Question 1

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Accepted Answer

A)  bluffing 
B)  justifying 
C)  scapegoating 
D)  stretching 
E)  overconforming 
A)  bluffing 
B)  justifying 
C)  scapegoating 
D)  stretching 
E)  overconforming

Question 2

Which of the following factors contributes to political behavior in the organization?

Accepted Answer

A)  presence of pure and objective facts 
B)  existence of uniform goals and interests among all employees 
C)  provision of clear and objective performance outcomes 
D)  presence of limited resources in the organization 
E)  perception that gains of one group are not at the expense of the loss incurred by another group 
A)  presence of pure and objective facts 
B)  existence of uniform goals and interests among all employees 
C)  provision of clear and objective performance outcomes 
D)  presence of limited resources in the organization 
E)  perception that gains of one group are not at the expense of the loss incurred by another group

Question 3

A woman is most likely to experience sexual harassment as ________.

Accepted Answer

A)  a sales woman at a luxury car dealership 
B)  a teacher in an elementary school 
C)  a waitress at a sports bar 
D)  a professor at a small liberal arts college 
E)  a DJ at a hip radio station 
A)  a sales woman at a luxury car dealership 
B)  a teacher in an elementary school 
C)  a waitress at a sports bar 
D)  a professor at a small liberal arts college 
E)  a DJ at a hip radio station

Question 4

________ is the only tactic effective across organizational levels.

Accepted Answer

A)  Legitimacy 
B)  Inspirational appeal 
C)  Rational persuasion 
D)  Ingratiation 
E)  Pressure 
A)  Legitimacy 
B)  Inspirational appeal 
C)  Rational persuasion 
D)  Ingratiation 
E)  Pressure

Question 5

Daphne is one of the three project managers at Virgo Inc., an art and design studio. Raymond and Gabriel, the other two project managers, are unhappy working with Daphne as she always selects projects that suit her area of expertise and avoids projects which require more ambiguous work, have tight deadlines, and represent a low probability of success. Raymond and Gabriel feel that they deserve greater credit than Daphne for being open and accepting different work demands and situations, as opposed to Daphne, who always takes a conservative and risk-averse approach. Daphne is using the defensive behavior of ________ here.

Accepted Answer

A)  scapegoating 
B)  ingratiating 
C)  stalling 
D)  retaliating 
E)  playing safe 
A)  scapegoating 
B)  ingratiating 
C)  stalling 
D)  retaliating 
E)  playing safe

Question 6

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

Accepted Answer

A)  coalitions 
B)  exchange 
C)  pressure 
D)  rational persuasion 
E)  consultation 
A)  coalitions 
B)  exchange 
C)  pressure 
D)  rational persuasion 
E)  consultation

Question 7

________ power is based on identification with a person who has desirable resources or personal traits.

Accepted Answer

A)  Coercive 
B)  Legitimate 
C)  Referent 
D)  Expert 
E)  Reward 
A)  Coercive 
B)  Legitimate 
C)  Referent 
D)  Expert 
E)  Reward

Question 8

Limited resources are one of the major reasons for the development of organizational politics.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is something that often differentiates power from leadership?

Accepted Answer

A)  lack of dependence of followers 
B)  use of positive styles over negative tactics 
C)  downward influence of leader on followers 
D)  lack of goal compatibility between leaders and followers 
E)  lack of control on behavior of followers 
A)  lack of dependence of followers 
B)  use of positive styles over negative tactics 
C)  downward influence of leader on followers 
D)  lack of goal compatibility between leaders and followers 
E)  lack of control on behavior of followers

Question 10

Which of the following is true of political behavior in an organization?

Accepted Answer

A)  Political behavior is usually unethical. 
B)  Using political behavior is not necessary in most organizations. 
C)  Most experienced managers believe political behavior is a major part of organizational life. 
D)  Effective managers have been trained to use political behavior. 
E)  Political behavior is necessary for ensuring role clarity in an organization. 
A)  Political behavior is usually unethical. 
B)  Using political behavior is not necessary in most organizations. 
C)  Most experienced managers believe political behavior is a major part of organizational life. 
D)  Effective managers have been trained to use political behavior. 
E)  Political behavior is necessary for ensuring role clarity in an organization.

Question 11

Power is a function of ________.

Accepted Answer

A)  goal congruency 
B)  realization 
C)  inheritance 
D)  dependence 
E)  altruism 
A)  goal congruency 
B)  realization 
C)  inheritance 
D)  dependence 
E)  altruism

Question 12

________ power is based on the fear of the negative results from failing to comply.

Accepted Answer

A)  Legitimate 
B)  Coercive 
C)  Punitive 
D)  Referent 
E)  Abusive 
A)  Legitimate 
B)  Coercive 
C)  Punitive 
D)  Referent 
E)  Abusive

Question 13

Discuss the effectiveness of various influence tactics.

Accepted Answer

The effectiveness of some influence tact

Question 14

Which of the following is a differentiating factor between power and leadership?

Accepted Answer

A)  control 
B)  influence 
C)  ability 
D)  goal compatibility 
E)  negative affect 
A)  control 
B)  influence 
C)  ability 
D)  goal compatibility 
E)  negative affect

Question 15

Which of the following differentiates between high self-monitors and low self-monitors?

Accepted Answer

A)  High self-monitors are more likely to use defensive impression management techniques, while low self-monitors are more likely to use self-focused impression management techniques. 
B)  High self-monitors are commonly seen in collectivist cultures, while low self-monitors are commonly seen in individualist cultures. 
C)  High self-monitors tend to mold their appearances and behavior to fit each situation, while low self-monitors tend to present images of themselves that are consistent with their personalities. 
D)  High self-monitors prefer to avoid using power and politics at the workplace, while low self-monitors engage in a lot of politicking. 
E)  High self-monitors have an external locus of control as they attribute successes or failures to luck and fate, while low self-monitors have an internal locus of control and believe that they control the outcomes. 
A)  High self-monitors are more likely to use defensive impression management techniques, while low self-monitors are more likely to use self-focused impression management techniques. 
B)  High self-monitors are commonly seen in collectivist cultures, while low self-monitors are commonly seen in individualist cultures. 
C)  High self-monitors tend to mold their appearances and behavior to fit each situation, while low self-monitors tend to present images of themselves that are consistent with their personalities. 
D)  High self-monitors prefer to avoid using power and politics at the workplace, while low self-monitors engage in a lot of politicking. 
E)  High self-monitors have an external locus of control as they attribute successes or failures to luck and fate, while low self-monitors have an internal locus of control and believe that they control the outcomes.

Question 16

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

Accepted Answer

A)  scapegoating 
B)  buffing 
C)  stalling 
D)  justifying 
E)  overconforming 
A)  scapegoating 
B)  buffing 
C)  stalling 
D)  justifying 
E)  overconforming

Question 17

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

Accepted Answer

A)  ingratiation 
B)  consultation 
C)  personal appeals 
D)  exchange 
E)  pressure 
A)  ingratiation 
B)  consultation 
C)  personal appeals 
D)  exchange 
E)  pressure

Question 18

Recently, Curtis Gibson had an interview for the position of a senior manager at a transit service. At the interview, the interviewer made a passing remark about how policies can make or break the best economy in the world. Immediately, Curtis launched into a discussion of how true the interviewer was, substantiating his claim with stories from real economies around the world. Similarly, when the interviewer suggested that Curtis work the earlier shift because, if selected, he would have a long commute to reach work, Curtis vehemently agreed, saying, "You couldn't be more right." Which of the following impression management techniques is Curtis using?

Accepted Answer

A)  favors 
B)  exemplification 
C)  enhancement 
D)  self-promotion 
E)  conformity 
A)  favors 
B)  exemplification 
C)  enhancement 
D)  self-promotion 
E)  conformity

Question 19

Differentiate between rational persuasion and inspirational appeals in terms of their operation and direction of influence.

Accepted Answer

Rational persuasion is a power tactic th

Question 20

Under the zero-sum approach, rewards are distributed such that ________.

Accepted Answer

A)  rewards are equal and do not increase or decrease with changes in profit margins 
B)  rewards increase for all employees at an identical rate 
C)  any drop in profits reduces the pay of employees by an identical amount 
D)  amount allocated for rewards is variable 
E)  rewards increase for a group at the expense of loss for another group 
A)  rewards are equal and do not increase or decrease with changes in profit margins 
B)  rewards increase for all employees at an identical rate 
C)  any drop in profits reduces the pay of employees by an identical amount 
D)  amount allocated for rewards is variable 
E)  rewards increase for a group at the expense of loss for another group

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Which of the following factors contributes to political behavior in the organization?

A woman is most likely to experience sexual harassment as ________.

________ is the only tactic effective across organizational levels.

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

________ power is based on identification with a person who has desirable resources or personal traits.

Limited resources are one of the major reasons for the development of organizational politics.

Which of the following is something that often differentiates power from leadership?

Which of the following is true of political behavior in an organization?

Power is a function of ________.

________ power is based on the fear of the negative results from failing to comply.

Discuss the effectiveness of various influence tactics.

Which of the following is a differentiating factor between power and leadership?

Which of the following differentiates between high self-monitors and low self-monitors?

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

Differentiate between rational persuasion and inspirational appeals in terms of their operation and direction of influence.

Under the zero-sum approach, rewards are distributed such that ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 13: Power and Politics

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Which of the following factors contributes to political behavior in the organization?

A woman is most likely to experience sexual harassment as ________.

________ is the only tactic effective across organizational levels.

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

________ power is based on identification with a person who has desirable resources or personal traits.

Limited resources are one of the major reasons for the development of organizational politics.

Which of the following is something that often differentiates power from leadership?

Which of the following is true of political behavior in an organization?

Power is a function of ________.

________ power is based on the fear of the negative results from failing to comply.

Discuss the effectiveness of various influence tactics.

Which of the following is a differentiating factor between power and leadership?

Which of the following differentiates between high self-monitors and low self-monitors?

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

Differentiate between rational persuasion and inspirational appeals in terms of their operation and direction of influence.

Under the zero-sum approach, rewards are distributed such that ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters