Question 1

A manager is having difficulty distinguishing between a job position,a job,or work.Which phrase best defines a job?

Accepted Answer

A) A group of related work activities and duties. 
B) The specific duties and responsibilities performed by one employee. 
C) The knowledge,skills,and abilities required to perform work. 
D) The tasks,duties and responsibilities that need to be completed. 
A) A group of related work activities and duties. 
B) The specific duties and responsibilities performed by one employee. 
C) The knowledge,skills,and abilities required to perform work. 
D) The tasks,duties and responsibilities that need to be completed.

Question 2

Job analysis is the process of obtaining information about jobs or work by determining what the duties,tasks,or activities are and what the skills,knowledge,and abilities are associated with those jobs.

Accepted Answer

A) True 
 B)False

Question 3

Most job descriptions include a job title,a summary of job,and a job duty section.

Accepted Answer

A) True 
 B)False

Question 4

What is the process of systematically defining and arranging tasks,roles,and other processes to achieve employee goals and organizational effectiveness?

Accepted Answer

A) job analysis 
B) organizational design 
C) job evaluation 
D) job design 
A) job analysis 
B) organizational design 
C) job evaluation 
D) job design

Question 5

The special skills,knowledge,and abilities that are required to successfully perform the job are known as the job descriptions.

Accepted Answer

A) True 
 B)False

Question 6

What are job descriptions?

Accepted Answer

A) written documents that list the different duties,tasks,and responsibilities that make up a job 
B) written documents that list the performance standards to successfully complete a job 
C) written documents that list the educational background and skills required to do the job 
D) written documents that list the work experience required to do the job 
A) written documents that list the different duties,tasks,and responsibilities that make up a job 
B) written documents that list the performance standards to successfully complete a job 
C) written documents that list the educational background and skills required to do the job 
D) written documents that list the work experience required to do the job

Question 7

What data would you need to consider in writing the job description if it excluded the job specifications?

Accepted Answer

A) job skills required 
B) job responsibilities and tasks 
C) working conditions and physical and mental 
D) education and experience 
A) job skills required 
B) job responsibilities and tasks 
C) working conditions and physical and mental 
D) education and experience

Question 8

A problem with performance standards is that they limit open communication between the employee and the supervisor.

Accepted Answer

A) True 
 B)False

Question 9

What two characteristics do all group techniques that involve employees more fully in their organizations have in common?

Accepted Answer

A) enhancing communications and increasing commitment 
B) enhancing collaboration and increasing synergy 
C) increasing motivation and enhancing strategy 
D) increasing individualism and enhancing collaboration 
A) enhancing communications and increasing commitment 
B) enhancing collaboration and increasing synergy 
C) increasing motivation and enhancing strategy 
D) increasing individualism and enhancing collaboration

Question 10

A position consists of specific duties and responsibilities performed by only one employee.

Accepted Answer

A) True 
 B)False

Question 11

The expected results of the job,such as what you are expected to accomplish as well as how much and how fast,are known as the standards of performance.

Accepted Answer

A) True 
 B)False

Question 12

Scenario 3.1: Make a Splash
You are the newly hired Out of School Supervisor reporting to the Child Care Manager at the new H20 recreation complex in the growing community of Northfield in northern Saskatchewan.The new child care program is just one of the many Y programs that range from swimming and fitness to youth leadership and outdoor programs.The Director of the complex plans to offer over 50 new 'first time' programs this upcoming fall and winter so that the community has activities to enjoy during the cold seasons.The community spent several years working with the YMCA-YWCA's to raise funds to build this recreation centre with the goal to help build a healthier community.
Your new job requires you to hire,supervise and manage the performance of all the childcare leaders in the proposed day camps,preschool programs and the two out of school care programs.These programs would provide child care to more than 110 families.You anticipate that you will require 15 new part-time and 5 full-time child care leaders as well as 1 part-time clerk and 1 full-time office administrator.What is most important is that all the newly hired childcare leaders not only assist in providing lots of fun and play-based educational programming,but also ensure that the children's safety and supervision occurs according to provincial licensing requirements and standards at all times.Criminal record checks will be conducted.Childcare leaders must be 19 years of age (licensing standards),with a minimum of 1 year childcare-related experience,have a current First Aid and CPR certificate,and have completed a course or a combination of courses of a least 40 hours duration in child development,health and safety,and nutrition.Further certification and education in a child centred discipline is considered an asset.
The Director stated that a few sample job advertisements had been collected from other Ys but that they have not had time to write job descriptions for any of the new jobs.The Director gave you a copy of the local newspaper advertisement for the 7 lifeguard positions which simply listed the lifeguard certifications required.The Director stated that job descriptions are of limited value because they are time-consuming to write and would inhibit the new childcare leaders' and lifeguards' flexibility to do the wide range of tasks required of them when opening a new facility,but then left the decision to write or not to write job descriptions up to you.You decide to write job descriptions.
-Please refer to Scenario 3.1.What is the best method for collecting the initial job information on the clerk role at H20?

Accepted Answer

A) observation 
B) NOC and career profiles 
C) interview 
D) develop a job analysis questionnaire 
A) observation 
B) NOC and career profiles 
C) interview 
D) develop a job analysis questionnaire

Question 13

What does the job specification section describe?

Accepted Answer

A) skill and physical demands 
B) skill and physical outputs 
C) age and physical demands 
D) experience and mental demands 
A) skill and physical demands 
B) skill and physical outputs 
C) age and physical demands 
D) experience and mental demands

Question 14

What is the human resource function called when a manager uses the information on the job description and specifications to determine the rate in which the job is paid?

Accepted Answer

A) performance reviews 
B) compensation 
C) performance evaluation 
D) pay equity 
A) performance reviews 
B) compensation 
C) performance evaluation 
D) pay equity

Question 15

In order to effectively perform most of the HRM processes and practices,HR managers need the requirements of the jobs in an organization.

Accepted Answer

A) True 
 B)False

Question 16

Validating job specifications will help avoid discrimination in the recruitment and selection processes.

Accepted Answer

A) True 
 B)False

Question 17

Scenario 3.1: Make a Splash
You are the newly hired Out of School Supervisor reporting to the Child Care Manager at the new H20 recreation complex in the growing community of Northfield in northern Saskatchewan.The new child care program is just one of the many Y programs that range from swimming and fitness to youth leadership and outdoor programs.The Director of the complex plans to offer over 50 new 'first time' programs this upcoming fall and winter so that the community has activities to enjoy during the cold seasons.The community spent several years working with the YMCA-YWCA's to raise funds to build this recreation centre with the goal to help build a healthier community.
Your new job requires you to hire,supervise and manage the performance of all the childcare leaders in the proposed day camps,preschool programs and the two out of school care programs.These programs would provide child care to more than 110 families.You anticipate that you will require 15 new part-time and 5 full-time child care leaders as well as 1 part-time clerk and 1 full-time office administrator.What is most important is that all the newly hired childcare leaders not only assist in providing lots of fun and play-based educational programming,but also ensure that the children's safety and supervision occurs according to provincial licensing requirements and standards at all times.Criminal record checks will be conducted.Childcare leaders must be 19 years of age (licensing standards),with a minimum of 1 year childcare-related experience,have a current First Aid and CPR certificate,and have completed a course or a combination of courses of a least 40 hours duration in child development,health and safety,and nutrition.Further certification and education in a child centred discipline is considered an asset.
The Director stated that a few sample job advertisements had been collected from other Ys but that they have not had time to write job descriptions for any of the new jobs.The Director gave you a copy of the local newspaper advertisement for the 7 lifeguard positions which simply listed the lifeguard certifications required.The Director stated that job descriptions are of limited value because they are time-consuming to write and would inhibit the new childcare leaders' and lifeguards' flexibility to do the wide range of tasks required of them when opening a new facility,but then left the decision to write or not to write job descriptions up to you.You decide to write job descriptions.
-Please refer to Scenario 3.1.As the Out of School Supervisor,what would be your first step in writing the childcare leader job description?

Accepted Answer

A) obtain job information about childcare leaders through interviews and online career information 
B) identify the use of the childcare leader's job description and where to get the job information for its use 
C) collect online information about the duties,responsibilities and experiences required of childcare leaders 
D) determine the sources of job information for childcare leaders 
A) obtain job information about childcare leaders through interviews and online career information 
B) identify the use of the childcare leader's job description and where to get the job information for its use 
C) collect online information about the duties,responsibilities and experiences required of childcare leaders 
D) determine the sources of job information for childcare leaders

Question 18

In the future,what will companies use to describe the work to be done instead of focusing on job descriptions?

Accepted Answer

A) work profiles 
B) roles 
C) competencies 
D) position 
A) work profiles 
B) roles 
C) competencies 
D) position

Question 19

The practical method of having a "living job description" requires that the manager and the incumbent employee ensure that all substantial changes are documented on an ongoing basis.

Accepted Answer

A) True 
 B)False

Question 20

In choosing or selecting the individual who has the most relevant qualifications for the job,the manager will use the information in the job standards.

Accepted Answer

A) True 
 B)False

A manager is having difficulty distinguishing between a job position,a job,or work.Which phrase best defines a job?

Job analysis is the process of obtaining information about jobs or work by determining what the duties,tasks,or activities are and what the skills,knowledge,and abilities are associated with those jobs.

Most job descriptions include a job title,a summary of job,and a job duty section.

What is the process of systematically defining and arranging tasks,roles,and other processes to achieve employee goals and organizational effectiveness?

The special skills,knowledge,and abilities that are required to successfully perform the job are known as the job descriptions.

What are job descriptions?

What data would you need to consider in writing the job description if it excluded the job specifications?

A problem with performance standards is that they limit open communication between the employee and the supervisor.

What two characteristics do all group techniques that involve employees more fully in their organizations have in common?

A position consists of specific duties and responsibilities performed by only one employee.

The expected results of the job,such as what you are expected to accomplish as well as how much and how fast,are known as the standards of performance.

What does the job specification section describe?

What is the human resource function called when a manager uses the information on the job description and specifications to determine the rate in which the job is paid?

In order to effectively perform most of the HRM processes and practices,HR managers need the requirements of the jobs in an organization.

Validating job specifications will help avoid discrimination in the recruitment and selection processes.

In the future,what will companies use to describe the work to be done instead of focusing on job descriptions?

The practical method of having a "living job description" requires that the manager and the incumbent employee ensure that all substantial changes are documented on an ongoing basis.

In choosing or selecting the individual who has the most relevant qualifications for the job,the manager will use the information in the job standards.

The Challenges of Hrm

The Legal Framework of Hrm

Human Resource Planning, recruitment, and Selection

Orientation, training, and Development

Managing Performance

Recognizing and Rewarding Employees

A Part 1creating a Safe and Healthy Work Environment

B Part 2creating a Safe and Healthy Work Environment

Management Rights, employee Rights, and Discipline

Labour Relations and Collective Bargaining

International Human Resources Management

Filters

Exam 3: Defining and Designing the Work

A manager is having difficulty distinguishing between a job position,a job,or work.Which phrase best defines a job?

Job analysis is the process of obtaining information about jobs or work by determining what the duties,tasks,or activities are and what the skills,knowledge,and abilities are associated with those jobs.

Most job descriptions include a job title,a summary of job,and a job duty section.

What is the process of systematically defining and arranging tasks,roles,and other processes to achieve employee goals and organizational effectiveness?

The special skills,knowledge,and abilities that are required to successfully perform the job are known as the job descriptions.

What are job descriptions?

What data would you need to consider in writing the job description if it excluded the job specifications?

A problem with performance standards is that they limit open communication between the employee and the supervisor.

What two characteristics do all group techniques that involve employees more fully in their organizations have in common?

A position consists of specific duties and responsibilities performed by only one employee.

The expected results of the job,such as what you are expected to accomplish as well as how much and how fast,are known as the standards of performance.

What does the job specification section describe?

What is the human resource function called when a manager uses the information on the job description and specifications to determine the rate in which the job is paid?

In order to effectively perform most of the HRM processes and practices,HR managers need the requirements of the jobs in an organization.

Validating job specifications will help avoid discrimination in the recruitment and selection processes.

In the future,what will companies use to describe the work to be done instead of focusing on job descriptions?

The practical method of having a "living job description" requires that the manager and the incumbent employee ensure that all substantial changes are documented on an ongoing basis.

In choosing or selecting the individual who has the most relevant qualifications for the job,the manager will use the information in the job standards.

The Challenges of Hrm

The Legal Framework of Hrm

Human Resource Planning, recruitment, and Selection

Orientation, training, and Development

Managing Performance

Recognizing and Rewarding Employees

A Part 1creating a Safe and Healthy Work Environment

B Part 2creating a Safe and Healthy Work Environment

Management Rights, employee Rights, and Discipline

Labour Relations and Collective Bargaining

International Human Resources Management

Filters