Question 1

According to the textbook,which group of employees had the highest average number of training hours per employee in 2013

Accepted Answer

A) technical employees 
B) front-line employees 
C) government employees 
D) senior management and executives 
A) technical employees 
B) front-line employees 
C) government employees 
D) senior management and executives D

Question 2

Restructuring,downsizing,and reengineering often lead to changes in employees' tasks and responsibilities and so necessitate the need for training.

Accepted Answer

A) True 
 B)False  True

Question 3

Components of a performance management process usually identify training and development needs of individuals leading to concrete plans for development of skills,knowledge,and abilities.

Accepted Answer

A) True 
 B)False  True

Question 4

One of the reasons for the underinvestment in training and development by Canadian companies is the perception that training,learning,and development expenditures represent a cost rather than an investment.

Accepted Answer

A) True 
 B)False

Question 5

According to the textbook,what is the number-one attraction and retention tool for many organizations

Accepted Answer

A) compensation 
B) training 
C) bonuses 
D) development 
A) compensation 
B) training 
C) bonuses 
D) development

Question 6

Which of the following are two extrinsic benefits training will give an employee

Accepted Answer

A) an improved marketability and greater job security 
B) a greater sense of self-efficacy and a sense of accomplishment 
C) a more positive attitude toward their employer and their own confidence 
D) a greater sense of engagement toward customers and fellow employees 
A) an improved marketability and greater job security 
B) a greater sense of self-efficacy and a sense of accomplishment 
C) a more positive attitude toward their employer and their own confidence 
D) a greater sense of engagement toward customers and fellow employees

Question 7

Which Canadian organization is cited in the textbook as using training as a strategic business and retention tool

Accepted Answer

A) University of British Columbia 
B) EllisDon 
C) CIBC 
D) Nelson Publishing 
A) University of British Columbia 
B) EllisDon 
C) CIBC 
D) Nelson Publishing

Question 8

Which of the following statements best describes the average investment in training and development as a percentage of payroll in Canada

Accepted Answer

A) increasing year over year at a nearly constant level 
B) increasing year over year at an accelerated rate 
C) averaging about 2% of payroll over the last 10 years 
D) decreasing at an increasing rate 
A) increasing year over year at a nearly constant level 
B) increasing year over year at an accelerated rate 
C) averaging about 2% of payroll over the last 10 years 
D) decreasing at an increasing rate

Question 9

Which of the following is impacted by high-performance work systems

Accepted Answer

A) employees' compensation 
B) employers' motivation 
C) employees' motivation 
D) community involvement 
A) employees' compensation 
B) employers' motivation 
C) employees' motivation 
D) community involvement

Question 10

Studies consistently conclude that the majority of organizations do not use the ISD model,opting for the more traditional ADDIE training and development model.

Accepted Answer

A) True 
 B)False

Question 11

The ISD model of training and development has three major steps: needs analysis,design,and delivery.

Accepted Answer

A) True 
 B)False

Question 12

What tends to result when an organization subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies

Accepted Answer

A) superior performance 
B) greater work-life balance 
C) enhanced efficiencies 
D) exemplary quality 
A) superior performance 
B) greater work-life balance 
C) enhanced efficiencies 
D) exemplary quality

Question 13

Describe the factors that influence high-performance work systems (HPWS).

Accepted Answer

Environmental factors such as legislatio

Question 14

Which of the following would be considered part of a human resources system

Accepted Answer

A) organizational goals 
B) corporate leadership 
C) laws 
D) performance appraisals 
A) organizational goals 
B) corporate leadership 
C) laws 
D) performance appraisals

Question 15

What is the term for the process of establishing performance expectations,designing interventions and programs to improve performance,and monitoring the success of interventions and programs

Accepted Answer

A) performance review 
B) performance management 
C) performance evaluation 
D) performance system 
A) performance review 
B) performance management 
C) performance evaluation 
D) performance system

Question 16

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge,skills,abilities,flexibility,and commitment of employees.

Accepted Answer

A) True 
 B)False

Question 17

According to the textbook,training programs based on the instructional systems design model of training and development fail when organizations do which of the following

Accepted Answer

A) fail to employ learning principles 
B) ignore an important step in the process 
C) implement training programs that are too complex 
D) overevaluate their training programs 
A) fail to employ learning principles 
B) ignore an important step in the process 
C) implement training programs that are too complex 
D) overevaluate their training programs

Question 18

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason

Accepted Answer

A) to be marketable for other jobs 
B) to capture efficiencies associated with improved technology 
C) to satisfy their own intrinsic benefits 
D) to meet global demands 
A) to be marketable for other jobs 
B) to capture efficiencies associated with improved technology 
C) to satisfy their own intrinsic benefits 
D) to meet global demands

Question 19

When applying the ISD model of training and development,the process often begins with the identification of a concern.

Accepted Answer

A) True 
 B)False

Question 20

Company ABC decides to provide selected employees with cultural sensitivity training as it contemplates opening an office in Shanghai,China.This is a clear example of strategic training.

Accepted Answer

A) True 
 B)False

According to the textbook,which group of employees had the highest average number of training hours per employee in 2013

Restructuring,downsizing,and reengineering often lead to changes in employees' tasks and responsibilities and so necessitate the need for training.

Components of a performance management process usually identify training and development needs of individuals leading to concrete plans for development of skills,knowledge,and abilities.

One of the reasons for the underinvestment in training and development by Canadian companies is the perception that training,learning,and development expenditures represent a cost rather than an investment.

According to the textbook,what is the number-one attraction and retention tool for many organizations

Which of the following are two extrinsic benefits training will give an employee

Which Canadian organization is cited in the textbook as using training as a strategic business and retention tool

Which of the following statements best describes the average investment in training and development as a percentage of payroll in Canada

Which of the following is impacted by high-performance work systems

Studies consistently conclude that the majority of organizations do not use the ISD model,opting for the more traditional ADDIE training and development model.

The ISD model of training and development has three major steps: needs analysis,design,and delivery.

What tends to result when an organization subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies

Describe the factors that influence high-performance work systems (HPWS).

Which of the following would be considered part of a human resources system

What is the term for the process of establishing performance expectations,designing interventions and programs to improve performance,and monitoring the success of interventions and programs

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge,skills,abilities,flexibility,and commitment of employees.

According to the textbook,training programs based on the instructional systems design model of training and development fail when organizations do which of the following

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason

When applying the ISD model of training and development,the process often begins with the identification of a concern.

Company ABC decides to provide selected employees with cultural sensitivity training as it contemplates opening an office in Shanghai,China.This is a clear example of strategic training.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 1: The Training and Development Process

According to the textbook,which group of employees had the highest average number of training hours per employee in 2013

Restructuring,downsizing,and reengineering often lead to changes in employees' tasks and responsibilities and so necessitate the need for training.

Components of a performance management process usually identify training and development needs of individuals leading to concrete plans for development of skills,knowledge,and abilities.

One of the reasons for the underinvestment in training and development by Canadian companies is the perception that training,learning,and development expenditures represent a cost rather than an investment.

According to the textbook,what is the number-one attraction and retention tool for many organizations

Which of the following are two extrinsic benefits training will give an employee

Which Canadian organization is cited in the textbook as using training as a strategic business and retention tool

Which of the following statements best describes the average investment in training and development as a percentage of payroll in Canada

Which of the following is impacted by high-performance work systems

Studies consistently conclude that the majority of organizations do not use the ISD model,opting for the more traditional ADDIE training and development model.

The ISD model of training and development has three major steps: needs analysis,design,and delivery.

What tends to result when an organization subscribes to strategic human resource management whereby it has greater alignment between its HR practices and its strategies

Describe the factors that influence high-performance work systems (HPWS).

Which of the following would be considered part of a human resources system

What is the term for the process of establishing performance expectations,designing interventions and programs to improve performance,and monitoring the success of interventions and programs

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge,skills,abilities,flexibility,and commitment of employees.

According to the textbook,training programs based on the instructional systems design model of training and development fail when organizations do which of the following

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason

When applying the ISD model of training and development,the process often begins with the identification of a concern.

Company ABC decides to provide selected employees with cultural sensitivity training as it contemplates opening an office in Shanghai,China.This is a clear example of strategic training.

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters