Exam 12: Enhancing Decision Making

The following productions reports would be found in what business functional area? Backlog; fulfillment status; order cycle time; bill of materials analysis.

In their ________________________,managers act as entrepreneurs by initiating new kinds of activities; they handle disturbances arising in the organization; they allocate resources to staff members who need them; and they negotiate conflicts and mediate between conflicting groups.

The classical model of management states that the actual behaviour of managers appears to be less systematic,more informal,less reflective,more reactive,and less well organized than the classical model would have us believe.

Operational management and rank-and-file employees tend to make more __________________decisions.

Which type of decision is deciding whether to introduce a new product line?

The third stage in Simon's description of decision making is ________.

Measures defined by management and used to internally evaluate the success of a firm's financial,business process,customer,and learning and growth are called

Senior managers,middle managers,operational managers,and employees have different types of decisions but have the same information requirements.

BI that is designed to determine the most likely effects of changes in the business environment is called ________.

________ are visual tools for presenting performance data in a BI system.

____________________ are a set of software tools used to analyze data and produce reports,respond to questions posed by managers,and track the progress of the business using key indicators of performance.

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

A pivot table is a

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

The decision to approve a capital budget is an example of a(n)________ decision.

A(n)________ decision is repetitive and routine,for which known procedures provide solutions.

In informational role their they act as entrepreneurs by initiating new kinds of activities; they handle disturbances arising in the organization; they allocate resources to staff members who need them; and they negotiate conflicts and mediate between conflicting groups.

Which of the following statements best describes the term business intelligence?

Most major league teams have embraced sabermetrics,the application of statistical analysis to baseball records to evaluate the performance of individual players.