Question 1

The least important of Maslow's hierarchy is:

Accepted Answer

A)  Self-fulfillment 
B)  Social 
C)  Self-respect 
D)  Security 
A)  Self-fulfillment 
B)  Social 
C)  Self-respect 
D)  Security

Question 2

Bill has set a goal for himself to surpass his personal-best monthly sales record. He is willing to work long hours to achieve this goal. Bill can best be described as someone who:

Accepted Answer

A)  is highly satisfied with his job. 
B)  is motivated by extrinsic needs. 
C)  is highly motivated. 
D)  has limited motivation. 
A)  is highly satisfied with his job. 
B)  is motivated by extrinsic needs. 
C)  is highly motivated. 
D)  has limited motivation.

Question 3

Which of the following statements regarding employee behavior is NOT True?

Accepted Answer

A)  What would be a favorable consequence for a supervisor is not necessarily desirable for an employee. 
B)  The best way for an employee to learn what is expected on the job is by trial and error. 
C)  Employee behavior is likely to be unsatisfactory unless the supervisor identifies what the employee should do and explains it to the employee. 
D)  Behavior with favorable consequences tends to be repeated. 
A)  What would be a favorable consequence for a supervisor is not necessarily desirable for an employee. 
B)  The best way for an employee to learn what is expected on the job is by trial and error. 
C)  Employee behavior is likely to be unsatisfactory unless the supervisor identifies what the employee should do and explains it to the employee. 
D)  Behavior with favorable consequences tends to be repeated.

Question 4

Bart Wilson can be described by his work colleagues as someone who is always friendly and fun to work with, with an infectious attitude that carries over to others. Bart displays which of the following?

Accepted Answer

A)  Reward-central attitude 
B)  Reciprocal attitude 
C)  Positive environmental attitude 
D)  Positive mental attitude 
A)  Reward-central attitude 
B)  Reciprocal attitude 
C)  Positive environmental attitude 
D)  Positive mental attitude

Question 5

While Margot was preparing to cross the street, a kind motorist yielded in front of a crosswalk, allowing her to cross the street safely. Remembering this act of kindness the next day, Margot yielded to pedestrians at a crosswalk while she was driving. This example demonstrates which of the following?

Accepted Answer

A)  Rule of reciprocity 
B)  Hierarchy of needs 
C)  Nature versus nurture 
D)  Expectancy rule 
A)  Rule of reciprocity 
B)  Hierarchy of needs 
C)  Nature versus nurture 
D)  Expectancy rule

Question 6

Describe the five core job dimensions.

Accepted Answer

Skill variety: the degree to which an em

Question 7

Which of the following is NOT an example of participatory management in action?

Accepted Answer

A)  Emmanuel solicits suggestions from his staff on the best way to meet an important deadline. 
B)  Terri assigns several employees to a self-directed work team. 
C)  Martha gives her employee, Fred, a $50 bonus for a job well done. 
D)  Flagston Industries institutes a quality circle program for employees. 
A)  Emmanuel solicits suggestions from his staff on the best way to meet an important deadline. 
B)  Terri assigns several employees to a self-directed work team. 
C)  Martha gives her employee, Fred, a $50 bonus for a job well done. 
D)  Flagston Industries institutes a quality circle program for employees.

Question 8

Walter is pleased with how much he earns at his factory job, and the working conditions are comfortable. According to Herzberg's two-factor theory. These factors are likely to result in:

Accepted Answer

A)  Job satisfaction 
B)  Job dissatisfaction 
C)  High motivation 
D)  Low motivation 
A)  Job satisfaction 
B)  Job dissatisfaction 
C)  High motivation 
D)  Low motivation

Question 9

Good behavior occurs less frequently when it goes unrecognized.

Accepted Answer

A) True 
 B)False

Question 10

According to Professors Hackman and Oldham, training employees with a variety of skills as opposed to one specialty will increase motivation.

Accepted Answer

A) True 
 B)False

Question 11

What are physiological needs and how important are they?

Accepted Answer

Physiological needs are the ne

Question 12

The degree to which an employee can see how their work impacts others is known as:

Accepted Answer

A)  Feedback. 
B)  Task identity. 
C)  Task significance. 
D)  Skill variety. 
A)  Feedback. 
B)  Task identity. 
C)  Task significance. 
D)  Skill variety.

Question 13

Successful supervisors reward employees based on which needs are currently driving the employee.

Accepted Answer

A) True 
 B)False

Question 14

According to expectancy theory, employees must be able to perceive a relationship between the effort they put into their work and the accompanying rewards they receive; otherwise, they will not be motivated.

Accepted Answer

A) True 
 B)False

Question 15

Explain how Maslow's lower and higher level needs are related to Herzberg's hygiene factors and True motivators. Give examples.

Accepted Answer

In Maslow's Hierarchy of Needs Theory, p

Question 16

According to Aubrey Daniels' ABC guide for shaping behavior, it is imperative for supervisors to separate the behavior from the antecedents in order to identify the root cause of any behavioral issue.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following influences of early childhood has a lifelong influence?

Accepted Answer

A)  Music 
B)  Climate 
C)  Affection 
D)  Geographic location 
A)  Music 
B)  Climate 
C)  Affection 
D)  Geographic location

Question 18

Participative management tends to be more time-consuming.

Accepted Answer

A) True 
 B)False

Question 19

Maslow's hierarchy of needs theory can best be diagrammed using what shape?

Accepted Answer

A)  A ladder with rungs 
B)  An oval 
C)  A straight line 
D)  A starburst 
A)  A ladder with rungs 
B)  An oval 
C)  A straight line 
D)  A starburst

Question 20

According to Herzberg, which of the following statements is most likely to motivate employees?

Accepted Answer

A)  "Your performance continues to fall short of my expectations." 
B)  "If you want this week's paycheck you will work overtime as needed." 
C)  "You're lucky you still have a job with this company." 
D)  "If we close this deal, you will be recognized by top management." 
A)  "Your performance continues to fall short of my expectations." 
B)  "If you want this week's paycheck you will work overtime as needed." 
C)  "You're lucky you still have a job with this company." 
D)  "If we close this deal, you will be recognized by top management."

The least important of Maslow's hierarchy is:

Bill has set a goal for himself to surpass his personal-best monthly sales record. He is willing to work long hours to achieve this goal. Bill can best be described as someone who:

Which of the following statements regarding employee behavior is NOT True?

Bart Wilson can be described by his work colleagues as someone who is always friendly and fun to work with, with an infectious attitude that carries over to others. Bart displays which of the following?

Describe the five core job dimensions.

Which of the following is NOT an example of participatory management in action?

Walter is pleased with how much he earns at his factory job, and the working conditions are comfortable. According to Herzberg's two-factor theory. These factors are likely to result in:

Good behavior occurs less frequently when it goes unrecognized.

According to Professors Hackman and Oldham, training employees with a variety of skills as opposed to one specialty will increase motivation.

What are physiological needs and how important are they?

The degree to which an employee can see how their work impacts others is known as:

Successful supervisors reward employees based on which needs are currently driving the employee.

According to expectancy theory, employees must be able to perceive a relationship between the effort they put into their work and the accompanying rewards they receive; otherwise, they will not be motivated.

Explain how Maslow's lower and higher level needs are related to Herzberg's hygiene factors and True motivators. Give examples.

According to Aubrey Daniels' ABC guide for shaping behavior, it is imperative for supervisors to separate the behavior from the antecedents in order to identify the root cause of any behavioral issue.

Which of the following influences of early childhood has a lifelong influence?

Participative management tends to be more time-consuming.

Maslow's hierarchy of needs theory can best be diagrammed using what shape?

According to Herzberg, which of the following statements is most likely to motivate employees?

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters

Exam 4: Principles of Motivation

The least important of Maslow's hierarchy is:

Bill has set a goal for himself to surpass his personal-best monthly sales record. He is willing to work long hours to achieve this goal. Bill can best be described as someone who:

Which of the following statements regarding employee behavior is NOT True?

Bart Wilson can be described by his work colleagues as someone who is always friendly and fun to work with, with an infectious attitude that carries over to others. Bart displays which of the following?

Describe the five core job dimensions.

Which of the following is NOT an example of participatory management in action?

Walter is pleased with how much he earns at his factory job, and the working conditions are comfortable. According to Herzberg's two-factor theory. These factors are likely to result in:

Good behavior occurs less frequently when it goes unrecognized.

According to Professors Hackman and Oldham, training employees with a variety of skills as opposed to one specialty will increase motivation.

What are physiological needs and how important are they?

The degree to which an employee can see how their work impacts others is known as:

Successful supervisors reward employees based on which needs are currently driving the employee.

According to expectancy theory, employees must be able to perceive a relationship between the effort they put into their work and the accompanying rewards they receive; otherwise, they will not be motivated.

Explain how Maslow's lower and higher level needs are related to Herzberg's hygiene factors and True motivators. Give examples.

According to Aubrey Daniels' ABC guide for shaping behavior, it is imperative for supervisors to separate the behavior from the antecedents in order to identify the root cause of any behavioral issue.

Which of the following influences of early childhood has a lifelong influence?

Participative management tends to be more time-consuming.

Maslow's hierarchy of needs theory can best be diagrammed using what shape?

According to Herzberg, which of the following statements is most likely to motivate employees?

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

The Supervisors Role in Preparing Employees for Success

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters