Question 1

The _____ of an organization can influence the acceptance of and adherence to organizational norms and values.

Accepted Answer

A) nation of origin 
B) locus of control 
C) leadership style 
D) production methods 
E) opportunity 
A) nation of origin 
B) locus of control 
C) leadership style 
D) production methods 
E) opportunity

Question 2

Ethical leadership should be based on

Accepted Answer

A) holistic thinking that embraces the complex issues facing firms every day. 
B) a strong shareholder desire for profits. 
C) the opinions of a leader who defines success in terms of group gratification. 
D) short-term thinking that looks at the firm's health on a day-to-day basis. 
E) people who embrace a transactional style of leadership. 
A) holistic thinking that embraces the complex issues facing firms every day. 
B) a strong shareholder desire for profits. 
C) the opinions of a leader who defines success in terms of group gratification. 
D) short-term thinking that looks at the firm's health on a day-to-day basis. 
E) people who embrace a transactional style of leadership.

Question 3

Paralanguage includes gestures, facial expressions, proximity, time, and dress.

Accepted Answer

A) True 
 B)False

Question 4

Which type of leader relies on participation and teamwork to reach collaborative decisions?

Accepted Answer

A) Transformational 
B) Coercive 
C) Democratic 
D) Coaching 
E) Pacesetting 
A) Transformational 
B) Coercive 
C) Democratic 
D) Coaching 
E) Pacesetting

Question 5

_____ is a two-way process in which the communicator communicates with superiors and subordinates.

Accepted Answer

A) Cooperation 
B) Transparency 
C) Leader-follower congruence 
D) Reporting 
E) Collaboration 
A) Cooperation 
B) Transparency 
C) Leader-follower congruence 
D) Reporting 
E) Collaboration

Question 6

Leaders with a(n)_____ conflict management style desire to meet the needs of stakeholders and strongly adhere to organizational values and principles.

Accepted Answer

A) avoiding 
B) competing 
C) compromising 
D) accommodating 
E) collaborating 
A) avoiding 
B) competing 
C) compromising 
D) accommodating 
E) collaborating

Question 7

Which one of the following is not true about feedback?

Accepted Answer

A) Most companies recognize the need for organizational leaders to provide feedback to employees. 
B) Most companies recognize the need for organizational leaders to get feedback from their employees. 
C) Feedback can occur through informal methods like a simple conversation or through more formal systems such as employee performance evaluations. 
D) Employee feedback can be generated in many different ways, including interviews, anonymous surveys, ethical audits, and websites. 
E) Negative feedback is important to inform employees of weaknesses and provide constructive ways for improving them. 
A) Most companies recognize the need for organizational leaders to provide feedback to employees. 
B) Most companies recognize the need for organizational leaders to get feedback from their employees. 
C) Feedback can occur through informal methods like a simple conversation or through more formal systems such as employee performance evaluations. 
D) Employee feedback can be generated in many different ways, including interviews, anonymous surveys, ethical audits, and websites. 
E) Negative feedback is important to inform employees of weaknesses and provide constructive ways for improving them.

Question 8

This occurs when there are two or more positions on an ethical decision.

Accepted Answer

A) Ethical leadership 
B) Competing leadership 
C) Ethical conflicts 
D) Empowerment 
E) Interpersonal communication 
A) Ethical leadership 
B) Competing leadership 
C) Ethical conflicts 
D) Empowerment 
E) Interpersonal communication

Question 9

This step of the RADAR model involves responding to the discovery of an ethical dilemma through communication both internally and externally.

Accepted Answer

A) Answer 
B) Recover 
C) Recognize 
D) Avoid 
E) Detect 
A) Answer 
B) Recover 
C) Recognize 
D) Avoid 
E) Detect

Question 10

A coaching leader builds a positive climate by

Accepted Answer

A) valuing people, their emotions, and their needs. 
B) focusing on communication across all layers of the organization. 
C) inspiring employees to follow their departmental leaders without question. 
D) focusing on achievement, initiative, and self-control. 
E) developing skills for success, delegating responsibility, and issuing challenging assignments. 
A) valuing people, their emotions, and their needs. 
B) focusing on communication across all layers of the organization. 
C) inspiring employees to follow their departmental leaders without question. 
D) focusing on achievement, initiative, and self-control. 
E) developing skills for success, delegating responsibility, and issuing challenging assignments.

Question 11

Which of the following attributes are necessary for ethical communication?

Accepted Answer

A) Stakeholder compassion and reporting 
B) Proactivity and transparency 
C) Transparency and reporting 
D) Passion and dedication 
E) Passion and collaboration 
A) Stakeholder compassion and reporting 
B) Proactivity and transparency 
C) Transparency and reporting 
D) Passion and dedication 
E) Passion and collaboration

Question 12

Which of the following is one of the seven habits of strong ethical leaders?

Accepted Answer

A) Adequate compensation 
B) Good employees 
C) The passion to do right 
D) Charisma 
E) A great education 
A) Adequate compensation 
B) Good employees 
C) The passion to do right 
D) Charisma 
E) A great education

Question 13

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?

Accepted Answer

A) Authoritative leadership 
B) Coaching leadership 
C) Pacesetting leadership 
D) Coercive leadership 
E) Affiliative leadership 
A) Authoritative leadership 
B) Coaching leadership 
C) Pacesetting leadership 
D) Coercive leadership 
E) Affiliative leadership

Question 14

These leaders produce employees who achieve a negotiated level of performance, including compliance with ethical and legal standards.

Accepted Answer

A) Transactional 
B) Coercive 
C) Transformational 
D) Compromising 
E) Authentic 
A) Transactional 
B) Coercive 
C) Transformational 
D) Compromising 
E) Authentic

Question 15

Which of the following is true about ethical leadership?

Accepted Answer

A) It is a foundational requirement for impacting the long-term valuation of the firm. 
B) It is necessary for the firm to achieve profitability to satisfy shareholders. 
C) It maintains a short-term orientation to ethical decision making. 
D) It requires ethical leaders to have charismatic personalities. 
E) It usually avoids transactional leadership. 
A) It is a foundational requirement for impacting the long-term valuation of the firm. 
B) It is necessary for the firm to achieve profitability to satisfy shareholders. 
C) It maintains a short-term orientation to ethical decision making. 
D) It requires ethical leaders to have charismatic personalities. 
E) It usually avoids transactional leadership.

Question 16

A _____-based culture encourages employees to express concerns, bring up ethical issues, and take a proactive approach toward resolving conflicts.

Accepted Answer

A) values 
B) profits 
C) consumers 
D) shareholders 
E) stakeholders 
A) values 
B) profits 
C) consumers 
D) shareholders 
E) stakeholders

Question 17

The most effective leaders possess the ability to manage themselves and their relationships with others effectively, a skill known as

Accepted Answer

A) conflict management. 
B) group theory. 
C) collaboration. 
D) emotional intelligence. 
E) leader-follower theory. 
A) conflict management. 
B) group theory. 
C) collaboration. 
D) emotional intelligence. 
E) leader-follower theory.

Question 18

​After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in?

Accepted Answer

A) ​Recognize 
B) ​Avoid 
C) ​Discover 
D) ​Answer 
E) ​Recover 
A) ​Recognize 
B) ​Avoid 
C) ​Discover 
D) ​Answer 
E) ​Recover

Question 19

Employee empowerment is an essential component of a values-based organizational culture.​

Accepted Answer

A) True 
 B)False

Question 20

Which two steps of the RADAR model occur when a firm is faced with an ethical conflict or dilemma?

Accepted Answer

A) Recognize & Avoid 
B) Answer & Recover 
C) Detect & Avoid 
D) Answer & Detect 
E) Recover and Detect 
A) Recognize & Avoid 
B) Answer & Recover 
C) Detect & Avoid 
D) Answer & Detect 
E) Recover and Detect

The _____ of an organization can influence the acceptance of and adherence to organizational norms and values.

Ethical leadership should be based on

Paralanguage includes gestures, facial expressions, proximity, time, and dress.

Which type of leader relies on participation and teamwork to reach collaborative decisions?

_____ is a two-way process in which the communicator communicates with superiors and subordinates.

Leaders with a(n)_____ conflict management style desire to meet the needs of stakeholders and strongly adhere to organizational values and principles.

Which one of the following is not true about feedback?

This occurs when there are two or more positions on an ethical decision.

This step of the RADAR model involves responding to the discovery of an ethical dilemma through communication both internally and externally.

A coaching leader builds a positive climate by

Which of the following attributes are necessary for ethical communication?

Which of the following is one of the seven habits of strong ethical leaders?

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?

These leaders produce employees who achieve a negotiated level of performance, including compliance with ethical and legal standards.

Which of the following is true about ethical leadership?

A _____-based culture encourages employees to express concerns, bring up ethical issues, and take a proactive approach toward resolving conflicts.

The most effective leaders possess the ability to manage themselves and their relationships with others effectively, a skill known as

After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in?

Employee empowerment is an essential component of a values-based organizational culture.

Which two steps of the RADAR model occur when a firm is faced with an ethical conflict or dilemma?

The Importance of Business Ethics

Stakeholder Relationships, Social Responsibility, and Corporate Governance

Emerging Business Ethics Issues

The Institutionalization of Business Ethics

Ethical Decision Making

Individual Factors: Moral Philosophies and Values

Organizational Factors: the Role of Ethical Culture and Relationships

Developing an Effective Ethics Program

Managing and Controlling Ethics Programs

Globalization of Ethical Decision Making

Sustainability: Ethical and Social Responsibility Dimensions

Filters

Exam 11: Ethical Leadership

The _____ of an organization can influence the acceptance of and adherence to organizational norms and values.

Ethical leadership should be based on

Paralanguage includes gestures, facial expressions, proximity, time, and dress.

Which type of leader relies on participation and teamwork to reach collaborative decisions?

_____ is a two-way process in which the communicator communicates with superiors and subordinates.

Leaders with a(n)_____ conflict management style desire to meet the needs of stakeholders and strongly adhere to organizational values and principles.

Which one of the following is not true about feedback?

This occurs when there are two or more positions on an ethical decision.

This step of the RADAR model involves responding to the discovery of an ethical dilemma through communication both internally and externally.

A coaching leader builds a positive climate by

Which of the following attributes are necessary for ethical communication?

Which of the following is one of the seven habits of strong ethical leaders?

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?

These leaders produce employees who achieve a negotiated level of performance, including compliance with ethical and legal standards.

Which of the following is true about ethical leadership?

A _____-based culture encourages employees to express concerns, bring up ethical issues, and take a proactive approach toward resolving conflicts.

The most effective leaders possess the ability to manage themselves and their relationships with others effectively, a skill known as

​After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in?

Employee empowerment is an essential component of a values-based organizational culture.​

Which two steps of the RADAR model occur when a firm is faced with an ethical conflict or dilemma?

The Importance of Business Ethics

Stakeholder Relationships, Social Responsibility, and Corporate Governance

Emerging Business Ethics Issues

The Institutionalization of Business Ethics

Ethical Decision Making

Individual Factors: Moral Philosophies and Values

Organizational Factors: the Role of Ethical Culture and Relationships

Developing an Effective Ethics Program

Managing and Controlling Ethics Programs

Globalization of Ethical Decision Making

Sustainability: Ethical and Social Responsibility Dimensions

Filters

After massive recalls due to a floor mat problem, Toyota released feel-good commercials and developed better quality standards to regain its quality image. What stage in RADAR was Toyota engaging in?

Employee empowerment is an essential component of a values-based organizational culture.