Exam 5: Training Design

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You have decided to incorporate error-management elements into a sales training program you are designing.As you require senior management support for your program,you decide to put together a short report supporting the value of including elements of error-management in your sales program.Which of the following should NOT be included in your report

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Define and briefly describe the term active practice.

(Essay)
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Which of the following design elements should NOT be used in designing a training program for active learning

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Attentional advice has been found to have a negative effect on skill-based learning.

(True/False)
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You have been tasked with submitting a request for proposal (RFP)on behalf of your company and begin to think about the process.What is likely to be the most important information that you decide should be included in your RFP

(Multiple Choice)
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A well-written training objective should closely resemble which of the following terms

(Multiple Choice)
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According to the textbook,training content should be anchored on which of the following

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A well-written training objective should contain some kind of observable action with a measurable criterion indicating to the trainee and trainer the conditions of performance.

(True/False)
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Which of the following statements regarding training objectives is true

(Multiple Choice)
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"Paul will be able to call 20 customers per day from a pre-assigned list of potential customers." This is an example of a well-written training objective.

(True/False)
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Company ABC is currently experiencing a notable increase in the number of "bullying" incidents at work.A needs analysis determines that in fact employees did not understand how their behaviour was making colleagues uncomfortable.As a result,it decided to launch immediately a companywide training program to address bullying at work.What would you suggest ABC's next step should be

(Multiple Choice)
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What conclusions can you draw from research presented in the textbook on error-management training

(Multiple Choice)
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Issuing an RFP may require that an organization spend resources determining its actual training needs and identifying training solutions required from vendors and consultants.

(True/False)
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What key component for a final written training objective would be related to the statement "Joe will be able write a short two-page story without making grammatical or spelling errors"

(Multiple Choice)
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Overlearning is an appropriate practice condition to use in helping a lifeguard master lifesaving interventions that may not be used often.

(True/False)
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How can error training improve learning and performance

(Multiple Choice)
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