Question 1

Which of the following is an intrinsic reward?

Accepted Answer

A)  Recognition 
B)  Interesting task 
C)  Employee benefits 
D)  Monetary bonus 
A)  Recognition 
B)  Interesting task 
C)  Employee benefits 
D)  Monetary bonus

Question 2

Individuals who are motivated by personalized power like to make an impact on and influence others.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements best describes the theory of operant conditioning?

Accepted Answer

A)  Both positive and negative reinforcement increase behavior while punishment and extinction decrease behavior. 
B)  People will compare their circumstances with those of similar others, and this behavior motivates them to seek fairness in the way they are rewarded for performance. 
C)  Individuals have multiple needs that must be fulfilled in a specific hierarchical order to ensure the greatest level of satisfaction. 
D)  Employees expect that high effort should lead to good performance and that good performance, in turn, should lead to reward. 
A)  Both positive and negative reinforcement increase behavior while punishment and extinction decrease behavior. 
B)  People will compare their circumstances with those of similar others, and this behavior motivates them to seek fairness in the way they are rewarded for performance. 
C)  Individuals have multiple needs that must be fulfilled in a specific hierarchical order to ensure the greatest level of satisfaction. 
D)  Employees expect that high effort should lead to good performance and that good performance, in turn, should lead to reward.

Question 4

Which of the following is a characteristic of an organization's climate with high employee engagement?

Accepted Answer

A)  Negative reinforcement 
B)  Training and development 
C)  High power distance 
D)  Centralized decision making 
A)  Negative reinforcement 
B)  Training and development 
C)  High power distance 
D)  Centralized decision making

Question 5

Managers at Bridgeport Company sought to establish a culture that fosters mutual reliance and friendship among coworkers, values collaboration and teamwork, and encourages sharing of best practices so as to fulfill employees' drive to

Accepted Answer

A)  acquire. 
B)  bond. 
C)  comprehend. 
D)  defend. 
A)  acquire. 
B)  bond. 
C)  comprehend. 
D)  defend.

Question 6

According to Herzberg, fulfilling potential dissatisfiers causes people to become less dissatisfied.

Accepted Answer

A) True 
 B)False

Question 7

Describe the features of reinforcement theory.

Accepted Answer

The process of using rewards or punishme

Question 8

Which of the following is an extrinsic reward?

Accepted Answer

A)  Autonomy 
B)  Challenging task 
C)  Self-direction 
D)  Compensation 
A)  Autonomy 
B)  Challenging task 
C)  Self-direction 
D)  Compensation

Question 9

The managers in an organization wanted to reduce employee turnover by increasing employee job satisfaction. Therefore, they provided employees with a safe work environment and a sense of job security. However, the turnover rate did not decrease even after implementing these changes. During exit interviews, the employees complained that they do not have any opportunities for achievement and personal recognition. From this scenario, according to Herzberg's theory, it can be understood that

Accepted Answer

A)  hygiene factors are lacking in the organization. 
B)  the organization falls short of motivators. 
C)  all employees are self-actualized individuals. 
D)  the employees' higher-order needs are met. 
A)  hygiene factors are lacking in the organization. 
B)  the organization falls short of motivators. 
C)  all employees are self-actualized individuals. 
D)  the employees' higher-order needs are met.

Question 10

Which of the following theories is a variant on Maslow's hierarchy theory that involves three instead of five levels?

Accepted Answer

A)  Expectancy theory 
B)  Alderfer's ERG theory 
C)  Goal-setting theory 
D)  McClelland's acquired needs theory 
A)  Expectancy theory 
B)  Alderfer's ERG theory 
C)  Goal-setting theory 
D)  McClelland's acquired needs theory

Question 11

Richard uses rewards and punishments to induce desired behaviors. Richard subscribes to _____ theory.

Accepted Answer

A)  equity 
B)  reinforcement 
C)  acquired needs 
D)  expectancy 
A)  equity 
B)  reinforcement 
C)  acquired needs 
D)  expectancy

Question 12

Differentiate extrinsic and intrinsic rewards of motivation. Give examples.

Accepted Answer

Motivation that is derived from external

Question 13

Which of the following statements about the goal-setting theory is true?

Accepted Answer

A)  Tight deadlines for goal completion lead to a more rapid work pace. 
B)  Difficult goals often tend to direct attention toward goal-irrelevant activities. 
C)  Difficult goals generally lead to lesser effort, persistency, and focus. 
D)  Easily achievable goals are the significant motivators of performance. 
A)  Tight deadlines for goal completion lead to a more rapid work pace. 
B)  Difficult goals often tend to direct attention toward goal-irrelevant activities. 
C)  Difficult goals generally lead to lesser effort, persistency, and focus. 
D)  Easily achievable goals are the significant motivators of performance.

Question 14

Theories that explain why people behave in ways to satisfy their needs and how they evaluate their overall level of satisfaction after they have attempted to fulfill their needs are called _____ theories of motivation.

Accepted Answer

A)  social identity 
B)  content 
C)  reinforcement 
D)  process 
A)  social identity 
B)  content 
C)  reinforcement 
D)  process

Question 15

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Accepted Answer

Theory Y managers believe that employees

Question 16

Maria and Jose have worked together in the same office in the same position for quite some time. They have similar educational backgrounds and have been in the job for about the same period of time. Maria works extremely hard and often notices that Jose is taking long breaks and not putting in the same effort as she is. Thus, when she learns that Jose is paid $8,000 more than what she earns, she gets very upset and decides to reduce her effort and take long breaks as well. Which of the following theories explains this behavior?

Accepted Answer

A)  Expectancy theory 
B)  Equity theory 
C)  ERG theory 
D)  Goal-setting theory 
A)  Expectancy theory 
B)  Equity theory 
C)  ERG theory 
D)  Goal-setting theory

Question 17

Which of the following statements about extrinsic and intrinsic rewards is true?

Accepted Answer

A)  Intrinsic rewards are specific, tangible, and easy to compare. 
B)  Extrinsic rewards include interesting and challenging work. 
C)  Intrinsic rewards generally provide personal satisfaction. 
D)  Extrinsic rewards are based on individuals' conception of their worth. 
A)  Intrinsic rewards are specific, tangible, and easy to compare. 
B)  Extrinsic rewards include interesting and challenging work. 
C)  Intrinsic rewards generally provide personal satisfaction. 
D)  Extrinsic rewards are based on individuals' conception of their worth.

Question 18

Outline the content theories of motivation.

Accepted Answer

The study of the incentives and needs th

Question 19

The _____ theory, proposed by Abraham Maslow, states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

Accepted Answer

A)  acquired needs 
B)  hierarchy of needs 
C)  four-drive 
D)  two-factor 
A)  acquired needs 
B)  hierarchy of needs 
C)  four-drive 
D)  two-factor

Question 20

In contrast to intrinsic motivation, extrinsic motivation is derived from aspects of "doing the job."

Accepted Answer

A) True 
 B)False

Which of the following is an intrinsic reward?

Individuals who are motivated by personalized power like to make an impact on and influence others.

Which of the following statements best describes the theory of operant conditioning?

Which of the following is a characteristic of an organization's climate with high employee engagement?

Managers at Bridgeport Company sought to establish a culture that fosters mutual reliance and friendship among coworkers, values collaboration and teamwork, and encourages sharing of best practices so as to fulfill employees' drive to

According to Herzberg, fulfilling potential dissatisfiers causes people to become less dissatisfied.

Describe the features of reinforcement theory.

Which of the following is an extrinsic reward?

Which of the following theories is a variant on Maslow's hierarchy theory that involves three instead of five levels?

Richard uses rewards and punishments to induce desired behaviors. Richard subscribes to _____ theory.

Differentiate extrinsic and intrinsic rewards of motivation. Give examples.

Which of the following statements about the goal-setting theory is true?

Theories that explain why people behave in ways to satisfy their needs and how they evaluate their overall level of satisfaction after they have attempted to fulfill their needs are called _____ theories of motivation.

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Which of the following statements about extrinsic and intrinsic rewards is true?

Outline the content theories of motivation.

The _____ theory, proposed by Abraham Maslow, states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

In contrast to intrinsic motivation, extrinsic motivation is derived from aspects of "doing the job."

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Communication

Networking

Filters

Exam 18: Motivation

Which of the following is an intrinsic reward?

Individuals who are motivated by personalized power like to make an impact on and influence others.

Which of the following statements best describes the theory of operant conditioning?

Which of the following is a characteristic of an organization's climate with high employee engagement?

Managers at Bridgeport Company sought to establish a culture that fosters mutual reliance and friendship among coworkers, values collaboration and teamwork, and encourages sharing of best practices so as to fulfill employees' drive to

According to Herzberg, fulfilling potential dissatisfiers causes people to become less dissatisfied.

Describe the features of reinforcement theory.

Which of the following is an extrinsic reward?

Which of the following theories is a variant on Maslow's hierarchy theory that involves three instead of five levels?

Richard uses rewards and punishments to induce desired behaviors. Richard subscribes to _____ theory.

Differentiate extrinsic and intrinsic rewards of motivation. Give examples.

Which of the following statements about the goal-setting theory is true?

Theories that explain why people behave in ways to satisfy their needs and how they evaluate their overall level of satisfaction after they have attempted to fulfill their needs are called _____ theories of motivation.

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Which of the following statements about extrinsic and intrinsic rewards is true?

Outline the content theories of motivation.

The _____ theory, proposed by Abraham Maslow, states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

In contrast to intrinsic motivation, extrinsic motivation is derived from aspects of "doing the job."

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Communication

Networking

Filters