Exam 5: Enhancing Organizational Communication and Collaboration Using Social Media

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Explain the organizational issues associated with implementing an Enterprise 2.0 strategy strictly from the perspective of organizational hierarchies,technological inertia,and security concerns.

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Virtual meetings can only be held synchronously by using technologies such as online discussion boards.

(True/False)
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________ is an example of an electronic conferencing tool.

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Social software can enhance communication within organizations as well as between an organization and its stakeholders.

(True/False)
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Twitter is a(n)________.

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According to the network effect,if some users of a network lack knowledge,the network has little or no value.

(True/False)
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Many companies have not been able to realize the full potential of a virtual world environment beyond just providing virtual showcases for their products.

(True/False)
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________ are comprised of members from different geographic areas assembled as needed to collaborate on a certain project.

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Membership on virtual teams is fluid,with teams forming and disbanding as needed,with team size fluctuating as necessary,and with team members coming and going as they are needed.

(True/False)
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Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings?

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Briefly describe social bookmarking.

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Google Talk is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

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Briefly describe desktop videoconferencing.

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________ is an example of a collaboration management tool.

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Desktop videoconferencing has been enabled by the growing power of processors powering personal computers and faster Internet connections.

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People who maintain blogs are called ________.

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Open source software is an example of the power of collective intelligence.

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Social bookmarking allows users to share Internet bookmarks and to create categorization systems.These categorization systems are referred to as ________.

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A work flow automation system is an example of a synchronous groupware tool.

(True/False)
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Which of the following statements is true about peer production?

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