Question 1

Recently,General Mills launched all of the following products except which?

Accepted Answer

A) Nature Valley Granola Cups 
B) Very Berry Cheerios 
C) Yoplait Dippers. 
D) Fiber One Gluten-free Bars. 
E) Annie's Popcorn 
A) Nature Valley Granola Cups 
B) Very Berry Cheerios 
C) Yoplait Dippers. 
D) Fiber One Gluten-free Bars. 
E) Annie's Popcorn

Question 2

The relationship of annual marketing effort to annual sales revenue is assumed to be ________ of the sales response function.

Accepted Answer

A) a horizontal straight line,where sales revenues stay the same regardless of the marketing effort 
B) a U-shaped curve,where sales revenues are at a maximum at either end 
C) an upside-down U-shaped curve,where sales revenues are at a maximum in the middle 
D) an S-shaped curve,which shows that an additional marketing effort in the midrange of the curve results in far greater increases of sales revenue than at either end of the curve 
E) a rising straight line,where sales revenue continuously rises as the marketing effort rises 
A) a horizontal straight line,where sales revenues stay the same regardless of the marketing effort 
B) a U-shaped curve,where sales revenues are at a maximum at either end 
C) an upside-down U-shaped curve,where sales revenues are at a maximum in the middle 
D) an S-shaped curve,which shows that an additional marketing effort in the midrange of the curve results in far greater increases of sales revenue than at either end of the curve 
E) a rising straight line,where sales revenue continuously rises as the marketing effort rises

Question 3

Line positions refers to

Accepted Answer

A) managers who have the authority and responsibility to issue orders to people who report to them. 
B) people who have the authority and responsibility to advise people in staff positions but cannot issue direct orders to them. 
C) the senior executives responsible for a firm's marketing strategies and activities. 
D) members of the board of directors who are responsible for implementing the firm's marketing strategies and tactics. 
E) middle management with the responsibility of assuring that tasks are completed on time but who do not actually have the authority to issue orders. 
A) managers who have the authority and responsibility to issue orders to people who report to them. 
B) people who have the authority and responsibility to advise people in staff positions but cannot issue direct orders to them. 
C) the senior executives responsible for a firm's marketing strategies and activities. 
D) members of the board of directors who are responsible for implementing the firm's marketing strategies and tactics. 
E) middle management with the responsibility of assuring that tasks are completed on time but who do not actually have the authority to issue orders.

Question 4

The launch of a new cereal typically costs up to $30 million and usually involves

Accepted Answer

A) replacing one of more than 300 competing breakfast cereals already on store shelves. 
B) a minimum of three attempts before it is successfully launched. 
C) a tie-in promotion with a major motion picture or toy. 
D) steps to counteract the promotional efforts of a competitor's new cereal. 
E) obtaining FDA approval for its convenience claims. 
A) replacing one of more than 300 competing breakfast cereals already on store shelves. 
B) a minimum of three attempts before it is successfully launched. 
C) a tie-in promotion with a major motion picture or toy. 
D) steps to counteract the promotional efforts of a competitor's new cereal. 
E) obtaining FDA approval for its convenience claims.

Question 5

A person who is willing and able to "cut the red tape" to move a program forward is referred to as a

Accepted Answer

A) channel captain. 
B) marketing mediator. 
C) program director. 
D) program champion. 
E) program facilitator. 
A) channel captain. 
B) marketing mediator. 
C) program director. 
D) program champion. 
E) program facilitator.

Question 6

Which of the following output report would be associated with the planning phase of the strategic marketing process?

Accepted Answer

A) performance reviews for key personnel 
B) marketing plans that define goals and marketing mix strategies to achieve them 
C) action memos that tell who is to do what by when 
D) corrective action memos,triggered by comparing results with plans,often from the firm's marketing dashboards and metrics 
E) sales reports using the firm's marketing metrics and dashboards 
A) performance reviews for key personnel 
B) marketing plans that define goals and marketing mix strategies to achieve them 
C) action memos that tell who is to do what by when 
D) corrective action memos,triggered by comparing results with plans,often from the firm's marketing dashboards and metrics 
E) sales reports using the firm's marketing metrics and dashboards

Question 7

Figure 22-3
  
-In Porter's generic business strategies shown in Figure 22-3 above,which box represents a differentiation strategy?

Accepted Answer

A) Box A 
B) Box B 
C) Box C 
D) Box D 
E) This is not one of Porter's strategies. 
A) Box A 
B) Box B 
C) Box C 
D) Box D 
E) This is not one of Porter's strategies.

Question 8

What is a disruptive innovation? Cite an example.

Accepted Answer

Disruptive innovations create a new mark

Question 9

Figure 22-3
  
-In Porter's generic business strategies shown in Figure 22-3 above,Box B refers to a ________ strategy.

Accepted Answer

A) cost leadership 
B) quality focus 
C) differentiation focus 
D) cost focus 
E) differentiation 
A) cost leadership 
B) quality focus 
C) differentiation focus 
D) cost focus 
E) differentiation

Question 10

The more a marketing plan is based on ________,the less uncertainty and fewer risks are associated with executing it.

Accepted Answer

A) opinions 
B) intuition 
C) facts and valid assumptions 
D) past historical data 
E) alternative contingencies 
A) opinions 
B) intuition 
C) facts and valid assumptions 
D) past historical data 
E) alternative contingencies

Question 11

All of the following are ways a marketing manager can improve the implementation of a marketing program except which?

Accepted Answer

A) reward successful implementation 
B) communicate goals and the means to achieve them 
C) schedule precise tasks,responsibilities,and deadlines 
D) avoid paralysis by analysis 
E) find the right person to develop the plans 
A) reward successful implementation 
B) communicate goals and the means to achieve them 
C) schedule precise tasks,responsibilities,and deadlines 
D) avoid paralysis by analysis 
E) find the right person to develop the plans

Question 12

A generic business strategy is a strategy that

Accepted Answer

A) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies. 
B) can be adopted by any firm,regardless of the product or industry involved,to achieve a competitive advantage. 
C) describes an organization's long-term course of action designed to deliver a unique customer experience while achieving its goals. 
D) states the organization's function in society,often identifying its customers,markets,products,and technologies. 
E) helps a firm search for growth opportunities from among current and new markets as well as current and new products. 
A) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies. 
B) can be adopted by any firm,regardless of the product or industry involved,to achieve a competitive advantage. 
C) describes an organization's long-term course of action designed to deliver a unique customer experience while achieving its goals. 
D) states the organization's function in society,often identifying its customers,markets,products,and technologies. 
E) helps a firm search for growth opportunities from among current and new markets as well as current and new products.

Question 13

An action item list is an aid to implement a marketing plan that consists of four columns,one of which is

Accepted Answer

A) what is to be delivered. 
B) the budget. 
C) the product or service. 
D) the points of difference. 
E) the promotional message. 
A) what is to be delivered. 
B) the budget. 
C) the product or service. 
D) the points of difference. 
E) the promotional message.

Question 14

A survey of 800 executives led several researchers to suggest that "a company undertaking a major strategic initiative to enhance its innovation and product-development capabilities" should use two kinds of metrics: These consist of ________ metrics.

Accepted Answer

A) internal and external 
B) corporate and stakeholder 
C) output and input 
D) sociocultural and competitive 
E) economic and technological 
A) internal and external 
B) corporate and stakeholder 
C) output and input 
D) sociocultural and competitive 
E) economic and technological

Question 15

A differentiation focus strategy refers to one of Porter's generic business strategies that

Accepted Answer

A) involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of markets segments. 
B) focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments. 
C) requires products to have significant points of difference to target one or only a few market segments. 
D) requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments. 
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies. 
A) involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of markets segments. 
B) focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments. 
C) requires products to have significant points of difference to target one or only a few market segments. 
D) requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments. 
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

Question 16

Marketing ROI (return on investment)is an extension of

Accepted Answer

A) marginal analysis. 
B) marketing audits. 
C) ROI in finance. 
D) Six Sigma. 
E) the strategic marketing process. 
A) marginal analysis. 
B) marketing audits. 
C) ROI in finance. 
D) Six Sigma. 
E) the strategic marketing process.

Question 17

The essence of marketing evaluation is comparing results with planned goals to identify deviations and

Accepted Answer

A) taking corrective actions. 
B) devising a new budget. 
C) revising the goals that fell short of expectations. 
D) investigating the causes of deviations. 
E) updating the marketing plan. 
A) taking corrective actions. 
B) devising a new budget. 
C) revising the goals that fell short of expectations. 
D) investigating the causes of deviations. 
E) updating the marketing plan.

Question 18

Marketing ROI (return on investment)refers to

Accepted Answer

A) the application of modern measurement technologies to understand,quantify,and optimize production costs. 
B) the application of modern measurement technologies to understand,quantify,and optimize marketing spending. 
C) the application of modern measurement technologies to understand,quantify,and optimize research and development (R&
D) expenses. 
D) the allocation of funds based on a percentage of the total marketing budget determined by assessing the anticipated revenue return for a given marketing action. 
E) the allocation of funds based upon the minimum expenditure possible to create the maximum results in terms of total sales. 
A) the application of modern measurement technologies to understand,quantify,and optimize production costs. 
B) the application of modern measurement technologies to understand,quantify,and optimize marketing spending. 
C) the application of modern measurement technologies to understand,quantify,and optimize research and development (R&
D) expenses. 
D) the allocation of funds based on a percentage of the total marketing budget determined by assessing the anticipated revenue return for a given marketing action. 
E) the allocation of funds based upon the minimum expenditure possible to create the maximum results in terms of total sales.

Question 19

One of Porter's four generic business strategies that requires products to have significant points of difference to target one or only a few market segments is referred to as a ________ strategy.

Accepted Answer

A) cost focus 
B) differentiation 
C) cost leadership 
D) profit enhancement 
E) differentiation focus 
A) cost focus 
B) differentiation 
C) cost leadership 
D) profit enhancement 
E) differentiation focus

Question 20

Office Max provides low product prices for products strictly classified as office supplies.In terms of Porter's generic business strategy,Office Max is most likely using a ________ strategy.

Accepted Answer

A) differentiation focus 
B) cost focus 
C) differentiation 
D) revenue leadership 
E) profit enhancement 
A) differentiation focus 
B) cost focus 
C) differentiation 
D) revenue leadership 
E) profit enhancement

Exam 22: Pulling It All Together: the Strategic Marketing Process

Recently,General Mills launched all of the following products except which?

The relationship of annual marketing effort to annual sales revenue is assumed to be ________ of the sales response function.

Line positions refers to

The launch of a new cereal typically costs up to $30 million and usually involves

A person who is willing and able to "cut the red tape" to move a program forward is referred to as a

Which of the following output report would be associated with the planning phase of the strategic marketing process?

Figure 22-3 -In Porter's generic business strategies shown in Figure 22-3 above,which box represents a differentiation strategy?

What is a disruptive innovation? Cite an example.

Figure 22-3 -In Porter's generic business strategies shown in Figure 22-3 above,Box B refers to a ________ strategy.

The more a marketing plan is based on ________,the less uncertainty and fewer risks are associated with executing it.

All of the following are ways a marketing manager can improve the implementation of a marketing program except which?

A generic business strategy is a strategy that

An action item list is an aid to implement a marketing plan that consists of four columns,one of which is

A survey of 800 executives led several researchers to suggest that "a company undertaking a major strategic initiative to enhance its innovation and product-development capabilities" should use two kinds of metrics: These consist of ________ metrics.

A differentiation focus strategy refers to one of Porter's generic business strategies that

Marketing ROI (return on investment)is an extension of

The essence of marketing evaluation is comparing results with planned goals to identify deviations and

Marketing ROI (return on investment)refers to

One of Porter's four generic business strategies that requires products to have significant points of difference to target one or only a few market segments is referred to as a ________ strategy.

Office Max provides low product prices for products strictly classified as office supplies.In terms of Porter's generic business strategy,Office Max is most likely using a ________ strategy.

Creating Customer Relationships and Value Through Marketing

Developing Successful Organizational and Marketing Strategies

Scanning the Marketing Environment

Ethical and Social Responsibility for Sustainable Marketing

Understanding Consumer Behavior

Understanding Organizations As Customers

Understanding and Reaching Global Consumers and Markets

Marketing Research: From Customer Insights to Actions

Market Segmentation, targeting, and Positioning

Developing New Products and Services

Managing Successful Products, services, and Brands

Services Marketing

Building the Price Foundation

Arriving at the Final Price

Managing Marketing Channels and Supply Chains

Retailing and Wholesaling

Integrated Marketing Communications and Direct Marketing

Advertising,sales Promotion,and Public Relations

Using Social Media and Mobile Marketing to Connect With Consumers

Personal Selling and Sales Management

Implementing Interactive and Multichannel Marketing

Writing Successful Marketing and Business Plans: Tips and Guidelines

Financial Statements and Ratios

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