Exam 6: Positive Discipline
Exam 1: Supervising in Uncertain Times80 Questions
Exam 2: The Managerial Functions83 Questions
Exam 3: Communication: the Key to Effective Supervisory Management78 Questions
Exam 4: Principles of Motivation81 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor75 Questions
Exam 6: Positive Discipline84 Questions
Exam 7: Supervisory Planning88 Questions
Exam 8: Supervisory Principles for Organizing80 Questions
Exam 9: The Supervisors Role in Preparing Employees for Success86 Questions
Exam 10: Supervisory Leadership and the Management of Change84 Questions
Exam 11: Managing Work Groups: Teamwork, Morale and Counseling83 Questions
Exam 12: Supervising a Diverse Workforce88 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Performance Management105 Questions
Exam 15: Resolving Conflicts in the Workplace78 Questions
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K-1 Credit Union has a statement in its employee handbook that reads, "Employees may resign from the credit union if they choose to do so. Similarly, the credit union may discharge an employee at any time, for any reason, with or without notice." This is an example of what type of statement?
(Multiple Choice)
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If an employee is transferred to another department as part of a disciplinary action, the employee's new supervisor should not be told of the circumstances surrounding the transfer so as not to unfairly bias the supervisor against the employee.
(True/False)
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List the six steps of progressive disciplinary action cited in the text, in order of increasing severity. Which of these action is an organization LEAST likely to take against an employee? Why?
(Essay)
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What is the difference between the fight and flight approaches to unfair treatment in the workplace?
(Essay)
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For weeks, Bart has felt that he was being unfairly treated by his boss. When he could finally take no more, he decided to go to his boss's boss to inform him of the issue and request that disciplinary action be taken. Bart reacted to the unfair treatment through which of the following?
(Multiple Choice)
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When disciplining an employee who is a member of a labor union, the supervisor should:
(Multiple Choice)
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Alyssa, a financial planner for a large company, has recently been approached by a competing company. The competitor asked Alyssa to moonlight for a few weeks as a part-time financial consultant for an upcoming project. Upon review of her company's policy guidebook, Alyssa politely refuses the offer. Which of the following is the most likely reason for Alyssa's refusal?
(Multiple Choice)
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Under extreme circumstances it may be in the supervisor's best interest to take disciplinary action in public.
(True/False)
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A supervisor does not need to have "just cause" to take disciplinary action against an employee.
(True/False)
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Randy's supervisor has given him a written reprimand for a violation of workplace rules; by this we can infer that Randy's infraction was minor but repetitive or was a more serious infraction that has occurred for the first time.
(True/False)
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Sal is a wonderful employee, who has a long history with the organization, and can usually be counted on to get his work done on time. Paul, his supervisor, has noticed that Sal has demonstrated some attitude problems over the past several months accompanied by a diminished work output. Paul has given Sal some oral warnings about his behavior to no avail. Paul does not wish to further discipline Sal, but knows that something needs to be done. What other alternative is available for Paul to use?
(Essay)
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Regardless of the severity of the offense, a supervisor must maintain self-control when disciplining employees.
(True/False)
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It is best for upper management to create ethical codes and policies without input from employees and supervisors.
(True/False)
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A written warning is a formal document that becomes a permanent part of the employee's record.
(True/False)
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Marcos works for an employer who is routinely dumping toxic waste into the nearby river. If he reports this first to the corporate ombudsman and nothing is done, and then to the local press, we would call him a:
(Multiple Choice)
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Which of the following statements regarding an employee's right to appeal is True?
(Multiple Choice)
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Which of the following violates the principle of just cause?
(Multiple Choice)
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The supervisor who feels inclined to be lenient every now and then is doing the employees no favor.
(True/False)
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One of the drawbacks of the disciplinary layoff is that the loss of a trained worker may hurt production.
(True/False)
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