Question 1

While a relatively simple method for funding,corporate budgeting ??______________

Accepted Answer

A)  helps control the costs of IT. 
B)  may result in an IT organization that is less end-user oriented. 
C)  encourages sharing of funding resources between IT and business units. 
D)  levies charges on specific users or business units. 
E)  gives business managers sole control over IT decisions. 
A)  helps control the costs of IT. 
B)  may result in an IT organization that is less end-user oriented. 
C)  encourages sharing of funding resources between IT and business units. 
D)  levies charges on specific users or business units. 
E)  gives business managers sole control over IT decisions.

Question 2

List some soft costs one would anticipate when implementing an IT solution.

Accepted Answer

When implementing an IT solution, soft c

Question 3

A CIO must have a strong understanding of technology and a limited understanding of the business.

Accepted Answer

A) True 
 B)False

Question 4

What can a manager expect from the IT organization?
Matching

Accepted Answer

The answer of What can a manager expect from the...

Question 5

Labor costs associated with an IT infrastructure far outweigh the actual capital investment cost.

Accepted Answer

A) True 
 B)False

Question 6

Which dimension of the balanced scorecard answers the question "How do customers see us?"

Accepted Answer

A)  Customer perspective 
B)  Innovating and learning perspective 
C)  Internal business perspective 
D)  Financial perspective 
E)  Supplier perspective 
A)  Customer perspective 
B)  Innovating and learning perspective 
C)  Internal business perspective 
D)  Financial perspective 
E)  Supplier perspective

Question 7

This costing technique looks beyond the initial capital investment of an IT solution and includes costs associated with technical support,administration,training and system retirement.

Accepted Answer

Total cost

Question 8

Why would an organization use the balanced scorecard and focus its metrics on more than just financials?

Accepted Answer

An organization would use the balanced s

Question 9

This is a term used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

Accepted Answer

Business t

Question 10

This method of IT funding is the most equitable,as the costs associated with IT are based on use.However,it can be difficult and tedious to calculate the usage costs.

Accepted Answer

A)  Allocation 
B)  Corporate budgeting 
C)  Usage 
D)  Distributed 
E)  Chargeback 
A)  Allocation 
B)  Corporate budgeting 
C)  Usage 
D)  Distributed 
E)  Chargeback

Question 11

Critical to the business case is the identification of both _________ and ________.

Accepted Answer

A)  costs, risks 
B)  costs, benefits 
C)  advantages, disadvantages 
D)  assumptions, risks 
E)  benefits, detriments 
A)  costs, risks 
B)  costs, benefits 
C)  advantages, disadvantages 
D)  assumptions, risks 
E)  benefits, detriments

Question 12

All of the following are qualities of a dashboard EXCEPT:

Accepted Answer

A)  Highly summarized 
B)  Key metric driven 
C)  Raw data 
D)  Effective Visualization 
E)  Alerts 
A)  Highly summarized 
B)  Key metric driven 
C)  Raw data 
D)  Effective Visualization 
E)  Alerts

Question 13

IT leaders must be part of the business strategy discussion.

Accepted Answer

A) True 
 B)False

Question 14

Cloud computing providers often take responsibility for managing data and applications for a firm.These cloud computing provider's management of a firm's information must consider international transfer of information.This is an example of which global IT issue?

Accepted Answer

A)  Political stability 
B)  Transparency 
C)  Sourcing 
D)  Data flow across borders 
E)  Business Continuity Planning 
A)  Political stability 
B)  Transparency 
C)  Sourcing 
D)  Data flow across borders 
E)  Business Continuity Planning

Question 15

An airport is in the process of implementing a new baggage claim system that tags each passenger's baggage with RFID.Readers are installed around the airport to track bags and see that the baggage is delivered to the right plane or the right carrousel.The airport is considering different funding models to see if the airlines,the airport or the passengers will be charged.Use the three funding models to explain how this new IT could be funded.

Accepted Answer

The three funding models that the airpor

Question 16

A balanced scorecard is a method used by IT departments to measure overall health and success of an IT investment.Match a type of measurement an IT organization may report with the appropriate balanced scorecard category it supports.

Accepted Answer

The answer of A balanced scorecard is a method used...

Question 17

In order to get support and approval for an IT investment,a manager must often create a(n)________________.

Accepted Answer

A)  IT portfolio 
B)  community plan 
C)  business case 
D)  workflow diagram 
E)  business technology plan 
A)  IT portfolio 
B)  community plan 
C)  business case 
D)  workflow diagram 
E)  business technology plan

Question 18

What does CIO stand for?

Accepted Answer

Chief Info

Question 19

Scorecards provide a summary of information gathered over a period of time. Another common IT monitoring tool is the _____________.

Accepted Answer

A)  baseline 
B)  metrics 
C)  portfolio 
D)  dashboard 
E)  monitor 
A)  baseline 
B)  metrics 
C)  portfolio 
D)  dashboard 
E)  monitor

Question 20

Two methods for communicating metrics are dashboards and _______.

Accepted Answer

The answer of Two methods for communicating metrics are dashboards...

While a relatively simple method for funding,corporate budgeting ??______________

List some soft costs one would anticipate when implementing an IT solution.

A CIO must have a strong understanding of technology and a limited understanding of the business.

What can a manager expect from the IT organization? Matching

Labor costs associated with an IT infrastructure far outweigh the actual capital investment cost.

Which dimension of the balanced scorecard answers the question "How do customers see us?"

This costing technique looks beyond the initial capital investment of an IT solution and includes costs associated with technical support,administration,training and system retirement.

Why would an organization use the balanced scorecard and focus its metrics on more than just financials?

This is a term used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

This method of IT funding is the most equitable,as the costs associated with IT are based on use.However,it can be difficult and tedious to calculate the usage costs.

Critical to the business case is the identification of both _ and .

All of the following are qualities of a dashboard EXCEPT:

IT leaders must be part of the business strategy discussion.

Cloud computing providers often take responsibility for managing data and applications for a firm.These cloud computing provider's management of a firm's information must consider international transfer of information.This is an example of which global IT issue?

A balanced scorecard is a method used by IT departments to measure overall health and success of an IT investment.Match a type of measurement an IT organization may report with the appropriate balanced scorecard category it supports.

In order to get support and approval for an IT investment,a manager must often create a(n)________________.

What does CIO stand for?

Scorecards provide a summary of information gathered over a period of time. Another common IT monitoring tool is the _____________.

Two methods for communicating metrics are dashboards and _______.

Linking Systems Strategy and the Organization

Strategic Use of Information Resources in a Global Economy

Organizational Strategy: Managerial Levers

Work Design: Enabling Global Collaboration

Building and Changing Global Business Processes

Information Systems Strategy: Architecture and Infrastructure

Governance of the Information Systems Organization

Sourcing Information Systems Around the World

Managing Projects in a Global Ecosystem

Business Analytics and Knowledge Management

Ethical Guidelines for Information Use

Filters

Exam 7: Cost Recovery of Information Systems

While a relatively simple method for funding,corporate budgeting ??______________

List some soft costs one would anticipate when implementing an IT solution.

A CIO must have a strong understanding of technology and a limited understanding of the business.

What can a manager expect from the IT organization? Matching

Labor costs associated with an IT infrastructure far outweigh the actual capital investment cost.

Which dimension of the balanced scorecard answers the question "How do customers see us?"

This costing technique looks beyond the initial capital investment of an IT solution and includes costs associated with technical support,administration,training and system retirement.

Why would an organization use the balanced scorecard and focus its metrics on more than just financials?

This is a term used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

This method of IT funding is the most equitable,as the costs associated with IT are based on use.However,it can be difficult and tedious to calculate the usage costs.

Critical to the business case is the identification of both _________ and ________.

All of the following are qualities of a dashboard EXCEPT:

IT leaders must be part of the business strategy discussion.

Cloud computing providers often take responsibility for managing data and applications for a firm.These cloud computing provider's management of a firm's information must consider international transfer of information.This is an example of which global IT issue?

A balanced scorecard is a method used by IT departments to measure overall health and success of an IT investment.Match a type of measurement an IT organization may report with the appropriate balanced scorecard category it supports.

In order to get support and approval for an IT investment,a manager must often create a(n)________________.

What does CIO stand for?

Scorecards provide a summary of information gathered over a period of time. Another common IT monitoring tool is the _____________.

Two methods for communicating metrics are dashboards and _______.

Linking Systems Strategy and the Organization

Strategic Use of Information Resources in a Global Economy

Organizational Strategy: Managerial Levers

Work Design: Enabling Global Collaboration

Building and Changing Global Business Processes

Information Systems Strategy: Architecture and Infrastructure

Governance of the Information Systems Organization

Sourcing Information Systems Around the World

Managing Projects in a Global Ecosystem

Business Analytics and Knowledge Management

Ethical Guidelines for Information Use

Filters

Critical to the business case is the identification of both _ and .