Exam 1: Introduction to Electronic Commerce

Departments devoted to negotiating purchase transactions with suppliers are called _____.

_____ is a category of electronic commerce that includes individuals who buy and sell items among themselves.

A(n) _____ is a set of processes that combine to achieve a company's primary goal, which is typically to yield a profit.

List the primary and supporting activities organized by a value chain for a strategic business unit.

Electronic payment can be easier to audit and monitor than payment made by check.

A(n) _____ is a gathering of people who share a common interest, and this gathering takes place on the Internet.

A product's shipping profile is a collection of details about the shipper.

Business-to-business (B2B) electronic commerce is sometimes called _____.

A(n) _____ is a specific collection of business processes used to identify customers, market to those customers, and generate sales to those customers.

The highly sophisticated tools for investigating patterns and knowledge contained in big data are called _____.

One significant component of _____ can be the investment a seller makes in equipment or in the hiring of skilled employees to supply the product or service to the buyer.

A transaction is an exchange of value, such as a purchase, a sale, or the conversion of raw materials into a finished product.

The practice of an existing firm replacing one or more of its supplier markets with its own hierarchical structure for creating the supplied product is called _____.

Multiple firms that sell similar products to similar customers make up a(n) _____.

Banks use _____, which are electronic transmissions of account exchange information over private communications' networks.

Strategic partnerships occurring between or among companies operating on the Internet are called _____.

Using the value chain reinforces the idea that electronic commerce should be a business solution, not a technology implemented for its own sake.

Businesses that engage in electronic data interchange with each other are called _____.

The only difference a buyer perceives when shopping for a commodity item is its _____.

The _____ refer to the activities that each strategic business unit undertakes to design, produce, promote, market, deliver, and support the products or services it sells.