Question 1

The dimensions of information systems are people,organizations,and information technology.

Accepted Answer

A) True 
 B)False

Question 2

Operations management,as a discipline,is directly relevant to three occupational categories:

Accepted Answer

A) industrial production managers,operations analysts,and administrative service managers. 
B) project managers,production managers,and administrative service managers. 
C) project managers,production managers,and industrial production managers. 
D) finance,accounting,and management. 
A) industrial production managers,operations analysts,and administrative service managers. 
B) project managers,production managers,and administrative service managers. 
C) project managers,production managers,and industrial production managers. 
D) finance,accounting,and management.

Question 3

The six important business objectives of information technology are: new products,services,and business models;customer and supplier intimacy;improved decision making;competitive advantage;operational excellence,and:

Accepted Answer

A) flexibility. 
B) survival. 
C) improved business practices. 
D) improved efficiency. 
A) flexibility. 
B) survival. 
C) improved business practices. 
D) improved efficiency.

Question 4

The world's largest and most widely used network is:

Accepted Answer

A) usa.gov. 
B) the Web. 
C) the Internet. 
D) DARPAnet. 
A) usa.gov. 
B) the Web. 
C) the Internet. 
D) DARPAnet.

Question 5

Describe at least three of the general information skills essential for all business careers.

Accepted Answer

General information skills essential for

Question 6

Which of the following is an example of a business using information systems to create new products and services?

Accepted Answer

A) Apple's creation of the iPod 
B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced 
C) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker 
D) Verizon's Web-based digital dashboard providing real-time company information for managers 
A) Apple's creation of the iPod 
B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced 
C) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker 
D) Verizon's Web-based digital dashboard providing real-time company information for managers

Question 7

Data management technology consists of:

Accepted Answer

A) the physical hardware and media used by an organization for storing data. 
B) the detailed,preprogrammed instructions that control and coordinate the computer hardware components in an information system. 
C) the software governing the organization of data on physical storage media. 
D) the hardware and software used to transfer data. 
A) the physical hardware and media used by an organization for storing data. 
B) the detailed,preprogrammed instructions that control and coordinate the computer hardware components in an information system. 
C) the software governing the organization of data on physical storage media. 
D) the hardware and software used to transfer data.

Question 8

What is the estimated growth rate for information systems managers jobs through 2018?

Accepted Answer

A) 3% 
B) -%1 
C) 45% 
D) 17% 
A) 3% 
B) -%1 
C) 45% 
D) 17%

Question 9

Data is information that has been shaped into a form that is meaningful to human beings.

Accepted Answer

A) True 
 B)False

Question 10

An example of raw data from a national chain of automobile stores would be:

Accepted Answer

A) average of 13 Toyotas sold daily in Kentucky in 2007. 
B) 300 Toyota RAV4s sold during fourth quarter 2007 in Kentucky. 
C) 1 Toyota RAV4 sold January 7,2008 in Louisville,Kentucky - $28000. 
D) annual sales of Toyota RAV4s increased 2.4 percent. 
A) average of 13 Toyotas sold daily in Kentucky in 2007. 
B) 300 Toyota RAV4s sold during fourth quarter 2007 in Kentucky. 
C) 1 Toyota RAV4 sold January 7,2008 in Louisville,Kentucky - $28000. 
D) annual sales of Toyota RAV4s increased 2.4 percent.

Question 11

An information system can be defined technically as a set of interrelated components that collect (or retrieve),process,store,and distribute information to support:

Accepted Answer

A) decision making and control in an organization. 
B) communications and data flow. 
C) managers analyzing the organization's raw data. 
D) the creation of new products and services. 
A) decision making and control in an organization. 
B) communications and data flow. 
C) managers analyzing the organization's raw data. 
D) the creation of new products and services.

Question 12

Intranets:

Accepted Answer

A) are based on mainframe technology. 
B) are multiple networks joined together. 
C) are typically used to communicate with the business's trusted vendors. 
D) use Internet technology for a private company network. 
A) are based on mainframe technology. 
B) are multiple networks joined together. 
C) are typically used to communicate with the business's trusted vendors. 
D) use Internet technology for a private company network.

Question 13

A network requires at least three computers and a shared resource.

Accepted Answer

A) True 
 B)False

Question 14

The culture of UPS places service to the customer among the company's highest business objectives,which is reflected in their use of information systems to enable customer tracking of their packages.Based on your reading of Chapter 1,why is "culture" an important factor to consider when building information system solutions to business problems?

Accepted Answer

A) Culture is one element that can be radically changed,not always for the better,by new information systems. 
B) Culture affects how information system solutions are implemented and used. 
C) Culture is a cauldron of employee perspectives and conflicts,which can be used to improve business processes. 
D) Culture is the driving force behind decision making and innovation. 
A) Culture is one element that can be radically changed,not always for the better,by new information systems. 
B) Culture affects how information system solutions are implemented and used. 
C) Culture is a cauldron of employee perspectives and conflicts,which can be used to improve business processes. 
D) Culture is the driving force behind decision making and innovation.

Question 15

UPS's use of Web-based tools that allow customers to embed UPS functions,such as tracking and cost calculations,into their own Web sites was an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 16

An example of a business using information systems for customer and supplier intimacy is:

Accepted Answer

A) Apple's creation of the iPod. 
B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced. 
C) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker. 
D) Verizon's Web-based digital dashboard providing real-time company information for managers. 
A) Apple's creation of the iPod. 
B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced. 
C) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker. 
D) Verizon's Web-based digital dashboard providing real-time company information for managers.

Question 17

An information skill important for a marketing major would be:

Accepted Answer

A) an understanding of online transaction and reporting systems. 
B) an understanding of product management enterprise systems. 
C) an understanding of supplier management enterprise systems. 
D) an understanding of enterprise systems that enhance leadership. 
A) an understanding of online transaction and reporting systems. 
B) an understanding of product management enterprise systems. 
C) an understanding of supplier management enterprise systems. 
D) an understanding of enterprise systems that enhance leadership.

Question 18

In a hierarchical organization,the upper levels consist of:

Accepted Answer

A) managerial and professional workers. 
B) managerial,professional,and technical workers. 
C) professional and operational workers. 
D) managerial,professional,and operational workers. 
A) managerial and professional workers. 
B) managerial,professional,and technical workers. 
C) professional and operational workers. 
D) managerial,professional,and operational workers.

Question 19

Which of the following statements is not true?

Accepted Answer

A) The most common and successful offshore outsourcing projects involve production programming and system maintenance programming work,along with call center work. 
B) Inflation in Indian wages for technology work is leading to a counter movement of jobs back to the United States. 
C) The fear that offshore outsourcing will reduce demand for new information system hires in the U.S.is mitigated by the fact that reduced IT expenditures results in increased IT investments and the creation of domestic jobs. 
D) The impact of domestic IT outsourcing has been very disruptive to some regional areas of the U.S. 
A) The most common and successful offshore outsourcing projects involve production programming and system maintenance programming work,along with call center work. 
B) Inflation in Indian wages for technology work is leading to a counter movement of jobs back to the United States. 
C) The fear that offshore outsourcing will reduce demand for new information system hires in the U.S.is mitigated by the fact that reduced IT expenditures results in increased IT investments and the creation of domestic jobs. 
D) The impact of domestic IT outsourcing has been very disruptive to some regional areas of the U.S.

Question 20

Electronic computers and related software programs are the technical foundation,the tools and materials,of:

Accepted Answer

A) all business procedures. 
B) information accumulation. 
C) modern information systems. 
D) all industrialized countries. 
A) all business procedures. 
B) information accumulation. 
C) modern information systems. 
D) all industrialized countries.

The dimensions of information systems are people,organizations,and information technology.

Operations management,as a discipline,is directly relevant to three occupational categories:

The six important business objectives of information technology are: new products,services,and business models;customer and supplier intimacy;improved decision making;competitive advantage;operational excellence,and:

The world's largest and most widely used network is:

Describe at least three of the general information skills essential for all business careers.

Which of the following is an example of a business using information systems to create new products and services?

Data management technology consists of:

What is the estimated growth rate for information systems managers jobs through 2018?

Data is information that has been shaped into a form that is meaningful to human beings.

An example of raw data from a national chain of automobile stores would be:

An information system can be defined technically as a set of interrelated components that collect (or retrieve),process,store,and distribute information to support:

Intranets:

A network requires at least three computers and a shared resource.

UPS's use of Web-based tools that allow customers to embed UPS functions,such as tracking and cost calculations,into their own Web sites was an information systems solution used to achieve customer intimacy.

An example of a business using information systems for customer and supplier intimacy is:

An information skill important for a marketing major would be:

In a hierarchical organization,the upper levels consist of:

Which of the following statements is not true?

Electronic computers and related software programs are the technical foundation,the tools and materials,of:

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters

Exam 1: Business Information Systems in Your Career

The dimensions of information systems are people,organizations,and information technology.

Operations management,as a discipline,is directly relevant to three occupational categories:

The six important business objectives of information technology are: new products,services,and business models;customer and supplier intimacy;improved decision making;competitive advantage;operational excellence,and:

The world's largest and most widely used network is:

Describe at least three of the general information skills essential for all business careers.

Which of the following is an example of a business using information systems to create new products and services?

Data management technology consists of:

What is the estimated growth rate for information systems managers jobs through 2018?

Data is information that has been shaped into a form that is meaningful to human beings.

An example of raw data from a national chain of automobile stores would be:

An information system can be defined technically as a set of interrelated components that collect (or retrieve),process,store,and distribute information to support:

Intranets:

A network requires at least three computers and a shared resource.

UPS's use of Web-based tools that allow customers to embed UPS functions,such as tracking and cost calculations,into their own Web sites was an information systems solution used to achieve customer intimacy.

An example of a business using information systems for customer and supplier intimacy is:

An information skill important for a marketing major would be:

In a hierarchical organization,the upper levels consist of:

Which of the following statements is not true?

Electronic computers and related software programs are the technical foundation,the tools and materials,of:

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters