

Accepted Answer

A) True 
 B)False

Question 20

A human resource manager asks you for advice. She wants to introduce a training program that will help resolve personality conflicts at work so employees may improve the way they communicate with each other. All else being equal, what off-the-job instructional method would you recommend to the manager?

Accepted Answer

A)  case incidents 
B)  role play 
C)  simulations 
D)  games 
A)  case incidents 
B)  role play 
C)  simulations 
D)  games

When compared with the case study method case incidents tend to be broad in scope, often dealing with multiple complex management issues.

Which of the following may NOT be considered a "best practice" when using role play as a training method?

What is an aptitude-treatment interaction and what are its implications for choosing a training method and training effectiveness?

If a trainer is concerned about an aptitude-treatment interaction, what exactly is she concerned about?

The lecture method is the most widely used instructional method. Which of the following is an ideal match for choosing the lecture method?

Behaviour modelling training is grounded on four general principles of learning linked together to create a strong learning process or chain. Which of those principles has been found in research to be the weakest link in this process?

What should the trainer first determine before deciding on a training method?

The role-play instructional method has three stages: development, enactment, and debriefing.

Compare and contrast the case study and the case incident methods.

According to the textbook, which off-the-job instructional training method is used by the majority of business schools when the focus of the class is the development of critical thinking and decision making skills?

A corporate trainer wants trainees to focus solutions on one single topic by providing a very short version of a full case. Which method should this trainer use?

If not designed properly, the discussion instructional method may undermine the learning experience. Which of the following would you NOT consider to be a potential drawback of the discussion method?

Games are an example of problem-based learning.

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

The discussion method is a training method strongly linked with the development of critical thinking skills and declarative knowledge acquisition.

A particular company approaches its human resources department and asks the manager of training and development (T&D) to create training programs that tackle real-world issues facing the company. What training method would the manager of T&D likely pick?

It is important that the model used in behaviour modelling training is someone who is perceived to be credible by the trainer.

If a trainer is considering using a flipped classroom as part of a training program, what will this involve?

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 5: Off The Job Training Methods

When compared with the case study method case incidents tend to be broad in scope, often dealing with multiple complex management issues.

Which of the following may NOT be considered a "best practice" when using role play as a training method?

What is an aptitude-treatment interaction and what are its implications for choosing a training method and training effectiveness?

If a trainer is concerned about an aptitude-treatment interaction, what exactly is she concerned about?

The lecture method is the most widely used instructional method. Which of the following is an ideal match for choosing the lecture method?

Behaviour modelling training is grounded on four general principles of learning linked together to create a strong learning process or chain. Which of those principles has been found in research to be the weakest link in this process?

What should the trainer first determine before deciding on a training method?

The role-play instructional method has three stages: development, enactment, and debriefing.

Compare and contrast the case study and the case incident methods.

According to the textbook, which off-the-job instructional training method is used by the majority of business schools when the focus of the class is the development of critical thinking and decision making skills?

A corporate trainer wants trainees to focus solutions on one single topic by providing a very short version of a full case. Which method should this trainer use?

If not designed properly, the discussion instructional method may undermine the learning experience. Which of the following would you NOT consider to be a potential drawback of the discussion method?

Games are an example of problem-based learning.

The most important determinant of training method choice should be based on the objectives and learning outcomes required of the training program.

The discussion method is a training method strongly linked with the development of critical thinking skills and declarative knowledge acquisition.

A particular company approaches its human resources department and asks the manager of training and development (T&D) to create training programs that tackle real-world issues facing the company. What training method would the manager of T&D likely pick?

It is important that the model used in behaviour modelling training is someone who is perceived to be credible by the trainer.

If a trainer is considering using a flipped classroom as part of a training program, what will this involve?

One of the limitations of role play is that trainees are not shown exactly what to do and how to behave prior to participating in the role.

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters