Question 1

Two components of a problem are

Accepted Answer

A)  a description and a course of action. 
B)  a situation and a difficulty. 
C)  an unsettled matter and a demand for services. 
D)  determining who the client is and what the client needs. 
A)  a description and a course of action. 
B)  a situation and a difficulty. 
C)  an unsettled matter and a demand for services. 
D)  determining who the client is and what the client needs. A

Question 2

Client satisfaction is related to

Accepted Answer

A)  making new friends. 
B)  talking about problems. 
C)  solving problems. 
D)  making more money. 
A)  making new friends. 
B)  talking about problems. 
C)  solving problems. 
D)  making more money. C

Question 3

How clients view their situations and what they perceive to be problems are important factors in

Accepted Answer

A)  problem identification. 
B)  denial 
C)  motivation. 
D)  referral. 
A)  problem identification. 
B)  denial 
C)  motivation. 
D)  referral. A

Question 4

Why would an individual's perception of a human service professional act as a barrier to obtaining help?

Accepted Answer

An individual's perception of a human se

Question 5

Central to understanding who a client is and what problems are encountered is the idea that

Accepted Answer

A)  everyone is a client. 
B)  problems are a normal part of life. 
C)  resources are critical for success. 
D)  the support network must be utilized. 
A)  everyone is a client. 
B)  problems are a normal part of life. 
C)  resources are critical for success. 
D)  the support network must be utilized.

Question 6

Barriers to seeking help include all but ONE of the following:

Accepted Answer

A)  psychological costs 
B)  physical costs 
C)  lack of money 
D)  lack of transportation 
A)  psychological costs 
B)  physical costs 
C)  lack of money 
D)  lack of transportation

Question 7

Within the hierarchy of needs,security needs are represented by

Accepted Answer

A)  having three good meals each day. 
B)  having a family. 
C)  having shelter. 
D)  having friendships. 
A)  having three good meals each day. 
B)  having a family. 
C)  having shelter. 
D)  having friendships.

Question 8

Identify and explain each developmental stage in Erikson's Eight Stages of Man.

Accepted Answer

Erik Erikson's Eight Stages of Man is a

Question 9

Violent crime is considered a situational crisis because

Accepted Answer

A)  this is an event that an individual can talk about in great detail 
B)  this is a situation that the individual has caused 
C)  this is a situation with a clearly focused problem 
D)  this is a situation that will happen to most individuals 
A)  this is an event that an individual can talk about in great detail 
B)  this is a situation that the individual has caused 
C)  this is a situation with a clearly focused problem 
D)  this is a situation that will happen to most individuals

Question 10

Reasons for homelessness include all EXCEPT:

Accepted Answer

A)  deinstitutionalization 
B)  technology 
C)  transportation 
D)  urban renewal 
A)  deinstitutionalization 
B)  technology 
C)  transportation 
D)  urban renewal

Question 11

The term client refers all but ONE of the following:

Accepted Answer

A)  individuals, family, neighborhood 
B)  working poor, AIDS patients, underclass 
C)  Hurricane Katrina victims, Oklahoma City bombing victims, Mississippi 	River flood victims 
D)  students, teachers, co-workers 
A)  individuals, family, neighborhood 
B)  working poor, AIDS patients, underclass 
C)  Hurricane Katrina victims, Oklahoma City bombing victims, Mississippi 	River flood victims 
D)  students, teachers, co-workers

Question 12

Many of the homeless are currently

Accepted Answer

A)  individuals who want to live in the cities. 
B)  victims of rapid social change. 
C)  individuals who want to live on the streets. 
D)  dually diagnosed mentally and physically ill. 
A)  individuals who want to live in the cities. 
B)  victims of rapid social change. 
C)  individuals who want to live on the streets. 
D)  dually diagnosed mentally and physically ill.

Question 13

According to Maslow's theory,since needs exist in a hierarchy,

Accepted Answer

A)  basic needs must be met before higher order needs can be addressed. 
B)  children in war need shelter before food and rest. 
C)  child abuse first endangers belonging needs. 
D)  self-actualization is not good for everyone. 
A)  basic needs must be met before higher order needs can be addressed. 
B)  children in war need shelter before food and rest. 
C)  child abuse first endangers belonging needs. 
D)  self-actualization is not good for everyone.

Question 14

Who was Abraham Maslow? Describe his major contribution to the field of psychology

Accepted Answer

Abraham Maslow was an American psycholog

Question 15

Involuntary referral is illustrated by all EXCEPT:

Accepted Answer

A)  inadvertent services by a human service agency 
B)  juvenile court may order services for first offenders 
C)  individuals incarcerated for crimes 
D)  agreement of abusive parents to seek counseling 
A)  inadvertent services by a human service agency 
B)  juvenile court may order services for first offenders 
C)  individuals incarcerated for crimes 
D)  agreement of abusive parents to seek counseling

Question 16

It is difficult to predict

Accepted Answer

A)  what the client will need for prenatal care. 
B)  what the client will experience as a problem. 
C)  how the problem influences culture. 
D)  how the person will use resources. 
A)  what the client will need for prenatal care. 
B)  what the client will experience as a problem. 
C)  how the problem influences culture. 
D)  how the person will use resources.

Question 17

Which perspective is useful in determining client needs?

Accepted Answer

A)  hierarchical needs 
B)  conflicting needs 
C)  developmental process 
D)  meeting needs 
A)  hierarchical needs 
B)  conflicting needs 
C)  developmental process 
D)  meeting needs

Question 18

A job change,natural disasters,and an accident may result in

Accepted Answer

A)  developmental problems. 
B)  situational problems. 
C)  an involuntary referral. 
D)  rapid social change. 
A)  developmental problems. 
B)  situational problems. 
C)  an involuntary referral. 
D)  rapid social change.

Question 19

Developmental stages can be characterized by each of the following EXCEPT:

Accepted Answer

A)  individuals engage in certain tasks or activities at different points in their 	lives 
B)  each stage is predictable 
C)  many healthy individuals are able to skip stages 
D)  many individuals experience sever developmental crises 
A)  individuals engage in certain tasks or activities at different points in their 	lives 
B)  each stage is predictable 
C)  many healthy individuals are able to skip stages 
D)  many individuals experience sever developmental crises

Question 20

Traditional college age students (18-23)are engaged in which developmental stage as described by Erikson?

Accepted Answer

A)  industry vs inferiority 
B)  intimacy vs isolation 
C)  identity vs role confusion 
D)  ego integrity vs despair 
A)  industry vs inferiority 
B)  intimacy vs isolation 
C)  identity vs role confusion 
D)  ego integrity vs despair

Two components of a problem are

Client satisfaction is related to

How clients view their situations and what they perceive to be problems are important factors in

Why would an individual's perception of a human service professional act as a barrier to obtaining help?

Central to understanding who a client is and what problems are encountered is the idea that

Barriers to seeking help include all but ONE of the following:

Within the hierarchy of needs,security needs are represented by

Identify and explain each developmental stage in Erikson's Eight Stages of Man.

Violent crime is considered a situational crisis because

Reasons for homelessness include all EXCEPT:

The term client refers all but ONE of the following:

Many of the homeless are currently

According to Maslow's theory,since needs exist in a hierarchy,

Who was Abraham Maslow? Describe his major contribution to the field of psychology

Involuntary referral is illustrated by all EXCEPT:

It is difficult to predict

Which perspective is useful in determining client needs?

A job change,natural disasters,and an accident may result in

Developmental stages can be characterized by each of the following EXCEPT:

Traditional college age students (18-23)are engaged in which developmental stage as described by Erikson?

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Human Service Professional

The Helping Process

Working Within a System

Professional Concerns

Filters

Exam 5: The Client

Two components of a problem are

Client satisfaction is related to

How clients view their situations and what they perceive to be problems are important factors in

Why would an individual's perception of a human service professional act as a barrier to obtaining help?

Central to understanding who a client is and what problems are encountered is the idea that

Barriers to seeking help include all but ONE of the following:

Within the hierarchy of needs,security needs are represented by

Identify and explain each developmental stage in Erikson's Eight Stages of Man.

Violent crime is considered a situational crisis because

Reasons for homelessness include all EXCEPT:

The term client refers all but ONE of the following:

Many of the homeless are currently

According to Maslow's theory,since needs exist in a hierarchy,

Who was Abraham Maslow? Describe his major contribution to the field of psychology

Involuntary referral is illustrated by all EXCEPT:

It is difficult to predict

Which perspective is useful in determining client needs?

A job change,natural disasters,and an accident may result in

Developmental stages can be characterized by each of the following EXCEPT:

Traditional college age students (18-23)are engaged in which developmental stage as described by Erikson?

An Introduction to Human Services

A History of Helping

Human Services Today

Models of Human Service Delivery

The Human Service Professional

The Helping Process

Working Within a System

Professional Concerns

Filters