Exam 6: Positive Discipline

Antonio is a supervisor at Croton Industries and has noticed that one of his best employees has been tardy three times in the last month. He also knows that one of his average producers has also been tardy a few times this month. Antonio should:

Positive self-discipline is when employees regulate their behavior out of self-interest.

Harold has recently been experiencing difficulty working with his colleague Jeff. Whenever the two are working on group projects, Harold refuses to participate. However no other employees experience similar problems when working with Harold. Which of the following would be the most appropriate disciplinary action?

A supervisor should maintain self-control unless the employee's actions are severe.

No-fault attendance policies do not take into consideration any excuses for being absent to work.

If an organization has an employee handbook that contains rules and regulations, there is little need for the supervisor to inform the employees about the rules.

The most drastic form of disciplinary action is:

In addition to the employee involved, the supervisor's investigation of an alleged infraction may require questioning other employees who may have relevant information.

Which of the following is generally considered to be the LEAST desirable form of disciplinary action?

Unfortunately, if a rule has not been enforced in the past, it cannot be enforced in the future.

It is _____ acceptable to discipline an employee in public.

Samantha rarely needs to use discipline with her workers. Members of her team regulate themselves out of self-interest, and they understand that they must follow rules and instructions. Samantha's workers can be described as possessing:

Morale is a composite of the attitudes and feelings that people have toward their work, whereas discipline is primarily a state of mind.

On average, how many hours per day do employees spend on non-work-related Internet abuse and misuse?

Employees at the department level will take most of their cues for self-discipline from:

The hot stove rule does not believe in advance warning because immediate action must be taken when violations occur.

What does the "right to appeal" mean in terms of disciplinary action?

Employees at the departmental level will take most of their cues for self-discipline from their supervisors and managers.

At the end of the day, Jerrold sees that Mike has neglected to turn off the machine he operates. As Mike's supervisor, Jerrold knows that this is serious offense, and gives him an oral warning right away. Jerrold's action is an example of which element of the hot stove rule?

Organizations that have implemented discipline without punishment have reported: