Exam 3: Defining and Designing the Work

Although work teams can have positive effects on an organization's productivity,sometimes teams cause problems.Which situation would NOT be a work-team-related problem?

What is a job analysis?

As a manager,if you are to decide on the pay rate of a job,you would base your decisions on the demands of the job and the conditions and hazards under which the work is performed.

Employee contribution programs increase the degree to which employees engage in work processes and/or organizational decisions.

With work teams,managers accept the notion that the group is the logical work unit to apply resources to resolve organizational problems and concerns.

What does the job characteristics model examine?

Job specifications describe the duties,tasks,and responsibilities performed on the job and therefore play a key role in performance appraisal.

Scenario 3.1: Make a Splash You are the newly hired Out of School Supervisor reporting to the Child Care Manager at the new H20 recreation complex in the growing community of Northfield in northern Saskatchewan.The new child care program is just one of the many Y programs that range from swimming and fitness to youth leadership and outdoor programs.The Director of the complex plans to offer over 50 new 'first time' programs this upcoming fall and winter so that the community has activities to enjoy during the cold seasons.The community spent several years working with the YMCA-YWCA's to raise funds to build this recreation centre with the goal to help build a healthier community. Your new job requires you to hire,supervise and manage the performance of all the childcare leaders in the proposed day camps,preschool programs and the two out of school care programs.These programs would provide child care to more than 110 families.You anticipate that you will require 15 new part-time and 5 full-time child care leaders as well as 1 part-time clerk and 1 full-time office administrator.What is most important is that all the newly hired childcare leaders not only assist in providing lots of fun and play-based educational programming,but also ensure that the children's safety and supervision occurs according to provincial licensing requirements and standards at all times.Criminal record checks will be conducted.Childcare leaders must be 19 years of age (licensing standards),with a minimum of 1 year childcare-related experience,have a current First Aid and CPR certificate,and have completed a course or a combination of courses of a least 40 hours duration in child development,health and safety,and nutrition.Further certification and education in a child centred discipline is considered an asset. The Director stated that a few sample job advertisements had been collected from other Ys but that they have not had time to write job descriptions for any of the new jobs.The Director gave you a copy of the local newspaper advertisement for the 7 lifeguard positions which simply listed the lifeguard certifications required.The Director stated that job descriptions are of limited value because they are time-consuming to write and would inhibit the new childcare leaders' and lifeguards' flexibility to do the wide range of tasks required of them when opening a new facility,but then left the decision to write or not to write job descriptions up to you.You decide to write job descriptions. -Please refer to Scenario 3.1.The childcare leader role provides "lots of fun and play-based educational programming." What is this an example of?

What is a job analysis? What is a job description? What data is included in a job description?

What is the human resource function called when a manager uses the information on the job description as a basis to compare the skills and abilities of each applicant?

What must managers do in order to successfully implement work designs for group contributions?

What is NOT included in most job descriptions?

What is one dimension of the job characteristics model?

What is the process of obtaining information about job-duties,tasks,or activities called?

The line manager takes an active role in determining what skills and abilities are needed to successfully perform the work.

Job analysis is usually more accurate and objective if the job analyst can prepare the job description without consulting supervisors or jobholders.

Conducting job analysis is primarily the responsibility of the jobholder.

Which of the following HRM processes does NOT make use of information about the work or job?

The "job requirements " section of the job description answers the question,"What are the key duties and responsibilities of this job?".

Which of the following is NOT a problem frequently associated with job descriptions?