Question 1

Bloom's taxonomy of learning objectives includes six main categories (Remember, Understand, Apply, Analyze, Synthesize, and Create).

Accepted Answer

A) True 
 B)False

Question 2

Under what condition(s) would overlearning be an appropriate approach?

Accepted Answer

A)  performing complex tasks under significant pressure 
B)  performing simple tasks that are routine in nature 
C)  performing tasks that are done daily 
D)  performing tasks that do not have pre-established procedures 
A)  performing complex tasks under significant pressure 
B)  performing simple tasks that are routine in nature 
C)  performing tasks that are done daily 
D)  performing tasks that do not have pre-established procedures

Question 3

Which of the following scenarios is an example of distributed practice?

Accepted Answer

A)  learning a complex task one step at a time during the same session 
B)  learning to perform a task over a number of sessions with breaks in between sessions 
C)  continuing to practice even when the trainee has mastered the task to a high level 
D)  having several trainees learn to perform a task together, also described as group learning 
A)  learning a complex task one step at a time during the same session 
B)  learning to perform a task over a number of sessions with breaks in between sessions 
C)  continuing to practice even when the trainee has mastered the task to a high level 
D)  having several trainees learn to perform a task together, also described as group learning

Question 4

What has research concluded about active learning?

Accepted Answer

A)  it is effective for developing adaptive expertise 
B)  it is effective for learning rigid policies and procedures 
C)  it provides the trainer with much more control over trainees' learning processes 
D)  it gives trainees much less control over their learning experience 
A)  it is effective for developing adaptive expertise 
B)  it is effective for learning rigid policies and procedures 
C)  it provides the trainer with much more control over trainees' learning processes 
D)  it gives trainees much less control over their learning experience

Question 5

William, a training specialist, wants to make sure trainees are able to use particular skills across multiple scenarios, often in situations very different from those experienced in training. This approach relies on principles of learning associated with the notion of "routine expertise."

Accepted Answer

A) True 
 B)False

Question 6

A Canadian life insurance company decides to design a new sales training program for its 1000 commission-based salespeople. In the design process, the company solicits the feedback of successful salespeople as well as sales consultants. Which of the following best describes the successful salesperson and the external consultant?

Accepted Answer

A)  adaptive stakeholders 
B)  inputs into the person analysis process 
C)  subject-matter experts 
D)  contingency management stakeholders 
A)  adaptive stakeholders 
B)  inputs into the person analysis process 
C)  subject-matter experts 
D)  contingency management stakeholders

Question 7

Describe the differences between massed and distributed practice, and explain the benefits of each.

Accepted Answer

Massed practice is sometimes referred to

Question 8

How can error training improve learning and performance?

Accepted Answer

A)  Errors force trainees to learn error-recovery strategies. 
B)  Errors allow trainees to learn to avoid certain activities. 
C)  Errors enable trainees to learn how to sequence activities. 
D)  Errors permit trainees to view themselves as human. 
A)  Errors force trainees to learn error-recovery strategies. 
B)  Errors allow trainees to learn to avoid certain activities. 
C)  Errors enable trainees to learn how to sequence activities. 
D)  Errors permit trainees to view themselves as human.

Question 9

A well-written training objective should closely resemble which of the following terms?

Accepted Answer

A)  adaptive behaviour 
B)  person analysis 
C)  task analysis 
D)  needs analysis 
A)  adaptive behaviour 
B)  person analysis 
C)  task analysis 
D)  needs analysis

Question 10

According to the textbook, which of the following is NOT a characteristic of effective training feedback?

Accepted Answer

A)  when a response is provided correctly, provide positive feedback 
B)  demonstrate to the trainee how to respond correctly 
C)  when a response is provided incorrectly, provide some element of punishment 
D)  provide feedback immediately after the response is provided 
A)  when a response is provided correctly, provide positive feedback 
B)  demonstrate to the trainee how to respond correctly 
C)  when a response is provided incorrectly, provide some element of punishment 
D)  provide feedback immediately after the response is provided

Question 11

What key component for a final written training objective would be related to the statement "Joe will be able write a short two-page story without making grammatical or spelling errors"?

Accepted Answer

A)  criterion 
B)  performance 
C)  evaluation 
D)  condition 
A)  criterion 
B)  performance 
C)  evaluation 
D)  condition

Question 12

What percentage of learning and development expenditures in Canada are allocated to external sources?

Accepted Answer

A)  19 percent 
B)  29 percent 
C)  39 percent 
D)  49 percent 
A)  19 percent 
B)  29 percent 
C)  39 percent 
D)  49 percent

Question 13

Which of the following design elements should NOT be used in designing a training program for active learning?

Accepted Answer

A)  exploratory learning 
B)  error framing 
C)  emotion control 
D)  proceduralized instruction 
A)  exploratory learning 
B)  error framing 
C)  emotion control 
D)  proceduralized instruction

Question 14

An instructor provides students with a diagram of the needs analysis process. What type of pre-training intervention does this represent?

Accepted Answer

A)  metacognitive strategy 
B)  attentional advice 
C)  advance organizer 
D)  psychomotor condition 
A)  metacognitive strategy 
B)  attentional advice 
C)  advance organizer 
D)  psychomotor condition

Question 15

ABC Ltd. has made a strategic decision to expand into China. As such, it made the decision to provide six managers training in basic Mandarin. Given this training decision, ABC Ltd. should purchase the program from an outside supplier.

Accepted Answer

A) True 
 B)False

Question 16

According to the textbook, training content should be anchored on which of the following?

Accepted Answer

A)  the employee who is to perform the desired behaviour 
B)  the needs and objectives of the training 
C)  the standard that will evaluate the behaviour 
D)  the time when the new content will be needed 
A)  the employee who is to perform the desired behaviour 
B)  the needs and objectives of the training 
C)  the standard that will evaluate the behaviour 
D)  the time when the new content will be needed

Question 17

Internally developed training programs have many advantages over packaged programs including security and confidentiality.

Accepted Answer

A) True 
 B)False

Question 18

"Paul will be able to call 20 customers per day from a pre-assigned list of potential customers." This is an example of a well-written training objective.

Accepted Answer

A) True 
 B)False

Question 19

Issuing an RFP may require that an organization spend resources determining its actual training needs and identifying training solutions required from vendors and consultants.

Accepted Answer

A) True 
 B)False

Question 20

A Canadian chartered bank decides to develop and deliver a training program internally. What potential reasons justify this decision?

Accepted Answer

A)  better security and the need to train a large pool of employees 
B)  higher quality and availability of trainers 
C)  lower cost and higher quality 
D)  extensive testing coupled with ancillary services 
A)  better security and the need to train a large pool of employees 
B)  higher quality and availability of trainers 
C)  lower cost and higher quality 
D)  extensive testing coupled with ancillary services

Bloom's taxonomy of learning objectives includes six main categories (Remember, Understand, Apply, Analyze, Synthesize, and Create).

Under what condition(s) would overlearning be an appropriate approach?

Which of the following scenarios is an example of distributed practice?

What has research concluded about active learning?

William, a training specialist, wants to make sure trainees are able to use particular skills across multiple scenarios, often in situations very different from those experienced in training. This approach relies on principles of learning associated with the notion of "routine expertise."

Describe the differences between massed and distributed practice, and explain the benefits of each.

How can error training improve learning and performance?

A well-written training objective should closely resemble which of the following terms?

According to the textbook, which of the following is NOT a characteristic of effective training feedback?

What key component for a final written training objective would be related to the statement "Joe will be able write a short two-page story without making grammatical or spelling errors"?

What percentage of learning and development expenditures in Canada are allocated to external sources?

Which of the following design elements should NOT be used in designing a training program for active learning?

An instructor provides students with a diagram of the needs analysis process. What type of pre-training intervention does this represent?

ABC Ltd. has made a strategic decision to expand into China. As such, it made the decision to provide six managers training in basic Mandarin. Given this training decision, ABC Ltd. should purchase the program from an outside supplier.

According to the textbook, training content should be anchored on which of the following?

Internally developed training programs have many advantages over packaged programs including security and confidentiality.

"Paul will be able to call 20 customers per day from a pre-assigned list of potential customers." This is an example of a well-written training objective.

Issuing an RFP may require that an organization spend resources determining its actual training needs and identifying training solutions required from vendors and consultants.

A Canadian chartered bank decides to develop and deliver a training program internally. What potential reasons justify this decision?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 4: Training Design

Bloom's taxonomy of learning objectives includes six main categories (Remember, Understand, Apply, Analyze, Synthesize, and Create).

Under what condition(s) would overlearning be an appropriate approach?

Which of the following scenarios is an example of distributed practice?

What has research concluded about active learning?

William, a training specialist, wants to make sure trainees are able to use particular skills across multiple scenarios, often in situations very different from those experienced in training. This approach relies on principles of learning associated with the notion of "routine expertise."

Describe the differences between massed and distributed practice, and explain the benefits of each.

How can error training improve learning and performance?

A well-written training objective should closely resemble which of the following terms?

According to the textbook, which of the following is NOT a characteristic of effective training feedback?

What key component for a final written training objective would be related to the statement "Joe will be able write a short two-page story without making grammatical or spelling errors"?

What percentage of learning and development expenditures in Canada are allocated to external sources?

Which of the following design elements should NOT be used in designing a training program for active learning?

An instructor provides students with a diagram of the needs analysis process. What type of pre-training intervention does this represent?

ABC Ltd. has made a strategic decision to expand into China. As such, it made the decision to provide six managers training in basic Mandarin. Given this training decision, ABC Ltd. should purchase the program from an outside supplier.

According to the textbook, training content should be anchored on which of the following?

Internally developed training programs have many advantages over packaged programs including security and confidentiality.

"Paul will be able to call 20 customers per day from a pre-assigned list of potential customers." This is an example of a well-written training objective.

Issuing an RFP may require that an organization spend resources determining its actual training needs and identifying training solutions required from vendors and consultants.

A Canadian chartered bank decides to develop and deliver a training program internally. What potential reasons justify this decision?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters