Exam 14: Project Management business Value and Managing Change

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Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

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A portfolio analysis is useful for selecting projects where many criteria must be considered.

(True/False)
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Which of the following is not an extra cost of an information system?

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Americlinic,a national chain of budget health-care clinics,is creating an information system that will allow patients and doctors at participating franchises to communicate online.The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently,saving patients unnecessary visits to the clinic.This will be a major procedural change.What steps would you recommend to this company to ensure the user acceptance of the system?

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On average,private sector projects are underestimated by one-half in terms of budget and time required to deliver the complete system promised in the system plan.

(True/False)
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You have been hired as a consultant to make recommendations for Smarty's,a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system.They are evaluating two commercially available software packages.What systems evaluation model will help them assess and compare the two packages? How does this model work?

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__________________________ defines what work is or is not included in a project.

(Short Answer)
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The cost of a project is based on the time taken to complete the project.

(True/False)
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A user-designer ________ occurs when there is a difference in background,interests and priorities that impedes discussion and problem solving among users and IS specialists.

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The information systems steering committee is responsible for developing the firm's strategic plan,which may require the development of new systems.

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Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

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The ________ is the part of the system that users interact with.

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If an intended benefit of an IT project is improved decision making,managers should develop a set of metrics to quantify the value of an improved decision.

(True/False)
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A ______________________________lists project activities and their corresponding start and completion dates.

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In working with ROPMs and options valuation,a call option is a(n)

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A ________________________ is a planned series of related activities for achieving a specific business objective.

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ROPMs value information systems similar to stock options,in that

(Multiple Choice)
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The goal of sociotechnical design is to create systems with better user interfaces and contribute to fewer health issues.

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Which of the following is not a intangible benefit?

(Multiple Choice)
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Which of the following is a limitation of using a financial approach to evaluate information systems?

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