Exam 1: Introduction to Electronic Commerce

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The _____ refers to a strategy adopted by many companies and investors who believed that by being the first Web site to offer a particular type of product or service, they would be given opportunities to be successful.

(Short Answer)
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A DVD is an excellent example of an item with a high value-to-weight ratio.

(True/False)
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The combination of language and customs is often called _____.

(Short Answer)
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The term _____ is used in business to describe very large stores of information such as that collected by online sellers about their customers.

(Short Answer)
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Electronic funds transfers are also called _____.

(Multiple Choice)
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_____ is a primary activity undertaken by an organization's strategic business unit.

(Multiple Choice)
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Human resource management and purchasing activities, which are part of a value chain model, are known as _____.

(Short Answer)
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Businesses and individuals can use electronic commerce to reduce transaction costs by improving the flow of information and increasing the coordination of actions.

(True/False)
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An infrastructure issue that a company faces when it conducts international commerce includes _____.

(Multiple Choice)
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A(n) _____ is a company that arranges the payment of tariffs and compliance with customs laws for international shipments.

(Short Answer)
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_____ occurs when one business transmits computer-readable data in a standard format to another business.

(Short Answer)
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A product that has a strong brand reputation is easier to sell over the Web than an unbranded item.

(True/False)
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A problem that EDI pioneers faced was the high cost of implementation.

(True/False)
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Electronic commerce reduces the speed and accuracy with which businesses can exchange information.

(True/False)
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IBM defines electronic business as "the transformation of key business processes through the use of Internet technologies."

(True/False)
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In some cases, business processes use traditional commerce activities very effectively, and technology cannot improve them.

(True/False)
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A _____ is a way of organizing the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.

(Multiple Choice)
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SWOT is the acronym for _____.

(Multiple Choice)
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The legal environment in which electronic commerce is conducted is full of clear and concise laws.

(True/False)
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Most economists agree that markets are weak and ineffective mechanisms for allocating scarce resources.

(True/False)
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