Exam 12: Managing Workforce Flow

Sequential socialization occurs when the steps in socialization occur in a specific order.

________ downsizing targets specific locations for headcount reduction,perhaps due to the loss of an important customer.

Attrition occurs when a company hires fewer new employees.

When a call center fires an employee who cannot meet her call volume goals,which of the following types of turnover has occurred?

After a wave of retirements,new employees hired to replace the retirees are likely to experience what type of socialization?

Which of the following,if implemented,would reduce the number of less productive workers in a firm?

What is downsizing and how is it best done? List and describe four ways of choosing who gets targeted during a downsizing.

With disjunctive socialization,newcomers are left alone to develop their own interpretations of the organization and situations they observe.

Asking a departing employee why he or she is leaving the firm is a(n)________.

When a poor performer leaves,functional turnover has occurred.

Firms that do not have proper documentation to terminate an employee but want to end the employment relationship,and at the same time reduce the possibility of a lawsuit,offer the employee a(n)________.

A layoff is an example of which type of turnover?

Companies generally try to minimize turnover that is ________.

Investiture socialization programs try to strip away new hires' personal characteristics.

Which of the following is true about downsizing?

Anticipatory socialization occurs when employees receive training and begin learning about the company culture and norms,and how to do the job.

Socialization programs help new employees understand the traditions of the company.

________ has been found to enhance new hires' loyalty and reduce their turnover..

Orientation provides employees with the knowledge and skills they need to do their jobs.

How is orientation different from socialization?