Exam 9: Human Resource Management

Patricia can resign from her job for any reason at any time because of the employment at will doctrine.

Steve has a new job as a data warehouse specialist.He has attended formal classes at the local university and informal classes provided by his employer in order to learn the skills required by his new job.Steve also has learned job skills by performing them during the workday.Steve has experienced a(n)________.

Janet is the human resource manager for a large consumer products company.She has a great many job responsibilities.Which of the following is NOT a part of her job?

The Screen Actors Guild protects the interests of film and television performers.SAG is an example of what kind of organization? What kinds of things do they do?

Orson works with a group of employees who would like to form a union.Orson and a majority of his coworkers band together to form a group responsible for negotiating better working conditions or pay.Orson and his coworkers formed ________.

Why are performance appraisals useful? What are the drawbacks?

On Michaela's first day at work,she was introduced to her coworkers,was given a tour of the facilities,and was given the opportunity to ask questions.Michaela experienced a(n)________.

Why would an employee seek a promotion?

Roseanne is in the process of hiring a new administrative assistant.What is the last step in this hiring process?

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University.This is an example of the programmed learning approach.

Johanna decides she is bored with her current job and is ready to quit.She wants to take some time off and then look for a new job in a different city.Her coworker tells Johanna to check the company handbook to make sure her reasons for quitting are acceptable.Johanna knows this is not necessary because of the legal doctrine,________.

Marvin has worked for his company for five years and feels it is time to increase his level of responsibility and stature in the company.Marvin is seeking a ________.

The California Nurses Association was formed to negotiate the unique salary needs and working hour structures of direct-care nurses with the hospitals in which they work.The CNA is an example of a ________.

Recently,negotiations between a grocery store union and their employer broke down.The employees staged an organized effort to encourage their supporters to shop for groceries elsewhere.The employees organized a ________.

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University.This is an example of ________.

While training for a new job,Vincenzo was given a computerized,multiple-choice test,which provided him immediate feedback regarding his answers.Vincenzo experienced a(n)________.

Jonathan is confined to a wheelchair.He was just transferred to a new office location,which is in a very old building with many steps leading to the door,but no ramp.His boss refuses to accommodate his needs.The Civil Rights Act of 1964 prohibits this kind of discrimination.

Kyle has just accepted a job as an accountant for a large firm.He is deaf,so his employer is expected to accommodate Kyle's needs with some modified telephone equipment.These reasonable accommodations are legislated under the ________.

When plumbers from a local union stopped working during negotiations,management hired replacement plumbers so the effects on their business would be lessened.These replacement plumbers are called ________.

If the union and management cannot reach an agreement through collective bargaining,what options exist to bring the sides to agreement?