Exam 4: Strategic Job Analysis and Competency Modeling

A job task is a(n)________.

________ helps a company tailor its recruiting message to appeal to the needs,values,and motivations of targeted potential applicants.

Which of the following is contained in a task statement?

A reward's differential refers to the uniqueness of the reward.

________ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.

The first step in conducting a job analysis is to ________.

Which of the following types of workers would most value the reward of having different tasks to do every day?

In analyzing a job of a stenographer that is to be advertised as a vacancy,an employer found that the ________ for the job was rapid typing skills.

When Mary's Macaroons conducted a ________ on its customer service positions,it found that 35% of the customer service employee's time was being spent on administrative duties,not focusing on customer service.

_____generates a list of 50 to 200 tasks grouped in categories reflecting major functions of the job as the functions relate to selection purposes.

The critical incidents technique of job analysis is a method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job.

Pay is an example of an extrinsic reward.

Desirable criteria are those that may enhance the new hire's job performance,but are not essential to adequate job performance.

A formal group or cluster of tasks is a ________.

In staffing,O*NET is used for ________.

Under the Americans with Disabilities Act,if a disabled applicant can perform the essential functions of a job with reasonable accommodation,they must be considered for the position.

Formal job descriptions are best for young organizations that need flexible employees.

Define "job description" and "person specification" and describe how they are used.

Dana works as a financial consultant at a start-up company called MoneyCare.While some of her friends earn more than she does working for similar positions in other companies,Dana finds her work far more interesting and challenging than what her friends do.As MoneyCare is a small organization,Dana has a lot of responsibilities and believes that she is actually learning far more on the job than she thought she would.Which of the following statements is true about Dana?

General Stores Inc. ,a chain of retail stores short-listed four candidates for the two vacant positions of store manager.They were particularly keen on Mark Evans,who had an excellent background and impressive interpersonal skills.To lure Mark in,they offered him an extremely lucrative package that he was unlikely to get anywhere else.They also hired Doug Pyers for the other vacancy,although Mark got a better deal than Doug.In spite of this,General Stores was unable to retain Mark for more than a few months.Which of the following,if true,could explain this apparent discrepancy?