Exam 8: Web Analytics, Web Mining, and Social Analytics

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Understanding which keywords your users enter to reach your Web site through a search engine can help you understand

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Breaking up a Web page into its components to identify worthy words/terms and indexing them using a set of rules is called

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Why are the users' page views and time spent on your Web site important metrics?

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In what ways does the Web pose great challenges for effective and efficient knowledge discovery through data mining?

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Web pages contain both unstructured information and ________, which are connections to other Web pages.

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Web ________ involves discovering relationships from Web pages.

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Having more Web traffic coming from organic search than other types of search is the goal of most companies.

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Which of the following statements about Web site conversion statistics is FALSE?

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Voice of customer (VOC) applications track and resolve business process and usability obstacles for a Web site.

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Generally, making a search engine more efficient makes it less effective.

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Google Web ________ generates detailed statistics about a Web site's traffic and traffic sources and tracks conversions.

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Participating in social media is so new that it is still optional for most companies in the United States.

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What is one major way in which Web-based social media differs from traditional publishing media?

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In social network analysis, who are your most powerful influencers and why are they important?

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How is a conversion defined on an organization's Web site? Give examples.

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________ Web analytics refers to measurement and analysis of data relating to your company that takes place outside your Web site.

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A voice of customer (VOC) strategy involves all of the following EXCEPT

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The main purpose of frequent recrawling of some Web sites is to prevent search users from retrieving stale search results.

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Web mining is exactly the same as Web analytics: the analysis of Web site usage data.

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Since little can be done about visitor Web site abandonment rates, organizations have to focus their efforts on increasing the number of new visitors.

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