Exam 10: Supervisory Leadership and the Management of Change

Christopher meets with his staff at least weekly to help them review their goals and tasks. He encourages his staff to set targeted job objectives that present a challenge but are achievable. Such objectives are also referred to as:

Employee resistance to change is based upon the change itself rather than the manner in which the change is introduced.

Which of the following statements regarding the assignment of duties is NOT correct?

In practice, supervisors usually blend their leadership approaches, based on a number of considerations including all of the following, EXCEPT:

Waiting until the supervisor is certain failure will not occur is necessary when delegating work assignments.

Employees are most likely to accept change if the supervisor is:

Factors such as the size of the work group and the type of people involved have no significant impact on the effectiveness of supervisory leadership.

Delegation gives employees a greater voice in how a job is to be done; the employee is empowered to make decisions.

Effective delegation should increase the quantity and improve the quality of work being completed by the responsible employee.

The autocratic approach to supervision is the most effective long-run approach for ensuring better work performance.

Samuel is responsible for generating monthly reports on his organization's sales figures. This month, he decided to pass the project along to one of his subordinates so that he can gain experience in data analysis and also to free up more of his own time for other duties. This is an example of:

When supervisors delegate work they are no longer responsible.

Contingency-style leadership proposes that no one leadership style is best and that the appropriate style depends upon a multitude of factors in the situation.

Members of a work group do not assume leadership roles.

Higher-level managers who reject a supervisor's proposal for change usually begin to look unfavorably upon the supervisor.

The autocratic style of supervision is associated with a participatory management style.

Research has indicated that most people want all of the following from their leaders EXCEPT:

Participative management is most closely associated with:

Resistance to change in the workplace is very uncommon because employees pride themselves upon being up to date.

A directive is the communication approach by which a supervisor tells employees what, how, and why something is to be done.