Exam 9: Human Resource Management

Chelsea is a marketing manager and receives a lump sum payment from her company based on the company's higher-than-normal profits from last year.Chelsea's compensation is called a ________.

James is a pizza delivery driver and earns just over eight dollars an hour.This compensation is known as a fixed salary.

Ramona's company has taken a new approach to the appraisal system.They combine goal setting,performance appraisals,training,and feedback into an ongoing process.This approach is called performance management.

Raheem works in the IT department of a large investment firm.His employer is very conscious of Raheem's religious needs and has been most accommodating.Which of the following is something Raheem's employer likely does NOT provide?

Kathleen wants to be a nurse manager at a local children's hospital.She is studying for this position through a distance learning program and is taking a class offered by a university in another state.The type of training Kathleen is experiencing is ________.

Julia is the HR manager.Before she can start hiring staff at her company,she first must determine whether it has the correct number of employees.

As a last resort,union workers may choose to ________ and agree to stop working.These actions gain considerable media publicity,especially when the workers ________ by walking outside the workplace with signs that reflect employee grievances.

Arthur is the new HR manager and is investigating the various forms of compensation the company uses for its employees.What forms of compensation might be offered at Arthur's company?

Nicholas works for a marketing firm,which is looking to cut staff due to financial hardships.Since Nicholas is nearing 70 years old,the company decides to encourage him to retire by offering him various financial incentives.This worker buyout is also known as a(n)________.

Archie is a new HR manager and knows that a diverse workforce can benefit his company.The best way for Archie to create a motivated,diverse staff is to follow an affirmative action plan that prescribes a certain number of minorities and women.

When Firefighters Local 48 negotiates directly and only with its employers for better work conditions and terms of employment,it is called ________.

Sandy has worked as an office manager for many years and is planning to retire soon.She decides to ease out of the job by working only on Thursdays and Fridays.Amy is hired to fulfill the duties of office manager on the days Sandy does not work.Both work eight-hour days and are considered part-time employees.Sandy and Amy are both working a compressed workweek.

Charles is nearing 70 years old but is not yet ready to retire from his job.What reasons might Charles cite for his decision?

Worldwide Technologies,Inc.has moved its customer service operations to India.In addition to lowering its labor costs,Worldwide also is diversifying its workforce.

Oscar works in pharmaceutical sales.His base compensation is fairly low,but it is enhanced with compensation directly tied to his sales results.The incentive-based payments Oscar receives are called ________.

What is the difference between performance management and performance appraisals?

Abe is a very religious man and,in today's world,expects his employer to accommodate his needs.What are some things his employer might offer him?

Global Tech is a new company with a diverse workforce.To avoid potential conflicts or misunderstandings,Global Tech should provide an effective diversity training program for its employees so that they can all learn to view situations from a perspective that is different from their own.

Define the HR activity,recruiting.What are the two types of recruiting?

Edith is an older worker who has no interest in retiring.What benefits does the company expect from Edith's employment? What disadvantages?