Exam 11: Knowledge Management and Specialized Information Systems

____ knowledge that is hard to measure and document and typically is not objective or formalized.

Data mining and business intelligence are often used to capture the knowledge stored in a knowledge management system.

The ____ allows the expert system user to understand how the system arrived at its results.

In just the past five years, expert system shells have become available to lessen the burden of programming, allowing nonprogrammers to develop and benefit from the use of expert systems.

Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects.