Question 1

The roles of mobilizer,networker,and planner are part of the responsibilities of

Accepted Answer

A)  administrative work. 
B)  community work. 
C)  direct service. 
D)  the generalist. 
A)  administrative work. 
B)  community work. 
C)  direct service. 
D)  the generalist. B

Question 2

The difference between front-line workers and administrators is basically one of

Accepted Answer

A)  client contact. 
B)  budgets. 
C)  education and training. 
D)  job title. 
A)  client contact. 
B)  budgets. 
C)  education and training. 
D)  job title. A

Question 3

Discuss three ways to categorize helpers.
PG.168-169

Accepted Answer

There are several ways to categorize helpers, but three common ways include categorizing them based on their level of expertise, their role or function, and their availability.

1. Level of expertise: Helpers can be categorized based on their level of expertise or skill. This can include categories such as novices, intermediates, and experts. Novices are individuals who are new to helping and may have limited experience or training. Intermediates have some experience and training, but may still be developing their skills. Experts are highly skilled and experienced helpers who have a deep understanding of the helping process and can provide advanced assistance.

2. Role or function: Helpers can also be categorized based on their specific role or function within the helping process. This can include categories such as counselors, mentors, coaches, therapists, and support workers. Each of these roles has a specific focus and set of responsibilities, and individuals may specialize in one or more of these areas.

3. Availability: Helpers can also be categorized based on their availability to provide assistance. This can include categories such as full-time professionals, part-time volunteers, and informal helpers. Full-time professionals are individuals who work in a helping profession as their primary occupation, while part-time volunteers may offer their assistance on a more limited basis. Informal helpers are individuals who provide support and assistance to others in their personal lives, such as family members, friends, or colleagues.

These categorizations can help to better understand the diverse range of helpers and the different ways in which they can contribute to the helping process.

Question 4

A particular concern for the poor and the disadvantaged characterizes ONE of the following professions:

Accepted Answer

A)  nursing 
B)  counseling 
C)  psychiatry 
D)  social work 
A)  nursing 
B)  counseling 
C)  psychiatry 
D)  social work

Question 5

A nurse is an example of which category?

Accepted Answer

A)  professional 
B)  generalist 
C)  nonprofessional 
D)  volunteer 
A)  professional 
B)  generalist 
C)  nonprofessional 
D)  volunteer

Question 6

Providing direct service to clients,one of three areas of responsibility for human service professionals,is illustrated by which roles?

Accepted Answer

A)  advocate, broker, caregiver 
B)  behavior changer, caregiver, educator 
C)  broker, educator, evaluator 
D)  consultant, data manager, facilitator 
A)  advocate, broker, caregiver 
B)  behavior changer, caregiver, educator 
C)  broker, educator, evaluator 
D)  consultant, data manager, facilitator

Question 7

The increasing body of research that supports the concept that the personal characteristics of helpers

Accepted Answer

A)  make little difference in the helping relationship. 
B)  are not as important as mastery of helping theory. 
C)  help them fulfill certain human service roles. 
D)  are largely responsible for success or failure of helping. 
A)  make little difference in the helping relationship. 
B)  are not as important as mastery of helping theory. 
C)  help them fulfill certain human service roles. 
D)  are largely responsible for success or failure of helping.

Question 8

The criterion used by clients and workers to make choices is

Accepted Answer

A)  valuing. 
B)  prizing. 
C)  helping. 
D)  philosophizing. 
A)  valuing. 
B)  prizing. 
C)  helping. 
D)  philosophizing.

Question 9

Identify and describe the three major categories of human service roles.
PG.179

Accepted Answer

The three major categories of human serv

Question 10

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

Accepted Answer

A)  self-awareness 
B)  clinical judgment 
C)  congruence 
D)  ethical intergrity 
A)  self-awareness 
B)  clinical judgment 
C)  congruence 
D)  ethical intergrity

Question 11

Deciding for oneself on a course of action or the resolution to a problem is

Accepted Answer

A)  recognition. 
B)  self-determination. 
C)  self-confidence. 
D)  tolerance. 
A)  recognition. 
B)  self-determination. 
C)  self-confidence. 
D)  tolerance.

Question 12

This term is used to describe helpers who are of similar age and/or experience to the client.

Accepted Answer

A)  volunteer 
B)  paraprofessional 
C)  peer 
D)  associate professional 
A)  volunteer 
B)  paraprofessional 
C)  peer 
D)  associate professional

Question 13

What are some of the typical duties of the human service professional? Why are
the duties so diverse?
PG.178 - 179

Accepted Answer

Some typical duties of a human service p

Question 14

All but ONE of the following responses are examples of empathy:

Accepted Answer

A)  "You miss your family." 
B)  "Twenty years without parole is along time." 
C)  "It must be lonely at times." 
D)  "I feel sorry for you locked up day and night." 
A)  "You miss your family." 
B)  "Twenty years without parole is along time." 
C)  "It must be lonely at times." 
D)  "I feel sorry for you locked up day and night."

Question 15

Name and explain the most commonly held values in human services. Why is
each important to the process of helping?
PG.165

Accepted Answer

The most commonly held values in human s

Question 16

Distinguishing the advocate and broker roles from each other is

Accepted Answer

A)  a focus on the recipient of services. 
B)  administration versus community involvement. 
C)  the assignment of front-line of administrative duties. 
D)  an emphasis on the degree of involvement. 
A)  a focus on the recipient of services. 
B)  administration versus community involvement. 
C)  the assignment of front-line of administrative duties. 
D)  an emphasis on the degree of involvement.

Question 17

Self-determination is a critical value because

Accepted Answer

A)  the worker has the expertise to make excellent choices. 
B)  the client needs to assume responsibility. 
C)  the worker needs to take more responsibility. 
D)  the client is resistant to help. 
A)  the worker has the expertise to make excellent choices. 
B)  the client needs to assume responsibility. 
C)  the worker needs to take more responsibility. 
D)  the client is resistant to help.

Question 18

Providing services for people who need ongoing support of some kind best describe the role of

Accepted Answer

A)  advocate. 
B)  broker. 
C)  caregiver. 
D)  mobilizer. 
A)  advocate. 
B)  broker. 
C)  caregiver. 
D)  mobilizer.

Question 19

Distinguish between front-line and administrative roles.
PG 179- 186

Accepted Answer

Front-line roles and administrative role

Question 20

Workers with formal training or experience usually at the baccalaureate level,work at which of the following levels?

Accepted Answer

A)  specialist 
B)  supervisor 
C)  generalist 
D)  worker 
A)  specialist 
B)  supervisor 
C)  generalist 
D)  worker

The roles of mobilizer,networker,and planner are part of the responsibilities of

The difference between front-line workers and administrators is basically one of

Discuss three ways to categorize helpers. PG.168-169

A particular concern for the poor and the disadvantaged characterizes ONE of the following professions:

A nurse is an example of which category?

Providing direct service to clients,one of three areas of responsibility for human service professionals,is illustrated by which roles?

The increasing body of research that supports the concept that the personal characteristics of helpers

The criterion used by clients and workers to make choices is

Identify and describe the three major categories of human service roles. PG.179

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

Deciding for oneself on a course of action or the resolution to a problem is

This term is used to describe helpers who are of similar age and/or experience to the client.

What are some of the typical duties of the human service professional? Why are the duties so diverse? PG.178 - 179

All but ONE of the following responses are examples of empathy:

Name and explain the most commonly held values in human services. Why is each important to the process of helping? PG.165

Distinguishing the advocate and broker roles from each other is

Self-determination is a critical value because

Providing services for people who need ongoing support of some kind best describe the role of

Distinguish between front-line and administrative roles. PG 179- 186

Workers with formal training or experience usually at the baccalaureate level,work at which of the following levels?

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Client

The Helping Process

Working Within a System

Professional Concerns

Filters

Exam 6: The Human Service Professional

The roles of mobilizer,networker,and planner are part of the responsibilities of

The difference between front-line workers and administrators is basically one of

Discuss three ways to categorize helpers. PG.168-169

A particular concern for the poor and the disadvantaged characterizes ONE of the following professions:

A nurse is an example of which category?

Providing direct service to clients,one of three areas of responsibility for human service professionals,is illustrated by which roles?

The increasing body of research that supports the concept that the personal characteristics of helpers

The criterion used by clients and workers to make choices is

Identify and describe the three major categories of human service roles. PG.179

Which of the following is the process that assists helpers with understanding their own attitudes and feelings?

Deciding for oneself on a course of action or the resolution to a problem is

This term is used to describe helpers who are of similar age and/or experience to the client.

What are some of the typical duties of the human service professional? Why are the duties so diverse? PG.178 - 179

All but ONE of the following responses are examples of empathy:

Name and explain the most commonly held values in human services. Why is each important to the process of helping? PG.165

Distinguishing the advocate and broker roles from each other is

Self-determination is a critical value because

Providing services for people who need ongoing support of some kind best describe the role of

Distinguish between front-line and administrative roles. PG 179- 186

Workers with formal training or experience usually at the baccalaureate level,work at which of the following levels?

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Client

The Helping Process

Working Within a System

Professional Concerns

Filters